Pokolbin Hotels with Gym

The hotel is relatively close to the Hunter Valley Gardens. It is a group of villas built on a hillside. You can see a family of kangaroos in the bushes in the morning and on the golf course at dusk. It is so relaxing and leisurely. Several wineries are not far away by car. The hotel room is clean and tidy, the bed is large and comfortable, the room and balcony are relatively spacious, the breakfast buffet is rich, the Hunter Valley is huge, and the hotel is very quiet at night.

We had a favourable first impression at the room/ property but after 1 night you’ll start to see all the issues. We love the fact that it is a sustainable resort but there’s a lot to be desired after 5 nights in their suite. Day 1: Checkin was rushed, reception didn’t explained the room amenities provided with the room type we’ve booked-in (spa suite). Room did not come with standard amenity kit (no cotton pad no toothbrush no sanitary pad etc) upon check in. I had to call to ask for toothbrushes. We didn’t know that the room came with a working fireplace, free still & sparkling water, no phone directory in the room / label on the phone. And most importantly how to get room serviced or not. when we had an issue about the room not being serviced they asked us repeatedly did we put the doortag outside (we didn’t - which is the correct way to get the room serviced). If this is important, then they should make it a clear point to explain this during checkin. We had dinner at the bar, we ordered a cauliflower salad to share (among other foods). It was so disappointing to received a big bowl of spinach and 3 small pieces of dried chicken breast. Since the title of the salad is cauliflower salad, we were unimpressed that it was the one ingredient that was missing from that bowl. The salad cost almost $30 for what seems to be a bag of baby spinach salad that you could buy from coles or wollies for $3. Oh yes and dressing on that was also on existent. Upon clearing our plates, bar staff didn’t asked us how the food was & she was quite abrupt. Day 2: Had breakfast and staff was friendly and efficient. We also noticed that there’s a sign that says ‘kids club’ which we then asked the reception where it was which they then explained it was an adjoining room that had games, colouring books etc for kids (it’s school holidays) which we thought was a great idea and our son did went in to play and enjoyed it. Came back to the room, we noticed that the room wasn’t made and only the towels were changed (we didn’t request this). So we thought that they only service the rooms every 2nd night being sustainable an all. So we didn’t thought much about it, we also noticed that the maintenance didn’t come to turn on the fireplace so we followed up on that. And we had that running before they end the shift at 3pm. Honestly that was the saving grace of this trip. The fireplace is a beautiful addition to the room especially during winter. We also requested for another tv control as there’s 2 tv in the suite but only 1 remote. Day 3: Breakfast, and we noticed that the ‘kids club room’ is now converted to a meeting space which my son wasn’t very happy about. I don’t understand why they would introduce a service but then took it away midway through our stay which is still within school holiday period. There was no explanation given. Frustrating to say the least. Room was not serviced again. We began to wonder why and quickly peeked at the room across us that is currentl

When I checked in, it actually showed that the order was cancelled. The front desk staff were very nice and handled it in a timely manner, allowing me to check in smoothly. The hotel restaurant is good, the location is good, and the sanitary configuration of the room is the standard of a motel.

When you stay at this vacation home in Pokolbin, you'll be on the boardwalk/promenade, within a 5-minute drive of The Vintage Golf Club and Bimbadgen Estate. This family-friendly vacation home is 3.1 mi (4.9 km) from Roche Estate and 3.2 mi (5.2 km) from Hunter Valley Gardens.Relax at the full-service spa, where you can enjoy massages. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as an outdoor pool and a spa tub. Additional features at this vacation home include complimentary wireless internet access, a hair salon, and a fireplace in the lobby.Grab a bite to eat at Nineteen, one of the vacation home's many dining establishments, which include 3 restaurants and 2 coffee shops/cafes. Relax with a refreshing drink at one of the 4 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to 9:30 AM.Featured amenities include limo/town car service, express check-out, and laundry facilities. Free self parking is available onsite.Make yourself comfortable in this individually decorated vacation home, featuring a kitchen with a full-sized refrigerator/freezer and an oven. Complimentary wireless internet access is available to keep you connected. A detached private bathroom with a separate bathtub and shower features a deep soaking tub and a hair dryer. Conveniences include a separate sitting area and a microwave.

The environment is good, the room is large, and there are wild kangaroos if you have a chance to go there. It's worth staying for two more days. The facilities are also complete, including swimming pools, tennis courts and golf courses. Just make a reservation for dinner in advance otherwise it closes very early. The first floor is dark. Free parking is available and suitable for self-driving tours. You need to bring some food with you, as the supermarket is far away.

I very much like the program and environment at Elysia. The food is fantastic and the spa and treatments are great. My favourite activity is Deep Water Running and I tried Pickle Ball for the first time and loved it. I left Elysia feeling happy and rejuvenated. Thanks to lovely Mel and all the team.

My second time booking the Grand Mercure Accor Vacation Club Apartments. I was there on last weekend in November which was busy. This was very much a trip that took planning and shifting reservation dates a few times as rules for travel to Hunter kept changing. The team were great and patient on getting a date settled that finally worked. I was sent a personalised welcome letter in advance of stay and setting expectations well in advance. Check-in was quick and painless. I was able to check in early, get settled and relax. The team are very polite, welcoming, and professional. The room was spotless and no complaints. The team also accommodated a late check-out as well which was perfect so we could leave and head straight to our lunch reservation. I look forward to a future stay!

We stayed in three-bedroom House for 2 nights - the house is very spacious facing a beautiful garden and the room has BBQ facilities for the guests. This type of the room (house) has its own garage and it was very easy to drop off baggage and other items from our car. We enjoyed BBQ in the balcony and also coking in the kitchen - the dining table inside the room was large enough for family. The guests have access to swimming pools in Grand Mercure the Vintage and another accommodation nearby - Chateau Elan At The Vintage Hunter Valley - we enjoyed swimming during daytime, staying away from extremely hot weather. The air condition machine is not working well due to heatwave during daytime and water gets clogged in one of the shower rooms - otherwise, all good.