Ikos Olivia

The service was excellent from the airport transfer, to checking in and through out the stay. All staff were friendly, courteous, no matter the amount of requests. The room service was done at least twice, sometimes even 3 times. The kids club was great for families, only feedback would be more availability for kids to participate. The food in all 6 restaurants were amazing except the French dinner which could be down to preference and taste. The communication via WhatsApp was amazing. Refilling of your bar and room amenities, number of wines, drinks requested and provided, if not available, other options were given. Sorry I am not sure what others are complaining about but our experience was amazing. Keep up and make improvements where necessary. The kids loved it as well.

I have just returned from the best holiday ever. My husband and l celebrated our 50th wedding anniversary with 9 family members at Ikos Olivia. On our arrival we were greeted by Hercules a delightful member of the ‘team’ who made us feel so welcome and did everything possible to make our stay so enjoyable. This young man even found us later in the week to check that everything was to our liking. From the beautiful sea view to the amazing beach, the immaculate loungers/sun beds. The hygiene is perfect which is something l especially look for. We had 5 lovely dinners at the restaurants organised by Martha which were immensely enjoyable and felt privileged to dine at all five. The choice in Flavours buffet was also excellent. The courteous staff employed at Ikos Olivia are amazing. Nothing is too much for them and they are so pleasant. We hope to return again for another amazing holiday. Ann N

We had a perfect vacation there. All the service at the place was at a very high level, especially remember Alex who gave special treatment to us and the children. The service in the French restaurant at breakfast was also at a special level by the entire staff.

From the first few hours of getting to the hotel it was a major let down. 2hrs 20 to wait for a bottle of wine via room service, ended with a visit to the bar in my pyjamas to get it myself. Food via room service was stone cold. I was asked to fill in a form at check in with any dietary requirements to be given a meal on bread via the room service (I’m gluten free!!) our hotel door would not close from the outside. Within the first 24hrs I raised the service issues with a deputy manager to be looked at with utter contempt and no apology. The door did get fixed that morning which was handy and meant we could leave the hotel room for breakfast. Things just went from bad to worse, service was terrible, another evening it took 4 staff to come to the room to understand they had given us a bottle of wine with the cork in and no bottle opener. It took me 4 nights to get a glass of Merlot wine, and that’s not through the lack of trying- being told yes and receiving something utterly different or being told they didn’t have it. My husband didn’t manage to get a glass of Chardonnay the whole entire stay. He would be told yes and be given a Sauvignon every time. This is suppose to be a hotel that publicises the fact that they have 300 varieties of wine in their cellar with a sommelier. What sommelier?!? Where are these 300 varieties of wine???? Food was luke warm at best throughout the hotel, the buffet we found was the best place to get a hot meal. Room service don’t even bother- Stone cold. The mini bar in the room would only get filled up with what you asked for.. water wasn’t even topped up unless you asked. Towels around the pool old and frayed, service lacking, 10 mins to get a menu and things forgotten and had to ask multiple times for. That’s just the trivial stuff you’d expect a 5star hotel to have nailed down. Now comes the stuff that was basically completely and utterly unsafe. (Besides the lack of food awareness) Bike hire: the member of staff at the sports centre didn’t have a clue about bikes, showed no interest at all about safety. By mid morning they had very few bikes left. My husband was given a bike with a very loose handle bar and his one brake did not work!! He gave it back and gave up. A short while into a bike ride with my daughter I realise her seat is not even secure it was moving left and right with every peddle. When handing back the bikes I find my daughter’s helmet was completely cracked at the back, so not much use at all. The whole experience left us feeling pretty infuriated. Went to the gym and one of the treadmills was out of order with the other three in use, equipment needs an upgrade! Then comes the electrical fire at 2am, staff were not trained and completely unprepared . People did not know whether to evacuate or stay in the hotel. Staff communication was 0. Floors were not cleared or evacuated. Guests that had evacuated given the all clear to go back in when fumes and smoke were still coming out of the wi

I would highly recommend Ikos Olivia to young families. We spent a lovely week in August 2024. We have stayed at several all inclusive resorts and this by far had the best food. The buffet and a la carte restaurants were superb. Everything is well thought out, the little touches make your stay extra special. The staff are lovely, polite and extremely helpful. Thank you for a lovely stay, we hope to be back.

This place is as good as all of the 5 star reviews say it is… first class from start to finish and wish we could stay at an Ikos for every holiday! I can’t add anything new that hasn’t been written before as it really is that good! Believe the hype!!

Great hotel, beautiful grounds, lovely swimming pool, fantastic restaurants but it’s the staff that make this place special. Even the ground staff make an effort to say hello and smile. I’m a pretty needy guest but nothing was too much. We upgraded to the Deluxe part of the hotel and having the concierge team on hand via WhatsApp was a nice touch. The Deluxe pool made a big difference to the holiday. Comfy spaced out sun loungers, food and drinks via the app, staff falling over themselves to bring you cocktails, and beds always available - no one arrived at the pool before 10.30am. If I’m being really picky, the downsides are, the gym is on the small side, with only four treadmills, so was reasonably busy most of the time. Also the beach is nice but not the best in Greece and in front of the deluxe section, it’s pretty rocky. But that’s scraping the barrell. Staff that made the difference - Leon, Deluxe pool bar manger (super star), Lazarus (with the epic 4pm gin trolley) and Antonia Flessa was brilliant, controlling things all week - so helpful.

An absolutely delightful week spent at Ikos Olivia. I feel pampered and so well looked after. Although the late October temperature made it slightly chilly early morning and late evening, we enjoyed warm lazy days by the pool and they were such a lovely heated temperature. This meant my daughter could enjoy the pool all day. The service at the pool was as good as it gets - friendly and very attentive. Other positives that stood out was the standard of food at Flavours buffet, the housekeeping in general and the food at Ouzo. Only minor points were that we felt service was mixed in a couple of the a la cartes and we were disappointed with a couple of those meals. There also needs to be more seating in the Lobby bar - we couldn’t always get a seat. The standard overall was exceptionally good and we look forward to staying at an Ikos again. They set the standards in Europe.

Excellent throughout our stay. Great for young families. Food Excellent. We were travelling with family. There was 9 in total ranging from 1 - 65yrs old. We all had a thoroughly enjoyable stay. Adult Only & children areas were excellent so if you wanted quiet time away from them you can. We embraced it and we were all so well catered for. Accommodating us all in the restaurants with high chair & Step chair, all cutlery provided for the younger members. Food was all labelled with the allergens in the Flavors which was excellent as we had gluten/dairyfree in our party. Watersports were amazing to try and the 1yr & 3yr old loved the Pedalo experience. They also had 2 mornings at the Creche which they loved with fantastic staff & our Daughter enjoyed the gym, paddleboarding & Adult Pool whilst they were there. Husband used the Basketball court daily but lots of other sports on offer. The gym has a good variety of equipment with a lovely outdoor space to use too. Rooms were of a high standard and cleaned to a high standard. Everything is of a high standard and that is why we have been to three resorts of Ikos now. You can hire a car to venture out. Apart from a few shops and restaurants outside there isn't much around but we go for total relaxation so it isn't a concern for us. Would Highly recommend. You won't be disappointed