Calle 8 Nte 876, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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When you stay at The Carmen Hotel - Ocean Front in Playa del Carmen, you'll be on the beach, within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This beach hotel is 0.8 mi (1.2 km) from Playa del Carmen Maritime Terminal and 5.2 mi (8.4 km) from Xplor Theme Park.Show More
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Amenities
Outdoor swimming pool
24-hour front desk
Luggage storage
Bar
Restaurant
Taxi booking service
Bicycle rental
Wi-Fi in public areas
All Amenities
Property Description
When you stay at The Carmen Hotel - Ocean Front in Playa del Carmen, you'll be on the beach, within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This beach hotel is 0.8 mi (1.2 km) from Playa del Carmen Maritime Terminal and 5.2 mi (8.4 km) from Xplor Theme Park.
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4/5
Very Good
The hotel is very clean, spacious room and it is very well located.
The food is great
All 105 Reviews
Surroundings
Landmarks: Museo Frida Kahlo Riviera Maya
(<100m)
Landmarks: Zenzi Beach
(140m)
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Rooms
Guest Reviews
Services & Amenities
Policies
12
Owner´s Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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8
Reef Suite Partial Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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10
Sunrise Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Room Details
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6
Reef Suite City View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
City view
Room Details
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6
Captain's Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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9
Coral Suite
2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Room Details
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10
Ocean Grand Suite
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Room Details
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Guest Reviews
4/5
Very Good
105 reviews
Verified Reviews
Cleanliness4
Amenities4
Location4
Service4
Average for similar properties in Playa del Carmen
Most Mentioned
AI Summary
The accommodation impresses with its clean, modern rooms and excellent beachfront location near city amenities. Guests praise the friendly staff but note limited breakfast options and inconvenience in dining choices.
Gina natalia
January 1, 2025
Muy buenooooo
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Guest User
June 27, 2024
The hotel is very clean, spacious room and it is very well located.
The food is great
Original TextTranslation provided by Google
ShahMitesh
December 11, 2023
Great
Mike and Lea Klatt
June 12, 2023
This AWESOME hotel is so much better than 4 stars! The love of my life and I were greeted by the most wonderful check in host! Her name is Lupita! She was so sweet and kind and made checkin the most pleasant ever! Words alone cannot even describe our room! EVERYTHING was PERFECT! We were looking for a beachfront property with also a nice pool and the rooftop pool and restaurant here also deserves 6 stars! If you are a couple you are wasting your time by staying anywhere else but here in Playa Del Carmen!
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
24-hour front desk
Luggage storage
Bar
Restaurant
Taxi booking service
Bicycle rental
Wi-Fi in public areas
Outdoor swimming pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Rooftop pool
Parking
Valet parking
Transportation
Taxi booking service
Shuttle service
Bicycle rental
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
24-hour front desk
Languages Spoken
English
Spanish
Food & Drink
Bar
Room service
Snack bar
Activities
Public beach
Beach umbrellas
Public Areas
Elevator
No smoking in public areas
Business Services
Fax/copying service
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: 11:30–12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeContinental
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. Rs 27,934.83) is charged.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
Opened: 2016
Renovated: 2023
Number of Rooms: 37
When you stay at The Carmen Hotel - Ocean Front in Playa del Carmen, you'll be on the beach, within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This beach hotel is 0.8 mi (1.2 km) from Playa del Carmen Maritime Terminal and 5.2 mi (8.4 km) from Xplor Theme Park.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
You can enjoy a meal at the restaurant serving the guests of The Carmen Hotel - Ocean Front, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Stay in one of 37 guestrooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at The Carmen Hotel - Ocean Front?
Check-in at The Carmen Hotel - Ocean Front is 15:00-18:00, and the check-out time is until 12:00.
Is there a pool at The Carmen Hotel - Ocean Front?
Yes, The Carmen Hotel - Ocean Front has a pool.
Is The Carmen Hotel - Ocean Front pet friendly?
No, pets are not allowed at The Carmen Hotel - Ocean Front.
Does The Carmen Hotel - Ocean Front serve breakfast?
Yes, The Carmen Hotel - Ocean Front serves highly-rated breakfast.
Breakfast option(s): Continental.
How much does it cost to stay at The Carmen Hotel - Ocean Front?
Prices at The Carmen Hotel - Ocean Front are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is The Carmen Hotel - Ocean Front cancellation policy ?
Typically, cancellations of The Carmen Hotel - Ocean Front can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.