892M+5R7, Pinnawala, Sabaragamuwa Province 71100, Sri Lanka
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Located in Pinnawala, Hotel Elephant Bay is within a 15-minute drive of Pinnawala Zoo and Wewaladeniya King's Temple. This family-friendly hotel is 8 mi (13 km) from Uthuwankanda Church and 8.3 mi (13.4 km) from New Paradise Spice & Herbal Garden.Show More
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Last booked 16 hrs ago
Highlights
Airport drop-off available
Delicious breakfast
Ideal location
Free parking
Lots to do
Amenities
Outdoor swimming pool
Massage room
Public parkingFree
Priority airport pick-up
24-hour front desk
Luggage storage
Bar
Restaurant
All Amenities
Property Description
Located in Pinnawala, Hotel Elephant Bay is within a 15-minute drive of Pinnawala Zoo and Wewaladeniya King's Temple. This family-friendly hotel is 8 mi (13 km) from Uthuwankanda Church and 8.3 mi (13.4 km) from New Paradise Spice & Herbal Garden.
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3.7/5
Near elephant orphanage. Many choices for the breakfast.
All 66 Reviews
Surroundings
Airport: Katugastota Airport
(44.1 km)
Train: Polgahawela Railway Station
(21.3 km)
Train: Kadugannawa
(24.9 km)
Landmarks: Elephants Bathing Place
(<100m)
Landmarks: Elephant Bathing Site
(<100m)
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Rooms
Guest Reviews
Services & Amenities
Policies
3
Superior Double Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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7
Superior Single Room
1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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3
Superior Triple Room
1 Double bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
Room Details
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Superior Double Room
1 Single bed
Has window
Air conditioning
Toothbrushes
Private toilet
Conditioner
Room Details
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1
King Room with River View
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
Room Details
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1
Deluxe Triple Room with River View
1 Double bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
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Deluxe Quadruple Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Toothbrushes
Private toilet
Conditioner
Room Details
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7
Family Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Toothbrushes
Private toilet
Room Details
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1
Triple Room with Lake View
1 Double bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Bathtub
Toothbrushes
Private toilet
Room Details
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Triple Room with Balcony
1 Double bed and 1 Single bed
Has window
Non-smoking
Air conditioning
Toothbrushes
Private toilet
Conditioner
Room Details
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5
Deluxe Room with View
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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1
King Room with Balcony
1 Queen bed
Has window
Non-smoking
Air conditioning
Toothbrushes
Private toilet
Conditioner
Room Details
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Guest Reviews
3.7/5
66 reviews
Verified Reviews
Cleanliness3.5
Amenities3.6
Location4
Service3.8
Average for similar properties in Pinnawala
Most Mentioned
AI Summary
The hotel provides excellent facilities, friendly staff, and early check-in. It is conveniently located near the river, offering beautiful views. Guests appreciate the spacious, clean rooms and comfortable beds.
Avp21
February 7, 2025
Checked in around 10pm and the room was full of bugs. Front desk seemed unconcerned although offered to clean it but room was infested. No cleaning would have done a good job to control them. Left without staying. Booked another hotel instead not worth the hassle.
Guest User
January 31, 2025
Hotel is getting old, but the view makes up for everything!
Original TextTranslation provided by Google
YuriyK
January 15, 2025
The hotel is ideally located for watching elephants being walked in the river, but the breakfasts were disappointing, could have been better. Price/quality is 5
Original TextTranslation provided by Google
ЭльвираМ
December 27, 2024
The hotel is not bad, there are a number of minuses: dirty and dusty curtains, a constantly leaking refrigerator, smudged glass and slightly battered furniture. The pool is clean and open 24 hours, this is a huge plus. You can have a buffet dinner right in the hotel, for 2500 per person.
Original TextTranslation provided by Google
Guest User
December 27, 2024
Near elephant orphanage. Many choices for the breakfast.
Kella Visuals
December 11, 2024
We loved our stay!.We got the spacious room with the balcony that faces the river and also the pool area. Early morning we could see the elephants. The hotel staff was always ready to help us, and overall, the service and attention to guests was spot on. In the morning, the elephant rangers called us down from our balcony to the river and we had an up-close elephant encounter. The pool was clean and our pool photos came out stunning with the nature backdrop and elephants. This hotel in my opinion, is the best in the area. Their food pricing is also affordable. The morning shift (lady) assistant manager and the gentleman in the souvenir shop around dinner time (9-10 Dec evening shift) were the stars of the team during our stay. Some areas that need improvement include the buffet as several times, guests stood for a long time while waiting for food/fruits to be replenished. The tea and coffee were almost cold on our first night buffet even after waiting for 20 minutes. The power outlet in room 203 must be fixed it burst into sparks and dense smoke before we rushed to switch off the electric jug. The hotel looked SOOO MUCH better in person than on the pictures. We almost didn't book because the photos didn't look as appealing as the hotel actually does. I think the hotel would get even more guests if their pictures were done professionally. Also, for each room, showing pictures of how each room type's balcony view looks will help people more because we struggled to differentiate what garden view vs lake view vs river view was when we were booking.
Natalia
November 20, 2024
Very pleasant stay.
Дмитрий 27
November 19, 2024
Great location
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Massage room
Public parking
Free
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Priority airport drop-off
Additional charge
Car rentals
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Playground
Wi-Fi in public areas
Free
Outdoor swimming pool
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Priority airport pick-up
Additional charge
Car rentals
Shuttle service
Additional charge
Priority airport drop-off
Additional charge
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
VIP check-in service
24-hour front desk
Express check-in and check-out
Lockers available
Languages Spoken
Hindi
Food & Drink
Bar
Convenience store/kiosk
Health & Wellness
Massage room
Foot bath
Public Areas
BBQ
Additional charge
ATM
Smoking area
Picnic area
Garden
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Facilities for Children
Playground
Children's meals available
Business Services
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Multi-function room
Accessibility
Accessible rooms available
Assistive listening devices
Braille signs
Stair-free main entrance
Safety & Security
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 14:30
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Frequently Asked Questions
What are the check-in and check-out times at Hotel Elephant Bay?
Check-in at Hotel Elephant Bay is 16:00, and the check-out time is until 14:30.
Is there a pool at Hotel Elephant Bay?
Yes, Hotel Elephant Bay has a pool.
Is Hotel Elephant Bay pet friendly?
No, pets are not allowed at Hotel Elephant Bay.
Does Hotel Elephant Bay serve breakfast?
Yes, Hotel Elephant Bay serves highly-rated breakfast.
Breakfast option(s): Chinese, American, Asian, Halal, Italian, Vegetarian.
How much does it cost to stay at Hotel Elephant Bay?
Prices at Hotel Elephant Bay are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
How to get from the closest airport to Hotel Elephant Bay?
The closest airport is Katugastota Airport, and it is about 1 hour 30 mins from hotel by car (44.1 km).
What is Hotel Elephant Bay cancellation policy ?
Typically, cancellations of Hotel Elephant Bay can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.