Hotels Near ARCO in Portland

PRIVACY CONCERNS and LYING STAFF. While I was in my room during the first 30 min there was a knock and cleaning lady barged in like this was a hospital. I was exposed to the cleaning lady. My response was “may I help you” rushing to the door. She said “sorry”. I then assistant manager Sabrina called my room and reported that “2 staff members smelled smoke from my room” and the staff member that opened the door said “saw smoke in the room” according to assistant manager Sabrina, and would be charged an extra $200 dollars . Except here’s the thing, there wasn’t smoking or smoke nor had I been around smoking any part of the day. I’d been in the room for 30 min… This whole situation was upsetting. I asked for assist manager Sabrina to come up to my room to verify that there was no smoke smell, no smoke in the room, no smoke smell on me, etc and then when I check out for her to do the same. She refused and gave me a circular argument that I would have to trust them. “I give you my word” was thrown out there in an attempt to reassure me. Her word and the integrity of the staff there has already called into question with the original lying and exposure attempts. I told her I was not happy and not satisfied with the situation and was still being told I would be charge the $200 fee for this experience (not smoking) if they find evidence of smoking or smells of smoke. I told them I would not be staying here again after this experience. After getting off the room phone, things just didn’t set right. I googled people getting put through the same scam but had not read if others were exposed in their attempt to find evidence of smoking. Usually they just lie about it, you get charged and they take your money. So I called back and eventually got was offered a refund if I didn’t want to stay. Still no apology for my experiences. The staff at the front gave me the good riddance look. I called them this morning from a much better hotel at which I was staying. No one barged in my room at this hotel. There was a knock, they announced house keeping like a normal hotel. The front desk would not let me speak to the General Manager LAUREN REMINGTON as a note was in the system saying my concerns had been addressed and I am blacklisted. First time I’ve been black listed, but it didn’t really matter since I verbalized that I would not frequent this hotel again. It’s like saying “you can’t quit, you can’t, you’re fired!” The dishonest house keeping staff, the poor ability for the staff to address concerns they created and a complete lack of integrity are what you can expect from LAUREN REMINGTON, the General Manager that refused to speak to their customer and the assistant manager Sabrina.

We arrived around 11pm to check in last week having had flown over 20 hours and only to find that their wifi wasn’t working and the night staff couldn’t get it booted and so can’t verify our ******* booking for our stay. Pass midnight and we’ve waited almost an hour and was still the same situation as well as no support for offline booking and she couldn’t call anyone to assist it seems. Eventually she relented and passed us a form to fill up to pay USD 100 for walk-in rate on top of what we’ve paid to *******! Tired and exhausted we did that as we just needed to get some rest and sleep. Wifi didn’t work the whole night and then at almost 9am we think the manager came into the office and hey presto, the wifi was working! We needed to get on internet to work out our journey so it was highly stressful staying here with no Wi-Fi! The manager then told us that we won’t be charged the USD 100 walk in rate and would honour the ******* booking now that they could locate it online. Would really not recommend to stay here at all as it was near the commercial goods railway track and throughout the night there were at least 4 that went by and on average of 2.5 minutes each time making loud honking and noises! Hardly gotten any good sleep at all!

great location. close to shopping. Amazing and attentive staff... very accommodating.. always greeted with smiles and refreshments free of charge... also pet friendly witch is convenient for me

Traditional old hotel. The room is super big. There is no problem with the suite for three people. The living room and bedroom are separated by the bathroom and the corridor, and they will not affect each other at all. I often see the pilots and flight attendants of the flight company also live here.

