Hotel the Palm
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Hotel the Palm

Calle 8 Nte Mz 29-Lt 5, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal and 0.6 mi (0.9 km) from Mamitas Beach.Show More
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hotel overview picture
Highlights
Airport pick-up available
Free parking
Lots to do
Amenities
Outdoor swimming pool
Spa
Private parkingFree
Priority airport pick-up
24-hour front desk
Luggage storage
Bar
Restaurant
All Amenities
Property Description
With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal and 0.6 mi (0.9 km) from Mamitas Beach.
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3.9/5
Good
Cleanliness3.9
Amenities3.8
Location3.9
Service3.9
All 104 Reviews
Surroundings
Landmarks: Museo Frida Kahlo Riviera Maya
(<100m)
Landmarks: 3D Museum of Wonders
(100m)
Landmarks: Zenzi Beach
(220m)
Landmarks: 5th Avenue (Avenida 5)
(220m)
Landmarks: Louis Tussaud's Museo de Cera Playa del Carmen
(400m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe One Bedroom Suite Non smoking
2

Deluxe One Bedroom Suite Non smoking

1 King bed and 1 Sofa bed
Has window
Non-smoking
Daily housekeeping
Room Details
Check Availability
Palm King Room
1

Palm King Room

1 King bed
Has window
Non-smoking
Daily housekeeping
Room Details
Check Availability
Deluxe Two Bedroom Suite
1

Deluxe Two Bedroom Suite

Has window
Daily housekeeping
Room Details
Check Availability
Standard Room
12

Standard Room

1 King bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Room Details
Check Availability
The Palm Loft Non smoking
12

The Palm Loft Non smoking

Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
City view
Electric fan
Room Details
Check Availability
Signature Suite

Signature Suite

1 King bed and 1 Sofa bed
Non-smoking
Daily housekeeping
Room Details
Check Availability
Suite
6

Suite

1 King bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Towels
Room Details
Check Availability
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Guest Reviews

3.9/5
Good
104 reviews
Verified Reviews
  • Cleanliness3.9
  • Amenities3.8
  • Location3.9
  • Service3.9
Average for similar properties in Playa del Carmen
Most Mentioned
AI Summary
Located in the heart of 5th Avenue, close to the beach and dining options, the accommodation provides great value with comfortable rooms and a rooftop pool offering stunning views. The fresh breakfast is highly praised.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 11, 2025
Shower and bathroom door squeezed very loudly when opening. Shower handle kept coming off. Friendly staff. Nice looking rooftop pool
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 17, 2024
Awesome location and for those that like the night life, super close to the bars and clubs. Convenient location and depending on the room, you can avoid the rooftop and outside noise, just ask.
J‍a‍s‍m‍i‍n
January 24, 2023
Great location, right in the heart of 5th Avenue. Staff were lovely. The pool was amazing. Highly recommend this hotel
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 24, 2022
The service was good. I had a good time staying there. I also enjoyed the the roof top swimming pool.

Services & Amenities

Outdoor swimming pool
Spa
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: 11:30–12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2012
  • Number of Rooms: 70
With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal and 0.6 mi (0.9 km) from Mamitas Beach.

Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Guests may use a ferry terminal shuttle for a surcharge, and free self parking is available onsite.

Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and ceiling fans.

Frequently Asked Questions

What are the check-in and check-out times at Hotel the Palm?

Check-in at Hotel the Palm is 15:00-18:00, and the check-out time is until 12:00.

Is there a pool at Hotel the Palm?

Yes, Hotel the Palm has a pool.

Is Hotel the Palm pet friendly?

No, pets are not allowed at Hotel the Palm.

Does Hotel the Palm serve breakfast?

Yes, Hotel the Palm serves highly-rated breakfast. Breakfast option(s): American.

How much does it cost to stay at Hotel the Palm?

Prices at Hotel the Palm are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is Hotel the Palm cancellation policy ?

Typically, cancellations of Hotel the Palm can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

About This Property

Average Price FromPKR32529
Hotel Star Rating4