Hotels Near Poiana Aviatorilor in Poiana Brasov

Our stay was a mixed bag: an impressive façade and spacious accommodations but significant shortcomings in facility management and staff conduct. We booked a premium suite to celebrate my wife’s birthday with our daughters amid the picturesque mountain scenery. We were initially impressed, but issues soon became apparent. Inoperative in-suite sauna, a defective window, an unstable chair armrest, tired old mattresses, no plug near the coffee maker are examples in our suite. Despite assurances of repair from reception staff, the sauna was never fixed, and staff were dismissive when inquired about. Cristina at reception was particularly discourteous and unprofessional. The breakfast buffet fell short of expectations: inadequate replenishment of food and beverage items, cold eggs, and uncleaned tables. The swimming pool area, though aesthetically pleasing, posed safety hazards due to slippery floors. Inflatable toys for kids were all pierced and unusable. We observed kitchenware being soaked in the hotel pond while returning to the hotel at night -＞ a potential food safety issue? When trying to discuss the issues with the manager on duty at check-out, we were told (by Cristina) that there was none that day. If true, that might explain the operational deficiencies. Inconsistent service quality and neglect of maintenance indicate a disregard for customer satisfaction and operational standards. Improvements in management and infrastructure would be needed to align with expectations of discerning travellers. Overall, an unpleasant 'aftertaste' outweighs the positive aspects of our stay. We'll only consider coming back to this establishment if big changes are implemented.

Super Lodge on the bottom of the plateau. Crazy view all around and loads of things to do all year round. Recommended for boarding. Tight experience almost as if in a coin collecting rampage console type patch box. Running down the hill a bit sloppy but really nice and friendly people.

It's a old and very large house that has been gutted and redone is a very unique and appealing interior. The rooms are all a bit funky, with angles and some steps, interesting furniture and fixtures. It's a great location near the center of town. There is a roof deck with great views. The rooms are quiet. The breakfast room is small, so you have to sign up for a time, but it worked well, and the buffet had tasty, typical choices. I did not rate it Outstanding because the Air Conditioning in my room was broken and the room faced the setting sun, so it got very hot. I called several times to complain, and was told they would get it working. When it got to 21h30 and my room was still 25 degrees, I asked to be moved to another room, which they then did, and the AC was working. But I had the hassle of having to repack in order to move

The residence is located in the centre. Excellent location to reach any location of interest. The structure is elegant but sober. It is an ancient building. Rooms are simple but essential. Excellent breakfast

We absolutely loved the location, safe and within minutes of the city center. One of the front desk staff (a lovely woman with glasses) stood out to us as exceptionally welcoming and helpful. The same warmth and kindness was also shown by one of the breakfast staff, who started our day with a smile. The room was enormous—perfectly accommodating 3-4 as well as luggage. As for areas of improvement—the rugs could be darker or replaced, as they had some markings. Housekeeping was efficient—quick and in and out. The bed was a bit soft for my taste, and the pillows were not ideal. The A/C was somewhat noisy. One night, the ceiling unexpectedly started leaking. Handling of such situations in Romania seems different—there was no compensation or mention of potentially switching rooms. Instead, we were informed by the young man that it could happen again, which was not very reassuring.

It was the most amazing experience that i had in a hotel until now,at least from Romania,you find everything that you dream of:super good services,all the facilities that you need:spa,billiards,the rooms are amazing,super tasty,various and fresh food at breakfast....an amazing experience,words can t describe what a great feeling I have after this...I can t wait to come back,thank you for all this great experience in just one day 😊🤩