Hotels Near Five Below in Plano

Stayed here for 3 nights for my son's hockey tournament. It's a stay to play tournament, meaning our team hotel is assigned. We had a flight delay due to the Dallas storm/arctic chill, so we did not end up getting to the hotel til past midnight. The guy at the front desk seemed ill prepared to handle a large group of check-ins at that time of night since we had several families on the same flight from Vegas. The front desk clerk initially tried to say that my room was no longer available b/c we were checking in past midnight despite having room confirmation and prepayment. Then he tried to state that the suite I had rebooked and had confirmation was given away. It took about 15 minutes to get this resolved and I know other families who checked in after I did had the same issues. I also have gold elite status as a Marriott Convoy member and was told I could not get my complimentary daily water. Outside of the horrible check in experience, stay way ok. Close to the highway and one of the rinks we played at.

Although close to the highway, it is quiet. The swimming pool on the first floor is not bad. There is a treadmill. Breakfast is not bad. It would be better if bottled water is provided in the room. Note that most hotels do not have slippers to bring their own.

This hotel was really nice. Great decorations in the lobby and rooms, and I really liked the interesting room layout, with the bed's headboard up against the wall dividing the bedroom and bathroom, and the bed facing out toward the windows. It was definitely different than your standard hotel room! Everything felt modern and stylish. The bed was also really comfortable, the curtains kept the room sufficiently dark, and the shower had good water pressure. I liked that there was a little food pantry area in the lobby where you could buy snacks or cold breakfast (cereal/oatmeal), since the hotel's hot breakfast was not included in the rate. The bar and pool area also looked really nice, though we didn't take advantage of either. It was nice to not have to pay for parking, and we never had any issue with finding a space. The hotel is located right on the freeway so it's not like it is in a scenic location with anything you can walk to, but it is directly across the freeway from The Shops at Legacy, so it is a less than 5-minute drive to all kinds of shopping, restaurants, bars, etc. The only minor thing I could see being an issue for people is that there is no door between the bedroom and sink area (though the sink is behind the wall dividing the bedroom and bathroom) so if one person is up early and the other is still sleeping there could be some sound and light leakage into the bedroom. Also, there is a frosted glass partition separating the shower from the bedroom so that could also let in some light in an otherwise pitch-dark bedroom (you can't see through the glass, so no privacy issues). All in all, if we were to come back to Dallas I would stay here again. The price and location were right for what we needed.

I was highly impressed with this hotel & the staff. Texas Association of Mediators had their 2 day conference last week-end. The food was the best I've ever had at a conference! The staff was attentive, professional and friendly. One server welcomed me to her home & thanked me for choosing this hotel. Many of the staff have been employed for over 20 years! Everyone made us feel ”at home” and that our business was truly welcomed. I highly recommend this hotel. Plus, lots of shopping & eating within walking distance.

Third stay at the Renaissance Legacy West. Will return here when in the area. Great staff from top to bottom. Hotel was packed but they did not miss a beat. Enjoyed the upgraded room and the the rooftop pool vibe was cool, albeit packed. We had a blast. Close to everything Legacy West has to offer. Safe upscale and new feel. Clean and well staffed. Great check in, great valet, other hotels should learn from this one. Would absolutely recommend!

Jen, Heather and Richard was amazing. I’m on an extended business trip, away from my family and they made me feel so at home. Thanks so much! I had the salmon at Jen’s suggestion and it was delicious. I’ll definitely stay here again my next visit in a couple of weeks.

Good location, new hotel, coincides with the 100th anniversary, opposite the food street, good breakfast environment, good taste, slightly less staff, have to wait, I do not know why the next day is early, the first day does not contain

Although we've never been here before, unlocking the door to our studio suite was like coming home! As the door opened smoothly, we were greeted by soft music, a lamp on the desk glowing and a cool breeze which was heavenly after coming in from a stressful drive on a 90+-degree day! Everything was clean and shiny with not a speck of dust anywhere! The kitchenette was fully equipped with everything but food including a toaster. The granite countertops were spotless as was every inch of metal trim in the bathroom with not even one fingerprint to be found! The furnishings included a long sofa (hide-a-bed), rolling desk chair and expansive desk surface which was perfect for playing dominoes, a large tv which swiveled between living area and bedroom and a bed that was like sleeping on a cloud. (Room 106) The hotel staff called 10 minutes after we were in our room to make certain everything was to our expectation. I don't know how our 3 day stay could have been made better because every time we came back to the hotel, it felt like we had come home!

Overall good, the address of the hotel is also relatively safe, it is not convenient to enter and exit, on the highway, but the United States is big, it is necessary to have a car.

Stayed at this hotel for three days for a family get together, stayed in a 2 bedroom, 2 bath suite. They set-up was perfect for our party of four (two couples). We enjoyed having a shared living room area for socializing and conversation. All of the furniture was comfortable and clean. Everything in the room was in good was in good working order, very comfortable bed and linens, responsive A/C system. Room was cleaned each day (a rare thing in hotels today). Common areas were well maintained and comfortable. Breakfast was nice and well-stocked each morning. Hallways were well maintained, featuring photos of Texas-born celebrities (had fun trying to identify them all.). Staff was always helpful and polite when called upon for any matters. Location was convenient for all of the things we needed to do, a bit further from Downtown Dallas, which you would need a car to travel to downtown Dallas. Used outdoor pool twice, nice and refreshing, and well-maintained, along with the outdoor seating and recreation areas. I wouldn’t hesitate to stay here again when in the area; I enjoyed staying here.