Portsmouth City Centre

The hotel is clean, comfortable, well looked after and the service is absolutely excellent, the hotel lives up to the good name that Premier Inn has nationally.

Its a great hotel which is quite near the beach. Its fantastic and services are very good so it's worth to stay again

Felt it was below average Mould in bathroom grout and on ceiling Hole/split in pillow Broken air con control with missing control button Bedside lights not secure and very loose to wall Dining tables very sticky to touch Breakfast food very oily/greasy Would think twice about booking again.

The room itself was great apart from a vent that kept banging. The bed was comfy, the shower was hot and had great pressure. However, the housekeeping mixed up the dates of my departure and came into my room asking me to check out, when I informed her my check out was the following day she just turned around and left without apologising. I took the trip as a solo woman and it was very intimidating and it made me feel annoyed and vulnerable so I couldn’t stay here again which is a shame because the location is great.

This was really a bed for the night as we were going to a concert at the Guildhall. In this respect the location was really good, with great and easy access to local restaurants and to the Guildhall both of which were just a short walk away. The staff were really helpful and were the most positive aspect of our stay. Our real problem came as a result of the general grubbiness of the hotel. There were sweat stains on the headboard of the bed and there was a stain on the bathroom wall the origin of which I can't even begin to imagine - it looked like blood, chocolate or worse! There was only 1 bath towel for two of us ; also only 1 hand towel. The carpet was fairly grubby - my wife wouldn't walk on it in her bare feet. We are not fussy people but, considering the cost per night, I expected much better. I wouldn't stay there again unless it was absolutely the last option. None of this was down to the staff who I felt all did really well in difficult surroundings.

We stayed in a Plus room which was quiet despite the hotel’s busy location. Usual good standard of comfort for a Premier Inn but it was overall a little tired looking and the public areas could have been cleaner. You enter the hotel by lift as the reception is on first floor. One lift was faulty so you didn’t need to scan your card for access, thereby allowing anyone from outside to go straight to the bedroom floors, which was slightly concerning. The young guy (Harry?) who booked us in was very helpful but the other staff seemed a bit disinterested. We wouldn’t rule out another stay as it’s in a convenient location but not our favourite PI.