Portland: 156 hotels found

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Top rated hotels in Portland

Motel 6 Portland, or - Central

Motel 6 Portland, or - Central

3/589 Reviews
The room is ok, the location is good
Motel 6 - Portland, or - North

Motel 6 - Portland, or - North

3.6/5101 Reviews
We’ve stayed here twice. Both times, the rooms were clean and basic—maybe even a little modern. Thing you wouldn’t really expect from this hotel chain, honestly. But after the stay, I realized I likely left my headphones ($200.00-ish Sony earbuds), so I called to inquire. The woman at the front desk who answered the phone was extremely rude. She didn’t even offer to check the lost and found and told me they’d likely have already donated them, obviously anxious to end the call. When I asked to speak with her manager, she said she was a manager. Then I asked for her name. At that point, she literally laughed and hung up on me. I called corporate at that point, beside myself, particularly given the fact that she wouldn’t even CHECK the lost and found. After that call, a manager (an actual manager) called me back. She told me she had just received a message from corporate and was immediately on it, checking every place they could possibly be. After that, she promptly called me back that same day to let me know that she could not find them. Huge bummer, but she actually apologized, was genuinely sorry, and refunded my stay in full. Long story short, this place redeemed itself. We will stay here again, especially for airport trips, but hopefully the woman at the front desk was disciplined and will not give us more issues.

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