AV XCALACOCO, PREDIO LOS MATORRALES, 1 Manzana 022 Lote 55, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
Show on Map
With a stay at Heaven Hotel in Playa del Carmen, you'll be a 5-minute drive from El Camaleón Mayakoba Golf Course and 8 minutes from Quinta Avenida. This aparthotel is 4.3 mi (7 km) from Playa del Carmen Main Beach and 7.3 mi (11.8 km) from Maroma Beach.Show More
We Price Match
4.6/5Great·Cleanliness: 4.6
All 51 Reviews
Amenities
Outdoor swimming poolPrivate ParkingFree24-hour front deskChildren's poolWi-Fi in public areasFree
All Amenities
Surroundings
Airport: Cancún International Airport
(50.1 km)
Landmarks: Playa
(200m)
Landmarks: Gran Coyote Golf
(1.0 km)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
7
Two-Bedroom Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:1 King bed ● Living Room:1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Electric fan
Towels
Room Details
Check Availability
3
Family Apartment
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Private Parking
Free
24-hour front desk
Children's pool
Wi-Fi in public areas
Free
Outdoor swimming pool
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Front Desk Services
Safe at front desk
Concierge service
24-hour front desk
Languages Spoken
English
Food & Drink
Room service
Public Areas
Elevator
No smoking in public areas
Garden
Health & Wellness
Beauty and makeup
Cleaning Services
Laundry service (on-site)
Additional charge
Clothes dryer
Clothes steamer
Rooms are disinfected between stays
Facilities for Children
Children's pool
Accessibility
Handrails on stairs
Pool ramp available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: 11:30–12:00
Front desk hours: 24/7
Child Policies
Children aged 3 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Opened: 2019
Number of Rooms: 20
With a stay at Heaven Hotel in Playa del Carmen, you'll be a 5-minute drive from El Camaleón Mayakoba Golf Course and 8 minutes from Quinta Avenida. This aparthotel is 4.3 mi (7 km) from Playa del Carmen Main Beach and 7.3 mi (11.8 km) from Maroma Beach.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This aparthotel also features complimentary wireless internet access, concierge services, and a communal living room.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.
Make yourself at home in one of the 20 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and microwaves. Rooms have private balconies. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and washers/dryers, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at Heaven Hotel?
Check-in at Heaven Hotel is 15:00, and the check-out time is until 12:00.
What are the hotel amenities at Heaven Hotel?
Heaven Hotel amenities include: Pool, Parking, Children's pool.
Is there a pool at Heaven Hotel?
Yes, Heaven Hotel has a pool.
Is Heaven Hotel pet friendly?
No, pets are not allowed at Heaven Hotel.
How much does it cost to stay at Heaven Hotel?
Prices at Heaven Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
How to get from the closest airport to Heaven Hotel?
The closest airport is Cancún International Airport, and it is about 40 mins from hotel by car (50.1 km).
What is Heaven Hotel cancellation policy ?
Typically, cancellations of Heaven Hotel can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.