Guest User
February 14, 2025
This was our second stay, our first was over Christmas in 2021. This is a lovely hotel in an excellent location. We chose the all inclusive option. Reading reviews before we left about a sickness bug/food poisoning in the hotel we did consider cancelling our booking and moving to another hotel. However as this seemed to be mainly in November/December 2024, we decided to go ahead. Big mistake! Within 3 days of arriving, I was taken ill with severe diarrhoea which necessitated calling a doctor. This proved costly at €700, but I was unable to get out of bed and needed several injections before I felt better. I’m now making my first ever holiday insurance claim! I’m not sure what I had, but do know other guests were ill whilst we were there. My husband luckily was fine. Make sure you have Imodium etc available. We used the spa facilities during our stay and the massage was excellent and recommended. Our room overlooked the pool and was very quiet and clean. The staff work hard and are polite and attentive. The food is ok, but after 10 days became a bit repetitive and I was quite wary of what I ate after being unwell. We thought there should be more cleaning of tables during the meal services as people had been ill. All alcoholic drinks are very generous, although be aware there is a “top shelf” now of spirits not included in the all inclusive option! After my experience, we have decided we won’t return again and we will act on future reviews. Perhaps the management should investigate whether some deep cleaning is required after repetitive sickness over the last 4 months.