The Grove at Pismo Beach

Clearly pictures do not show everything. We stayed in the 2 „queen“ room way way in the back. The room greeted us with a humid musty smell from the dirty carpet. The comforter had a large coffee stain and the room was quite small. At check in we received a complimentary snack voucher but the door to it was closed before 9:30am. We anticipated to stay three nights but one was enough.

Where to start? We arrived at Pismo Beach fairly late on May 18. We were a bit shocked that there was no office, then saw the sign saying the office was moved to 102. We went down there and had a number of problems from the start. In addition to the few problems we had during check-in, we were also informed that there was no Bellman, nor was there a luggage cart. I understand that it’s common place to not have a Bellman, in fact, I don’t think we ever have had one. In all the time we stayed in Pizmo, but to not even have a luggage cart? We decided to just go with it, we wanted a nice weekend. The young man gave us a room fairly close to the parking lot - and with me being gimpy last weekend, it was appreciated. When we opened the door I was truly astonished. The very first thing we noticed was that there were no lamps. There was also one nightstand missing. I picked up the phone to call the front desk, but the phone didn’t work, in fact, the phone did not work the entire duration of our stay. I went back down to room 102 to ask about the missing items from the room. He informed me that nothing was missing, that they don’t put lamps in their rooms. That the rooms are just lighted from a bright overhead light in the ceiling. I told him that he couldn’t be serious, who would have a hotel without lamps and he had no answer for me. He also couldn’t tell me why there wasn’t a night stand on the right side of the bed. So, off to Walmart we went. The only lamps we could find that they had available right there were $35 apiece. so I get back to the room plug in the lamps and that makes things better. Then we tried to set up the coffee pot for the morning and it was broken. Given our experience up to that point, we just decided to go back to Walmart and buy a coffee maker . We were determined to enjoy my husband’s birthday weekend, so after our additions, the room was acceptable. But it is definitely not the room that is represented in the listing photos.. I feel like we were on the wrong end of a bait and switch.