Top rated hotels in Pine Bluff

Days Inn & Suites by Wyndham Pine Bluff
2.9/595 Reviews
I was charged twice, the owner argued with me when I told him that I already paid. I arrived during the snow storm at night... with my disabled Son. The owner wouldn't allow us to check in without a cash deposit. I had to find a bank to withdraw cash for the deposit. When we got into the room it was an overwhelming smell of *********. I addressed that with the guy at the front desk whom is the owner. He basically said that in Pine Bluff all the hotels smell like *********. The toilet was stopped up, I called the front desk... the owner said that he left a plunger outside of the laundry room for me to get and plunger it myself. The next day the toilet was stopped up again and the plunger didn't help. I called the front desk again and the owner came with a tool to unstop it. The last day of our stay I realized that the sheets were dirty from a previous guess, when I found a false eyelash at the end of the bed under the blanket. We also found a ball of hair on the floor. When I checked out I asked for proof of my refund for the double bill. And, I asked for my cash refund back ... I was yelled at and told that I had to wait for someone to check the room out... before I could get my refund back. This was a traumatic experience. I couldn't go anywhere else in a snow storm... because, I was double billed... therefore I didn't have enough money to look for another hotel or risk loosing the money I had already spent in this crack, roach infested and filthy hotel. I also called Wyndham the same night and tried to get a refund, so we could leave. I was told that all they could do was take my complaint!

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