Aloft Playa del Carmen is open in space and spirit, it is a reflection of the promise of our brand by offering purposeful environments and vibrant spaces within a destination that has become one of the most important in the Caribbean, thanks to being an ideal place to rest, go shopping, eat and live unforgettable adventures. It is a lively and bustling place, at any time of the day or night. As our destination, we are the next generation of hotel, using technology and design to enhance experiences and move at the fast pace of our guests.
GGuest User2024.01.01
This new hotel is in a great location, within walking distance to 5th Street, the beaches, and the local community. A+ for location! There is also a beautiful and expansive supermarket right under the hotel to get whatever culinary needs you require. We were upgraded to a balcony room as Bonvoy Titanium,.The price point of the Aloft was also a value, and it is a good bargain in using Marriott Bonvoy points. Javier that checked us in was lovely and gracious, and all staff were pleasant and professional. Aloft is an unusual hotel--one that wants to be a wanna-be hip W Hotel and also a Fairfield Inn for Gen Z'ers. It didn't do either very well, unfortunately. The staff wanted to do well, and perhaps there are still newly opened growing pains that will be worked out. Housekeeping was promised daily, but on 3 out of the 5 days we had to call Housekeeping after returning from the day;'s activities to service the room (which they did right away when called) but this was a big fail. The purified water dispenser in the nice gym was often empty. And generally the upkeep of the hotel is not or was not a priority. It's nice and new and ”hip looking” but metal surfaces and walls by the pool on the 4th floor are rusting already, and little bits of trash on the hallway carpeting remained for the 5 days which showed they didn't vacuum the common areas as often as should be. Room A/C and common area A./C were great! 4th floor pool has city and sea views in the distance and we could often see Cozumel and the cruise ships anchored there in the far distance on most days. I wanted the stay to be great, but it was good.
With a stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.2 mi (0.2 km) from Mamitas Beach and 6.2 mi (10 km) from Xplor Theme Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at 28, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 120 air-conditioned rooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have rainfall showerheads and complimentary toiletries.
YYUFANG2020.01.11
Hotel location is very good, shopping street is close by, five minutes walk to the beach, it can be said to be quiet in the middle of trouble, has been recommended to friends, the partition of the balcony is best frosted isolation
If the requirements for western food are not so high, this buffet breakfast is still okay. The waiter is very nice. I will take the initiative to ask you for drinks and coffee, and I will take it for you. Of course, I can also take it myself. I love western breakfast so it feels very much satisfaction
The Royal is an AAA Four Diamond resort boasts lavish all suite accommodations all with private balconies or terraces and hot tubs plus special options such as swim up suites and beachfront walkouts Beach butlers and romance concierges provide heartfelt Royal Service as you enjoy the exquisite cuisine of eight gourmet restaurants or sip a cocktail at one of the many lounges such as the swim up bar or Tequileria Endless options for adventure and ultimate luxury are all included
2024.10.24
I would like to thank all entertainment team - Deborah, Aaron, Roberto, Ulises, Zander and David - for making our stay so special and active all throughout. Thank you Deborah for the bracelets you made, Roberto - for always lifting up our moods and being the first one to remember our names, Aaron - for always finding some time to catch up and amazing aqua aerobics, David and Ulises - for such a great time during aqua dance, and Zander - for the time spent playing volleyball. Miss you all!
Excellent
103 reviews
4.4/5
Price from
120 834 PKR
per night
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Located in Playa del Carmen (Grand Coral), Secrets Moxché Playa del Carmen - Adults Only - All Inclusive is within a 15-minute drive of Gran Coyote Golf and El Camaleón Mayakoba Golf Course. This beach property is 5.8 mi (9.4 km) from Mamitas Beach and 5.9 mi (9.5 km) from Quinta Avenida.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Market Cafe, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 2 swim-up bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 11950 square feet (1110 square meters) of space consisting of a conference center and 5 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 485 air-conditioned rooms featuring tablet computers and minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and separate sitting areas, as well as phones with free local calls.
GGuest User2024.02.21
Excellent facilities and very good guest care.
As for cleaning, they have beach chairs that are sneaked .
Excellent food.
For the price I think they can give a better quality wine without the need to charge it extra.
With a stay at Impression Moxché by Secrets – Adults Only – All Inclusive in Playa del Carmen (Grand Coral), you'll be within a 15-minute drive of Playa del Carmen Main Beach and El Camaleón Mayakoba Golf Course. This beach property is 9 mi (14.5 km) from Maroma Beach and 10.9 mi (17.5 km) from Xplor Theme Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at SeaSide, one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 10 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has 11950 square feet (1110 square meters) of space consisting of a conference center and 5 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 198 air-conditioned rooms featuring minibars and espresso makers. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers, hair dryers, and bathrobes. Conveniences include safes and separate sitting...