I originally booked for two nights but I ended up extended for a total of five nights because I enjoyed the accommodations that much. Lobby, check-in, and cafe downstairs were all beautifully designed and welcoming areas to hang out or study. I loved the fireplace and living space. Wifi was great! Staff: Everyone on staff was wonderful and welcoming; however, Candace and Branson were people I had the most contact with and it was always a good time. From Candace always being available to help me with navigating the neighborhood and hotel to Branson giving me tips on Portland, chatting about life and fulfilling my caffeine needs, I loved getting the chance to know them. They definitely sealed me in for additional days and were a big reason I felt so comfortable throughout my stay. The Rooms: My first two days were in a King suite with a private bathroom. I was in the room deigned by Peter. It was comfortable, quiet despite the locals living it up outside, and roomy. The rest of my stay was in a Queen room with shared bathroom. I was concerned about having to share a bathroom but they are large, extremely clean and have comfortable and convenient amenities. I slept so well in every room I booked. There might be something to this no technology in the bedroom ”myth”. I liked the minimalist approach to hotel stays and appreciate the added luxury feel with the bathrobes. Little things like a robe really elevate the overall experience in hotels. Cons: No formal parking but there is plenty of street parking and much of it is free. Private security in the community keep a good watch on vehicles. A con that is not the hotel's fault is the unfortunate state of Old Town and it's displaced and struggling locals. They didn't bother me when I was outside but it was sad to see other human beings in those conditions. Be safe walking around the area as some can be unpredictable or in distress. Like with any city, especially downtown areas, just be aware of your surroundings. Overall, The Society is on my list of Portland favorites and I will be returning for future visits.

Stayed at the London Southwark location. Thought it was a no brainer to check out the Portland location. Not the same experience. I know there isn't much the hotel can do about street noise (and there was a lot until ~3 am each night), but little details like a partially prepared room, and extremely noising AC unit did take away from a restful stay. Would not recommend walking around the area after dark. Encountered multiple aggressive people living on the streets, and an overdose situation which thankfully a volunteer team was handling. Staff was all wonderful that we interacted with. Appreciated the complimentary cold waters as we returned to the hotel after our outings.

The hotel itself, front desk staff, restaurant, and rooms are fabulous. The price was great for all that. Really impressed with the size of the room, the bathroom, the décor, the amenities, quality, look/feel, service, etc. That was the highlight for my trip, and if this hotel were located somewhere else, I'd come here every time. That said, the location of the hotel being in the worst of downtown Portland, coupled with ridiculous (literally, jaw dropping stunning) parking challenges, makes this a no-go for a recommendation. It's hard to believe they have no parking structure, and must only use valet or (unsafe) street parking. Even getting to the hotel is difficult because so many streets nearby are closed. I called and asked how/where I was supposed to park, and was told it was just valet, and to find any spot in front and double park (which I did). I actually had to park in a bus stop, left my blinkers on, and gave my key to the valet. 45 minutes later, I could still see my vehicle on the street from my 10th floor room, so I went down to the valet and expressed my concern that I was going to either get a ticket or get towed. He said he was very overworked, had started his shift at 2pm (it was 11pm at this time), hadn't had lunch or a break, that the parking was almost at capacity, and he ”hoped” he would get to it later. While I was talking to him, two other guests interrupted (presumably with the same concern) and decided to park on the street and risk it. 20 minutes later, my vehicle did finally get parked. In the morning, one of my antennas was snapped off and sitting on my front seat. Par for the course... I wish I had known how bad the parking situation was beforehand, because I would never have chosen this place. It's a shame too, since the hotel and room were awesome. If you're taking a taxi or ride share to the hotel, and don't intend to go out, then this is a winner. If you have a vehicle of any kind, don't even bother. It's an exercise in frustration and annoyance.

What a wonderful stay. The bed was so comfortable that I had the best night of sleep in months. The soaps and lotions available were top notch (I usually don't care for hotel amenities like this one much). And how fun is it to have a little arcade in the lower level? Bree was so delightful checking us in that I could have stayed in the lob by chatting all day.

Excellent room, service and beautiful property. The lobby was relaxing to sit by the fire and visit. A couple weddings happened and the photo takes were magical, Clarissa explained the details of the hotel and weddings. The night l valet, Johnny was the absolute best- he took care of my classic Corvette.