Hotel Il Boschetto

A reservation was made for my mum and initially it was going okay, until she started hearing knocks on her room door, she went to the door several times but no one was there but the knocks kept on coming. She reached out to me and we were all worried now for her as she went alone. There was no one at the hotel, she called the hotel and I did too from my end, but no response. This was 23:00. At this point,she was freaking out and she had to call the Police. The Police came and confirmed that there was NO ONE in the whole hotel which was strange. No receptionist,nothing!!! My mum stayed awake all night and in the morning, the owner claimed that they live in the property and that my mum was talking loudly and that was why the next door guest knocked at her door. Now no one confronted her to tell her that she should keep it down if truly that claim was true. The owner didn’t tell her neither did the guest. When the Police came, my mum was the one who opened the door for the Police to gain entrance into the property. NO ONE came out to say she was talking loudly. How do you keep knocking and not show your face and then no single person was in the whole hotel except my mum? Confirmed by the POLICE! Extremely bad experience that left my whole family on edge and my mum traumatized.