Hotels Near SEPHORA in Pointe Claire

The reception staff and specially supervisor Noemi is awesome, She has great skills to hanle any concerns during your stay. I had an issue staying in my room, water leakage from the window early morning and she compensate fairly also booked us the taxi to the airport. I will recommend everyone who want to stay in this hotel. Keep it up 👍

Hotel location is very good, not far from the airport, surrounded by plaza, big supermarket, pharmacy, shopping is very convenient. Parking is convenient, we live on the first floor, there is a door directly to the parking lot, we will park the car at the back door, open the door and put the luggage directly on the car, do not carry luggage. When we go, it’s snowing, it’s important not to carry luggage! The room was clean, the double bed was oversized and there were six comfortable pillows. Breakfast is served with hot omelettes and bacon and waffle machine. In short, I am very satisfied.

Plenty of parking. I was not sure if it was all theirs, but no one said anything. I checked in through the app and stopped by the front desk to verify if I needed anything and all I received was a curt ”no”. There was only one working elevator which made for long waits to go up or down. The room was well done and very nice in the latest modern grey style. Very Grey. Nice and comfortable bed. Very nice bathroom with a good shower. Good place to stay, a bit expensive.

We like Hampton Inn Suites by Hilton Montreal-Dorval. The room is spacious and clean. We had a King size bed and a sofa bed for 4 people and it was good. The breakfast was great. This is a busy hotel so sometimes people were hard to find a table to sit and eat. But it was not a big deal.

The first night we were supposed to check in the system went down and we were not able to get into a room until later at night. By the night audit staff Khalil was amazingly accommodating. He found us an empty room to stow our luggage and rest and once it was up and running he got us into the room we booked for. The next day Angie did a phenomenal job managing the desk all by herself and solving the issue from night before. Would 11/10 come back to stay here.

Front on the highway side very noisy, at the rear probably less. Sheet metal bed base (don't hit it especially if someone is sleeping). Only one ice machine for the entire hotel. No milk or cream in the fridge for coffee. A few more small adjus**ents, new and clean hotel.

We recently stayed at the Novotel Montreal Airport and had a great stay. The hotel was clean, and the rooms were spacious. The staff were very welcoming and took great care of us. Thank you to Rose at the Bar! She was amazing and made us feel at home. We met Tony, the General Manager when we checked out. Such a nice guy! Very friendly and welcoming and made sure that we were taken care of during our stay. I would definitely return to the Novotel Montreal Airport if in Montreal again. What a fantastic team!

This hotel is conveniently located in the terminal at the Montreal airport. The rooms are large, clean, and modern. It’s a perfect place to crash if you only have a few hours and don’t want to go off-property. My only complaint is about a staff member’s error. While I had pre-paid for the room, I was asked to place a credit card on hold for incidentals, which is normal. At checkout, I confirmed we were all set (no charges). Later, I found my credit card had been charged over $100 for something. The hotel said they made a mistake a refunded the charge, but I have now been charged an international transaction fee for both the charge and the refund, which is really annoying since I didn’t purchase anything.

We arrived, exhausted, at midnight on 26th June and were given room 127 on the ground floor for our one night. The advantage was that it was only a 30 second walk from reception, the disadvantages included obviously being right under the flight path, with very poor noise insulation. I’ve stayed in airport hotels all over the world, but never have I felt that an Airbus is about to touch down at the end of my bed. The air conditioning was uncontrollable by the inmate, and came on of its own accord every 5 minutes with a racket that Bon Jovi would have been proud of. More knocking, whirring and pounding than a pneumatic drill. So a good nights sleep, when most needed, was impossible. Good points, the bed was comfy and the bathroom shower was good. The lighting needed to be better though, and the coffee provided was clearly the cheapest possible option, pretty yuk. Finally, breakfast was quite poor with what tasted like powdered scrambled egg, some tiny ‘sausages’ and orange squash, in no was was it orange juice. Finally, when we checked out at 9am, not one person asked us how our stay had been. So now everyone knows. I would not, I’m afraid, recommend this hotel to anyone. Everything seems to be done on the tightest budget. I will be contacting their head office to request some compensation for the lack of sleep.

I recently spent a couple nights at the Sheraton Montreal Airport (one night stays on each end of a trip) and while the stays were good overall, I would say there's a lot of opportunity for the hotel to improve. I've stayed here many times over the years, but I haven't been in a couple years. Returning this time, I felt it was a good hotel with a lot of potential. I just got the feeling there is a lack of attention to detail in a lot of areas. The first night I stayed, there was no explanation of the dining situation. The television stated the restaurant and room service was not available. When I went down to the lobby I noticed the restaurant is in fact running. I'm not sure if room service is also open and the information was outdated. The Club lounge was also closed. They do provide soft drinks and complementary sandwiches which is a decent compromise however. There is a beautiful new fitness centre, but it was initially difficult to locate. It would have been nice that its location was explained when checking in and better signage. After walking around I finally asked a cleaner for its location and eventually found it. The machines don't seem to have television or anything hooked up to them which would be a welcome addition if possible. Overall this is a good hotel with a lot of potential. It felt like things got shut down due to Covid and just never really restarted. While other hotels have made the move back to normalcy, this one still felt like it was in transition. The staff were friendly and the facilities are clean. Some of the furniture is probably due to be replaced, but again we are talking minor improvements. I would return to this hotel, I just hope to see more things back to normal and better communication. Not having room service is a big problem.