Guest User
September 19, 2024
When making a hotel reservation, I carefully requested a cancellation right after making a reservation for one day because the flight changed, but it was not possible, and it took 2-3 days for a response, and it was not possible to cancel the breakfast since it was a package that included breakfast, or to replace the breakfast with dinner, and it was not possible at all. I thought the service would be good because the price was expensive, but I only stayed for one day out of two and just threw the other away. When making a reservation, be careful, and cancellation is absolutely not allowed, and when I inquired about a change, they responded 1 hour later, and then 4 hours later, one day later, and 2 days later, and in conclusion, I checked out and did not receive a response, and it was the same.
It is inconvenient because it is not possible to change or modify the reservation at all.
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