Hotels Near St. Philip's Church in Portsmouth

Arrived at this lovely venue to celebrate our Ruby Wedding Anniversary only to find that the 3rd party booking company that we used & paid had not advised us that the Hotel was fully booked. Fortunately the Staff at the resort on reception Adam & his female colleague sorry I did not take her name bent over backwards to try & find a room which they eventually managed with a lot of effort. The hotel was exceptionally busy due to a Wedding & a private party staying over. I was very stressed & upset as this was a special day for us but they made every effort with calmness & professionalism to resolve this problem that was NOT down to the hotel. Room & stay was great. I highly recommend this hotel & the staff not only on reception but throughout the whole hotel during our stay.

Great location, not much parking but the sell permits for £5. I was in the house around the corner from the hotel. Stairs were a bit creaky and it was the most soundproof.

We stayed here for two nights to visit the historic dockyard before moving onto the Isle if Wight, we booked it through Booking dot com. We had a luxury room on the ground floor which had just been finished. First I'd like to mention the staff and service; from checking in to checking out the staff we interacted with were polite, very helpful and friendly, nothing seemed to be too much trouble. Breakfast service was good with a wide selection to choose form, hot food is cooked to order so not particularly quick when busy but still far superior to a buffet style. Our room, Gracious, is on the ground floor at the front of the property, our initial concerns about road noise and being next to the hotel entrance were happily unfounded. The ensuite bathroom is huge, with a spa bath at one end and a double shower enclosure at the other. The bed is large, probably super king-size?, and comfortable, there is a small dressing table and wardrobe and a soft chair. Everything was spotlessly clean. We had no complaints at all but there a few things that management may want to consider going forward; there is a large flat screen smart tv mounted on the wall above the dressing table which makes it difficult to watch from the bed being at 90° to the wall. There was an issue getting a reliable service on the TV which staff tried to resolve during our stay; there was also an intermittent issue with the WiFi dropping in and out. We found the shower water pressure on the low side but forgot to mention this before we left. Location is good, 5 minute walk to the nearest restaraunts on Albert Road or a 10 minute bus ride into Portsmouths Gunwharf Quay, the bus stops right outside the hotel. We would definitely stay again

Could not fault the cleanliness,food, or staff which were all good. However We were allocated a room with an adjoining door to the next room, that was not good. The people in this room were noisy and played loud music until the early hours. Also, although it was a non smoking hotel the smell of cigarette fumes came under the door and into our room. Having an interconnecting door does not give the noise privacy required. Would not have this room again. Car parking was also very cramped.

The word “quality” applies to the whole experience. We stayed in Room 2 in Somerset House. It was a lovely, large, tastefully decorated room and we were lucky enough to get an off road parking space next to it. The food was excellent, both the breakfast (I particularly liked the Avocado Smash), and Dinner, which we were lucky enough to be able to have outside in the garden. My only suggestion would be to make the offering easier to understand on the website. There are several different buildings/rooms to choose from, mostly called Florence something or other, and it took a long phone call with the excellent Ellie, to work out what was best for me. Without her friendly and knowledgable help I couldn’t have done that. The irony is that after I’d booked I received an email giving me lots of useful information, including a site map, that would have been very useful when booking.

Guest check in 5/10/24, check out 8/10/24 I want to take a moment to acknowledge Kieran for the exceptional service he provided during our stay. From the moment we arrived, he consistently went out of his way to ensure we felt welcome and comfortable. He was attentive to our needs and took the initiative to help both us and his colleagues, whether in the kitchen or with housekeeping. Kieran’s strong work ethic and willingness to step in wherever necessary were evident throughout our time there. His efforts made a real difference in the quality of our stay, and he always made sure that everything ran smoothly. He is truly an asset to your team, and his level of care and professionalism deserves recognition. We appreciate everything he did to make our stay so enjoyable.