GGuest User2024.01.17
Main Point: Set expectations low for service and do not trust anything to be guaranteed regardless of what is advertised or written. Impressions review: my wife and I were super excited to visit this resort after the amazing reviews. The rooms, pools, and resort itself was good eye candy, and the food on the impressions side was delicious and significantly better than the Moxche side (which quite frankly isn't even worth eating). Unfortunately that's about where the pros end. The service leaves a lot to be desired. Multiple instances of resort staff simply forgetting a request or order (e.g. we ordered drinks at seaside for lunch and repeatedly reminded the waitress, and it never arrived). The list of benefits advertised is also not all true. Examples from my stay. Benefit: Twice daily refreshed in-suite mini-bar. Reality: room was only cleaned and not restocked for 3 days. Benefit: complimentary laundry service Reality: room was missing the laundry bag and form required to use this service. For the entire week's stay. Over a dozen requests and was never done. Benefit: Butler service Reality: sometimes useful but it's 3 butlers split between 100+ rooms. The attention to detail was lacking, and they got my dinner reservation wrong, causing us to nearly miss out on a meal altogether. The stay wasn't all bad and we did enjoy the food, the pools, and some of the activities. (So basically the non-service dependent aspects) Just be warned that 5 star luxury service (or rather any service really) is definitely not guaranteed. The management team also doesn't care much for service recovery so escalating any issues will usually be met with disgruntled staff who probably won't be able to resolve anything anyways.
The ideal hotel for young couples and friends seeking the best vacation in the Caribbean. With a beachfront location, our Riviera Maya hotel allows you to be just minutes from the center of Playa del Carmen, with its lively atmosphere and endless entertainment options to discover. Additionally, it's 65 km from Cancun, with its famous beaches and vibrant nightlife; an hour from the airport and close to the most touristy spots in the area.
The Riviera Maya hotel combines professionalism, efficiency, and prestige in its comprehensive range of services to choose from, as well as 674 rooms with various options tailored to our guests. Some rooms offer pool access so you can enjoy a swim in a relaxed and private setting, while others, such as the Platinum and Laguna Villas rooms, provide a wide range of exclusive services during your stay with us. Luxury lovers should not miss the Platinum Zone, for an exclusive stay within our Riviera Maya complex.
At Grand Sunset Princess, you can spend the whole day having fun and cooling off in any of the 12 pools, some of which feature a swim-up bar and hydro massage: fun or relaxation, you choose, but always with the best atmosphere. We also offer a wide variety of themed restaurants with exquisite gastronomic options.
To complete your vacation in Playa del Carmen, we have prepared various entertainment activities to make the most of every moment in a youthful, lively, and fun environment: water sports, tennis courts, multipurpose fields, shows, and theater. For those who prefer to enjoy the night, we have the Disco Bar Areito, where you can dance until the early hours while trying our tropical cocktails.
All this gives the Grand Sunset Princess Hotel an 'ideal added value' for enjoying a perfect stay in one of the best hotels in Riviera Maya.
When you stay at Grand Riviera Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This all-inclusive hotel is 5.9 mi (9.4 km) from Playa del Carmen Main Beach and 7.4 mi (12 km) from Maroma Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor swimming pools, a nightclub, and a water park (surcharge). This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Buffet Verde, one of the hotel's many dining establishments, which include 9 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 9 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This hotel has 5425 square feet (504 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 674 guestrooms featuring free minibar items. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
GGuest User2021.01.30
Large complex with several pools and dining options, though some amenities not available due to covid. Generally helpful and kind staff, one gentleman at the concierge wasn't the best but the manager was great! The beach had lots of space, places to sit and staff available for beverage service. Overall a nice place to stay!
Located in Playa del Carmen, Banyan Tree Mayakoba is by the ocean, within a 15-minute drive of El Camaleón Mayakoba Golf Course and Quinta Avenida. This beach hotel is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Sands Beach Club, a restaurant where you can take in the ocean view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This hotel has 3310 square feet (308 square meters) of space consisting of conference space and 4 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 161 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
ZZHENG2019.07.14
As the Banyan Tree service did not have to say, that is, the charges are expensive, even the expensive is not good for hygiene, the pool villas, the small collapse in the yard can not lie, placed in the corner of the eaves do not say mosquitoes There are many ant bugs and a lot of spider webs. It looks dirty. The colony is also covered with insect secretions and spider webs. The partitions in the room are all gray, which makes people feel uncomfortable. And if it is too far to go to the beach, it is not convenient. It can only be said that this Banyan Tree is relatively backward, not as good as the nearby Viseroy.
