POM POM Island Resort

The location is lovely, the resort is a bit old but the rooms are really big and clean, we had a Beach Villa. The sea in front is beautiful with stretches of coral reef and colorful fish and a couple of turtles visible at high tide! The tour of the island on foot is not worth it because there is plastic everywhere! The buffet dinner was decent, nothing unforgettable but plentiful! We did a half-day snorkeling excursion, very nice but perhaps a bit expensive!

The price is so high, but it is not reflected in all aspects. The advantage is that Pom Pom Island is a private island, so you are not disturbed by tour groups and local natives, and you can see turtles and clown fish up close. The rest are all complaints. The air conditioning is very poor, like a steamer during the day; there is no wifi, and you can only rely on intermittent mobile phone signals; the meals are like feeding pigs, all pre-prepared dishes, just enough to make a living; the hotel is considerate and full of notices of various fines and additional charges. In summary, first-class scenery, fifth-rate hardware, and inferior service

The attitude of the female receptionist at the hotel was simply terrible. I paid the same price, registered first, and then arranged for me to stay in B14 of the beach villa, which was far away, the view was not good, and it was at the edge of the hotel beach villa. I asked her if I could change, and she told me that the air conditioning in the beach villas 1-8 was being repaired, and the others were already booked. I said that these rooms were not assigned after registration. I wanted to change, but the woman at the front desk put on a sour face and said that they were all booked. If I wanted to change, she would need to do a lot of work, which was very troublesome. I thought about bringing my family here, and I didn't care about her, which affected my mood, so I checked in. As a result, during the three days I stayed there, she said that there were problems and that the rooms that had been occupied were gradually occupied. That is to say, I paid the same price as others, but I was given the worst room. In addition, it was not the first time I stayed at their house. The last time I stayed there was on the west side of the beach villa, with a good view and good facilities. The room I was given this time did not have a ceiling fan, and the slippers were used by others. The most important thing is that first come, first book, and pay the same price to give me this unknown room. The receptionist at the front desk acted like someone owed her money. The most annoying thing was the beach villa No. 1 with the best view. Two foreigners checked in on the second day. Also, you can't choose the table for eating at will. You can only go to the place she designated. That's fine. As a result, the tables for foreigners to eat are all on the side with the best view. Their hotel really makes money from Chinese people, and they have such a dead attitude. If it was my first time to their hotel, it would be fine. This was my second time staying there, and the experience was completely different from the first time. When we were leaving the island by boat, a male receptionist told us to wait for notification and said that he would call me when the boat arrived. As a result, the woman came over and asked unhappily, which room are you in? Don't you know the boat is coming? I said your staff told me to wait here, and the boat called me when it came. How come it's my problem? In short, this trip was terrible. Summary: There are fewer fish and corals than the first time I stayed here, and the service is also poor. Facilities: old Service: Super poor, especially the woman at the front desk

It was great. I saw a lot of small fish while snorkeling and took a lot of beautiful photos. The food was also good. I will come again.

Their hotel service is very unique. The air conditioning in the first room was very poor. When they asked them to change rooms, they said that other rooms were like this. Then they said that the rooms by the sea were OK, but they had to pay extra. When I booked two rooms before, there was only one room by the sea, and then I could only book one room each. Now there is one, but it costs 250 MYR, which is higher than the price on Ctrip! But there is no way on the island! This kind of private island really can't talk about service, it feels like just going through the process! It's quite standard, and things are done, but the environment of the island is good. You can refer to the pictures to see that this hotel has better facilities among the hotels on this island? The others are even worse! The previous room and the changed room were sprayed with this insecticide everywhere! It feels very uncomfortable! The price in the peak season is really not cost-effective, it's better to come in the off-season. Although the airport drop-off service is a Chinese driver, it's like you owe him money! He drives fast, has a very bad attitude, and has no road safety awareness at all! I advise those with children and the elderly not to come here, life is precious!

No bragging, no blackmail... If you like cleanliness, just come here.

The room was cleaned every two days and was a bit dirty. There were two power outages but it came back soon. Only the air conditioner needed to be restarted. The points to complain about are: 1. There are so many Chinese tourists and the hotel does not provide adapters; 2. The Longzhu Sea Turtle Hatchery Center is useless and there is nothing to see; 3. Compared with Kapalai, the waves are bigger and there are fewer snorkeling fish.

The room is very big. I was lucky to upgrade the garden room to the sea view room. The airport pick-up service should be contacted in advance. The hotel will hold a sign to pick up the airport. The sand house will not be boring. Four meals a day are all fresh. The facilities are complete. The decoration style in the house is very grand. It is not a celebrity on the Internet. There are about three on the whole island. We walked around the coastline of the island. There is a Celebes under construction and a White Pearl that is very popular on the Internet. The pictures of the White Pearl on the Internet are too serious. The garden room feels very crowded. The water quality opposite the sea view room is not good. There is no scenery to speak of. There is free island hopping every day. Staying on the island will be depressing. The swimming pool is not bad. The restaurant is on the second floor of the swimming pool. It is very small. The third floor is the bar. Objectively speaking, the facilities are not standardized and perfect. The front of the swimming pool is still under construction. It feels like a temporary construction. The marketing is great. The beach is not big. The advantage is that the sunset is good. You can take a silhouette sunset at the seaside. Snorkeling should go to the snorkeling area. Go for free island hopping. If the budget allows, you can go for it. There are nets in the public area that can produce photos. It is on the west side of the island and the dragon ball is on the east side. The sea surface is sparkling during the day. The sea view room is really good. It is 600 more expensive than the garden room. The experience is very good I heard that there are more mosquitoes and fewer ants in the garden room, and more ants and fewer mosquitoes in the sea view room. It is very safe. No sea snakes were seen on the shore. I had seven lumps on my legs in one night. My partner was not bitten. Longzhu is suitable for a slow holiday life. The water quality is very good. The glass sea is snorkeling every day. The black people on the island are very enthusiastic and will greet you. No water activities can be carried out after 6 o'clock. It is not safe at night. Every service staff will greet you. The training is very good and very free. It is recommended to check the weather and book the time for vacation. The first day on the island, the sea water was huge green, beautiful and glassy. To be precise, as a veteran resort in Semporna, you can wash it. It is recommended to prepare a disposable breathing mouthpiece, snorkeling long sleeves, hat, and aloe vera gel before going to the island to prevent sunburn.