07040212
August 7, 2023
Booked this place for one day and when I showed up to check in (it was 2pm) and the lady at the front desk pointed to a sign and said check in is at 4pm. Not bothering to ask my name to even see if the room is available, no pre check in, nothing just "check in is at 4pm" and pointed to a sign. Now I understand this was early and I was fine with it and said 'Ok, no problem, I'll come back." but as I was walking out another gentleman walked in and asked to check in and the front desk lady's attitude completely changed. She asked his name, checked him in, no problem that it was early. I was friendly when I asked to check in no different than the man after me. The only difference between this gentleman and myself was that he was Caucasian and I am not. I myself didn't point that out but it was pointed out by others. I come to Port Aransas quite often and have never had an experience like this so it was disheartening. When I came back to check in at 4pm I was given a room with a faulty AC and broken shower head so it just further made me feel unwelcome at this property. The room itself was clean and the hotel was very close to things in Port Aransas but the experience with the lady at the front desk made me feel that perhaps people such as myself aren't welcome at this property, or at least when she's working.