Hotels Near Portland Florist Shop in Portland

The hotel seems to be in a safe clean area. We took Uber to get to all our destinations because it is not near any of the tourist sites we visited. The staff was very nice. We called after getting our luggage and the hotel shuttle picked us up in about 10 minutes. Our preselected room was not ready, so we opted to take a room that was ready. The foyer had gravel and we found a tiny sock near the table. The bathroom faucet had stains which I cleaned. The bed was lumpy but clean. WiFi is not secure, nor does it offer you the upgrade (I called Hilton Honors and 2 representatives didn’t understand what is WiFi. They really didn’t know what WiFi is so they both turfed it the the front desk.) Unfortunately front desk said they couldn’t find anyone to fix it. It was fairly quiet as you can hear traffic in the distant background. Breakfast was very good.

PRIVACY CONCERNS and LYING STAFF. While I was in my room during the first 30 min there was a knock and cleaning lady barged in like this was a hospital. I was exposed to the cleaning lady. My response was “may I help you” rushing to the door. She said “sorry”. I then assistant manager Sabrina called my room and reported that “2 staff members smelled smoke from my room” and the staff member that opened the door said “saw smoke in the room” according to assistant manager Sabrina, and would be charged an extra $200 dollars . Except here’s the thing, there wasn’t smoking or smoke nor had I been around smoking any part of the day. I’d been in the room for 30 min… This whole situation was upsetting. I asked for assist manager Sabrina to come up to my room to verify that there was no smoke smell, no smoke in the room, no smoke smell on me, etc and then when I check out for her to do the same. She refused and gave me a circular argument that I would have to trust them. “I give you my word” was thrown out there in an attempt to reassure me. Her word and the integrity of the staff there has already called into question with the original lying and exposure attempts. I told her I was not happy and not satisfied with the situation and was still being told I would be charge the $200 fee for this experience (not smoking) if they find evidence of smoking or smells of smoke. I told them I would not be staying here again after this experience. After getting off the room phone, things just didn’t set right. I googled people getting put through the same scam but had not read if others were exposed in their attempt to find evidence of smoking. Usually they just lie about it, you get charged and they take your money. So I called back and eventually got was offered a refund if I didn’t want to stay. Still no apology for my experiences. The staff at the front gave me the good riddance look. I called them this morning from a much better hotel at which I was staying. No one barged in my room at this hotel. There was a knock, they announced house keeping like a normal hotel. The front desk would not let me speak to the General Manager LAUREN REMINGTON as a note was in the system saying my concerns had been addressed and I am blacklisted. First time I’ve been black listed, but it didn’t really matter since I verbalized that I would not frequent this hotel again. It’s like saying “you can’t quit, you can’t, you’re fired!” The dishonest house keeping staff, the poor ability for the staff to address concerns they created and a complete lack of integrity are what you can expect from LAUREN REMINGTON, the General Manager that refused to speak to their customer and the assistant manager Sabrina.

So you won't be surprised like us the parking is 10.00. On checkin the guy couldn't have had a good day he was none too pleasant. No explanation of services, couldn't accommodate pur low floor request, no breakfast included, and on and on. Rooms are dated and carpets stained like blood. There are SO many other options please look for those in Portlans.

The hotel facilities were fine, average for the price range. The staff was friendly, helpful. I booked two stays a week apart, minutes from the Portland Airport for a family trip to Hawaii. On the first visit the hotel shuttle was great, came within a few minutes. Took three trips on it during that stay—my arrival and back to the airport to collect arriving family members, all was well. On the return trip I needed to take the shuttle back to the airport to catch an intercity shuttle back to my home city Eugene. The desk said “It’s already on its way” I waited half an hour, no shuttle. Quite a few people were waiting for it by now. Releasing I would miss the other shuttle’s boarding time, I called for a private Lyft back home. I think I will do this when flying from PDX from now on. It is less expensive overall (hotel stay, intercity shuttle) Also very comfortable and exact timing I needed. Another caution: This was NOT the Aloft hotel’s fault but I accidentally booked the stays on a third party site. It looked like I was on the hotel’s web page except for tiny print in the upper left hand corner. It added a total of $160 to the stays and makes it impossible to cancel the stays even weeks before. I see this happening more and more. Be careful out there.

I think this hotel should consider to change their Stars on the online platform. Hyaat name is also confusing, it doesn’t represent Hyaat quality although. Breakfast has very limited food! Windows are not possible to open to get fresh air, due to security they say, but even a little bit opening possibility would give a lot confidence peope like me who desperately need it for the health reason!

Facilities/Amenities were nice! Room was super spacious and comfortable. Temperature was warm even with thermostat down to 69 degrees but it also may have been because the blankets are suuuper warm, made it a little hard to fall asleep. Service was solid, the receptionists were nice/friendly. I got a tiny tiny cut from the sink’s pull knob(?) by pulling it too hard/carelessly, so just be careful/slow when using it, the sides are kinda sharp. There was a little bit of trash and a left behind mascara under the bed on the side that wasn’t ours. Price for the room was super affordable, it was a really good deal and I’d be down to stay again for sure!!