Hampton Inn Indianapolis-Southwest/Plainfield

We stay there every time we fly into Indy. Excellent staff. Friendly and so comfortable.

We were allowed to check in early which was very helpful due to being able to store luggage prior to going to football game.

We had a great one night stay on our way to Missouri. It was pouring rain & we appreciated having a covered parking area in front to check in and to unload our luggage. We then moved our car to the regular lot when we were done. That lot is not covered. Helen was very nice at check in. Our room had a king bed, a safe, a large dorm fridge and a microwave. It was quiet at night too. The pool looked inviting but we didn't use it. In the morning, there was a nice breakfast buffet. After we were on the road for maybe 30 minutes, my husband remembered he left his jacket in the closet. I called the front desk and asked if they would check our room to see whether the jacket was there. It was. We then asked if they could hold it for a week so we could pick it up on our return trip. They quickly agreed and one week later we stopped by. The lady at the front desk remembered our phone call & located the jacket for us. Many, many thanks to the front desk and to housekeeping!!

Staff was welcoming and friendly. Room was tidy and clean. I would stay here again!

Hotel was nice but dated. Our toilet was dirty when we checked into our room and we found a bug crawling around. Staff was nice when you could find them, front desk was left unattended majority of the time.

Very nice and clean / spotless room! Would definitely stay here again .

The room was clean, most staff there was very friendly. I had made a reservation online accidentally messed up the date and they still levied the morning prior. Amazing service. Thank you Definitely will return

Check in was a mess. I had reserved and PAID FOR three rooms through *******. (two on one reservation, and one room on a second reservation). Upon arrival, only two reservred rooms were in their records. We had to pay for the thitd room that was already billed to my credit card.. (at a higher rate) Totally unacceptable.... I will call ******* tomorrow & request a refund for the third room.