A different experience with a baby! After check-in at the Rosewood Hotel in Cancun, you enter the room by boat. Each room is equipped with a butler. You can ask the butler to help you wherever you go or book a restaurant. There is a large bathtub in the room and an outdoor shower. There is also a special dressing table, the welcome gift is also very good, and the housekeeper also helped us adjust delicious tequila. It's just that the swimming pool outside the room is a bit small, but the magnificent private beach is still great👍, the hotel also equipped each room with bicycles 🚲, the baby had a great time, in general, the recommendation index is 5 🌟🌟 🌟 🌟 🌟
With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive resort is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mediterranean cuisine at MAR DE OLIVO, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
Outstanding
100 reviews
4.7/5
Price from
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.5/5
Excellent
HHapanovichIt feels just like your own apartment. Self serve laundry is a huge bonus when travelling extensively. Great gym. Snack bar downstairs. Great kitchenette. Great pool and so close to the beach and some amazing restaurants. Close walk to 5th ace.
GGuest UserThe appearance of the hotel is okay, the breakfast is OK, but I don't think it's a four-star hotel, it's almost a three-star hotel. And it's super humid, even the paper towels in the bathroom are wet, it just feels wet to the touch. The whole room smelled of damp, which was very uncomfortable. The service is good, the sink was blocked, and someone came to fix it within ten minutes of calling.
AAihotel done fixed their mistake from the website I booked. When we arrived they told us we need to pay extra tax & no bkft included. But we showed them the itinerary that we payed. Hotel( Guillermo ) initiatively solve the mistake for us, which is a very good move! Allow us to enjoy more in the beautiful trip.
Restaurant waiters are super kind and pay attention on their guests which is five star service we expected all the time. Thanks Walter giving us a wonderful experience.
Also the one who assisted us bring luggage downstairs in this morning, Axel was super detail oriented in service, perspected our needs!! He deserved more!
Thanks for those beautiful exp. your colleagues made our trips easy & enjoyable!
SShisandao-XA friend bought me the famous Xcaret water park. Hotel prices for Christmas are ridiculously expensive, especially the hotels owned by Xcaret. So this time, in addition to staying at Xcaret Mexico (hereinafter referred to as More Iberostar Quetzal (hereinafter referred to as Q). The price of Hotel Q is less than half that of Hotel X (of course Hotel X includes amusement park tickets, you have to decide whether it’s worth it). Compared to X, which is famous among Chinese people, has better hardware facilities and scenery, I recommend Q more
environment:
Hotel X is a five-star hotel that Chinese people are familiar with. It has large rooms, new facilities, and not to mention hardware. The beach is very unique, and it feels like an Avatar suspended mountain. Most of the beach is composed of rocks, and there is a small section of beach. The water quality is super good. X is the garden and Q is the jungle.
Catering Services:
If I had only stayed at Hotel X, I might have thought it was pretty good, but unfortunately I stayed at Hotel Q. In contrast, Q Hotel feels like home. The waiters are more cheerful and accommodating. The drinks are open to drink. The buffet has many fresh varieties and there is basically no need to wait for a table. On Christmas Day, you can eat lobsters and oysters all you want. There is no stinginess at all. In contrast, the waiters at Hotel
I also made a reservation for the Xin Gao Japanese meal, so my expectations weren’t too high. I ordered an appetizer of rice, and what came out was a bowl of white rice! I ordered sashimi without wasabi. The waiter said sorry, there is no wasabi today. I will give you pickled ginger slices instead of mustard.
Activity:
It’s very convenient to go to Xcaret’s parks, with buses running every 20 minutes. The hotel offers free airport drop-off, but reservation is required one day in advance.
