Hotel Albatros

Great hotel with an amazing view. My room was the best place to watch sunset. The stuff is very friendly and accommodating and the breakfast had so many options . I would definitely come back and recommend this hotel.

The worst hotel I have ever been in my life . The front desk lady is very rude no form of customer service, poop stains in toilets, my nephew got stuck in bathroom for over 30 minutes, infestation of ants in room. Dirty sheets found someone's used bandaids wrapped up in the so called blanket on bed, hair all over sheets. Male that works the front desk in the evening is very unhinged and intense I requested a cab he said he would let me know I called another one that was cheaper the male started screaming at me and my family I felt threatened by him. NEVER AGAIN !!!!!!!!!!!!!! I had to take out extensions due to ants being in my hair ants bit me up literally have hives all over me

This was the most disgusting and dirtiest hotel I’ve ever stayed at. The sheets were not changed. The bed cover was soiled. The floor had crumbs the plastic shower stall had soap scum all over it. There was hair on the toilet when I got there. The showerhead kept falling off the bar And the water didn’t go down. I had to fight to close the door of the shower because the floor was getting soaked. The towels were dirty, dingy, and crunchy. This is the absolute worst place ever stayed. I sat on the dresser because the bed was disgusting. They said they gave me a sea view room the only thing I did see was the pool . Save your money and go to another hotel in Sorrento. It was way too far to walk to the train, and the streets were deserted. I was emotionally getting depressed, staying at hotel. I literally had to book another hotel in Sorrento and take the loss because I booked for four days. Both the hotel and jet line vacations awful in trying to resolve any problem of this disgusting hotel.

We looked at reviews after booking this hotel and were nervous we had made a massive mistake. Upon arrival we were greeted by a lovely Italian lady at the desk who also decided to change our rooms so we would be over looking the pool instead of the street just because they had the rooms available, the rooms were lovely and clean lots of large towels, extra pillows in the wardrobe so we had two each instead of just one, Wi-Fi in reception which also worked in our rooms, the pool was open and was lovely and refreshing, a little dangerous for children as there is about a foot drop from the pool edge to the water level, the pool floor was also slippery and a massive steep drop to the deep end which was very deep so just be sure to have floating aids, we didn’t get to have dinner but we did have breakfast which was lovely and there was lots of options to choose from, all the staff were lovely, kind and couldn’t do enough for us, the morning we left we had to be ready before breakfast started but they let us have coffee’s and the chef even brought us a plate of pastries whilst we waited for our transport, I probably wouldn’t stay here for a two week holiday but if your traveling through the area or staying for a few days like we were then it is perfect, i honestly do wish we could of stayed more than a few days. I don’t know if maybe they have just made huge improvements after negative reviews but we couldn’t believe it was the same hotel in the reviews, it was a lovely place :)