Hotels Near French Fountain in Porto Alegre

It has many rooms with problems mainly in air conditioning, some do not work, others ping inside the room and others do not have control ...

The hotel is just opposite the Alegre Port bus stop. It is especially suitable for passengers in transit. It is known that there are no trains in Brazil. Long-distance buses are the main means of transportation from the state capital to the cities in various regions. There are some clocks in the lobby that look like some ages and look very good. The reception English at the front desk was not bad in Brazil, and the service was very warm. The room is neat and tidy. Breakfast is on the back of the three-way, more typical Brazilian breakfast.

Chegamos na madrugada. A pessoa que estava na recepção nos deu o melhor quarto do hotel e informou o horário do café da manhã. Todavia, o melhor quarto já é ruim. Colchão duro. Travesseiros baratos e desestruturados. O chão estava sujo!! Todo riscado. Mas o pior foi que a Recepcao informou errado o horário do café da manhã e quando chegamos estava fechado. Reclamamos e a recepcionista do dia disse que o restaurante era terceirizado é que deveríamos NÓS MESMOS tentar que reabrissem o café. Como foi o Hotel que causou o problema, reclamei e então foram pedir ao terceirizado que reabrisse o café. O rapaz do restaurante foi gentil, reabriu e colocou alguns itens na nossa mesa (o buffet já havia sido retirado). Não obstante a gentileza do rapaz, o café é horrível. Suco industrializado doce e cheio de conservantes. Paes e bolos de má qualidade. Só o que estava tragável era o mamão. Enfim, não dá pra tomar café da manhã no hotel.

Good locatuon, friendly service, the rooms so so. I got two twins instead a king which is not good. The restaurant NOI is good as well, breakfast very good. Clean place. One thing I did not like was the elevator sound I felt very un segure. One negative thing is that the rooms dont have heater and outside was 9 celcius the other night and inside was really cool

The room is comfortable (Ap. 1008), but they could put some more cabins, we also missed cabinets. WiFi works perfectly. Breakfast is honest, but the restaurant and room service are expensive for what they offer. In the bathroom, it would be interesting to put the toilet paper door near the sanitary vase and to put in the box a ”panel or nick” to support shampoos.

New and comfortable, super functional hotel with some bathroom facilities...Parking with manufacturer and charged part (R$21,00 per day), tasty breakfast and variety but tb charged part (R$30, 00 per person). In my view, if you can add the costs of parking and breakfast can stay in a hotel well better with this value!! I didn't find a good cost x benefit! TB reception officials could be more sympathetic, Like the male dry staff!

If you travel for fun, then the price and the enviromento is fine.But if you travel for business, this is one of the worst hotel I have experience, the receptionist has really bad atitude, they dont speak english and they descriminate foreigners. Second, they dont know how to make an invoice correctly with the CNPJ. They misspelled the name or not putting the whole adress correctly. And when i ask to change, they complain and give a bad atittude. I will not reserve this hotel for any of my clientes anymore. If the hotel wants to grow, the receptionists need to receive proper training once in a while. But

Relatively new hotel which is kept in excellent condition. Rooms have lovely views and breakfast is excellent, although 1 day of the 5 we stayed they did struggle a little to keep up with demand. Best part: The pool! Great to finally have a outdoor pool with a view in the city! They do need to have some umbrellas though as it is South facing and the sun is relentless. Especially a concern with young children. Also the floor in the pool area is extremely slippery when you have wet feet. There is also a top quality shopping mall on site with some fabulous food choices. Staff were very good indeed! My only gripe was they ran out of English Breakfast Tea Bags so I had no tea for the last 2 days... but that's my own fault for being English!

We visited this same hotel last year and wrote a 5 star excellent review. Things changed and not for the better. Our week long stay was not entirely enjoyable. While the hotel retains some of the quality, the quality of service and room standards has gone down noticibly. Specifically, wait staff is not attentive as before and even during non peak dining hours, wait times for the first greeting and offer of a drink were long. The food was well done but taste varied between lunch and dinner, dinner being the better meal selecting the same dish. We asked 3 times for the room to be cleaned while we took a break from work. The room was not cleaned when we returned. After ordering room service, tray pick up took 3 hours. Then, when we called back to insist they remove the tray, the restaurant called our room within 5 minutes to find out where thier coffee and not milk thermos was and insisted on knowing exactly what was in the room still. We felt like inmates rather than guests. The room we were in for a week was nothing like the room on the same floor on our first trip. Cheap artificial wood TV shelves replace beautiful dressers and the room felt like a holiday inn rather than an elegant hotel like our last trip. The highlight of our stay was Rosemarie (we think) in housekeeping. She's a delight and obviously a remanent of the old days. Alberto and Taylor in the dining room were the only waiters who made us feel comfortable. One waitress moved around so quickly, we were holding our glasses to be sure they were not taken. Very nervous way of serving tables. Another waitress took so long to serve us with guests, I had to get up 3 times to find help. The bell captains were also excellent and helped greatly. (Maybe they should be put in charge of the front desk and dining room!) If you need to stay in Porto Alegre, you'll want to stay here but be prepared and if you stayed before as we did, prepare yourself for the changes in room quality and service level. Not sure what happened but it's not the same place anymore.

Breakfast coffee with the necessary fruit, bread, cake, coffee, milk, juices and yoghurt and all safety against contamination. Excellent cost x benefit ! The hotel is located in the heart of the city, close to the shopping area.