I took my extended family to Playa del Carmen for a fun week. I booked 4 separate 2 bedrooms / 2 bathrooms suites at Anah Suites but were given 3 suites at Anah Downtown and 1 suite at Anah La Playa across the street. They were overbooked and our concierge, Daniel Jimenez, tried to accommodate us by offering to move us to the La Quinta by Anah on 5th Avenue & 40th, but we realized that the current location was actually the best since it was close to everything. Daniel was really accommodating and the staffs were really nice! The suites were offered at a good price for the money, however, it is close to a busy street. I let the rest of my family stay at the suites at Anah Downtown and we stayed in the suite at La Playa across the street. Our room was clean but one of the toilet wasn't flushing in 1 bathroom and the shower barely worked in the other bathroom. This was annoying at first, but wasn't a big deal since we spent most of our time outdoors doing activities. Be warned that nearby streets are constantly busy (noise all day and all night) and for our trip, the other guests were coming home at 3:00AM in the morning and making a lot of noise. Playa del Carmen is very close to Xcaret, Xplor, Xel-ha, Tulum and a lot of cenotes that were really fun to swim in. We will definitely do this again soon.
YYOUFANGThe hotel does not have a breakfast. It is convenient to have supermarkets and restaurants in the surroundings. There is parking lot. It is close to the sea. It is convenient to swim with a pool. There are many specialties by the sea, and many small gift shops.
GGuest UserThe hotel is an older hotel. The location is great for access to the beach and walk around 5th Ave. The bartenders and the travel shop/scuba shop were great the hotel maintenance and front desk staff were not the best. We did have issues with our rooms and they were fixed eventually except the king room
that we booked was not available and we had to share a double bed. Iit’s an older hotel with musty smells and stuck drawers. The pool closed early on a Saturday night (8pm) but the mariachi/karaoke can play until 11pm and the noise will carry into the room. The kelp on the beach is filled with sand fleas and we came home with over 100 sand flea bites between the 5 of us. The buffet was ok but not worth $45 per day per person.
GGuest UserIt is located in the most central location in the Praya del Carmen area. The beach is close, the bus is close, and the supermarket is close. If you are planning to travel to this area.
There is no reason not to choose this hostel.
step. I like to read books quietly. This hotel is not suitable for people with insomnia.
The hotel is beautiful. The inner rooms are relatively quiet.
GGuest UserFour family couples rented 4 condos here in Feb 2023. We were there a week. Playa Del Carmen (PDC) is no longer a sleepy fishing village and Google says has 340,000 population. The touristy pedestrian 5th Avenue is flanked by a great music scene reminiscent of New Orleans - IMP. Lots of great live music everywhere, afternoon and evening. As with all tourist destinations it was not inexpensive. While you could find deals (25 peso tacos at The Best Tacos Ever on Mondays) - and local beer from 50 - 65 pesos, hamburgers were 250 pesos at the beach clubs, and we paid as much as 500 pesos for lunch portion of grilled mahi-mahi with a small portion of yam fries. This seemed to always include fresh corn chips, salsa and very often live bands, not mariachis, but 3 to 5 piece bands. This is a new condo hotel residence located at 42nd Street and 5th Avenue, which is 2km north of the ADO bus terminal, the ferry terminal and the centre of the tourist area all of which are on 5th Avenue. It is about 4 blocks to the clean and modern Chadraui Grocery store and 4 blocks to the beach. It is a very pretty building with marble floors, open air lobby with front desk and coffee shop. Great cappuccino. The front desk is manned during the day time. Carlos was friendly, spoke English fluently and was very helpful. The desk’s job was to call the owner if there was a problem with a suite. There is a security person at the building lobby entrance 24 hours. Fresh linens were on Wednesday. This is not a full service hotel. The condo units are owned by different people - meaning, to us, each unit has different kitchen supplies and maintenance, for example. The one bedroom units have two bathrooms, and are designed to be locked off to create 2 separate units. The square footage of what you are renting is listed on the website. Check this carefully to know what you are renting. We had a full ( both parts - Suite 205 and 205L) of a one bedroom suite with balcony. One part would be bedroom with king bed, TV and bath. The other part has kitchen, table height dining bar for 4, TV and a pull out couch and bathroom. The building opened November 2021 and with travel restrictions, I am guessing this season could be considered their first. Like all new buildings, it has construction glitches to be worked out. Hot water was intermittent, water pressure was highly variable and for 24 hours there was no water. The safe in 205L did not work. One of our group (305 and 305L) had next day service (24 hours +) on getting their safe open when it failed. The entrance key for the suite is kept in a lock box beside the entrance door. You will be given a code to access your key. The locks are fussy. We requested and received a key card for the second entrance door. The balcony doors slide back to create a full open air kitchen. The bedroom had blackout curtains. The kitchen had dishes and cutlery for 4. It had 2 non-stick fry pans and assorted non-stick pots and cooking implements. There was
MMendezIn general I had a great time, good location, different theme in rooms, the treatment of people at the reception is very good, the facilities need maintenance and a little investment, they look somewhat neglected. Breakfast is good but very late.