Guest User
October 18, 2024
The hotel environment is beautiful, the breakfast is rich and delicious, the general staff are entertained with a smile, the beach is beautiful, the water is clear and the sand is fine, unfortunately the first day it was found that the bathroom shower did not have hot water, the front desk reacted but did not follow up, stay three On the third night, we discovered that there was a 20A switch outside the bathroom door to control the hot water switch, but this switch was not turned on at the time of check-in, and the front desk clerk did not tell us, which left us with cold water for two days , and another point is that the call car from the Villa back to the hotel lobby often takes about ten minutes, because usually each car has to pick up other Villa guests, whenever there is the next stop guests late, we in the car Wait a few more minutes, due to the hotel area is too large, guests are not suitable to migrate back to their own Villa.Hope the hotel can pick up independently when picking up guests.Avoid the guests in the car spending unnecessary time to wait for another batch of late arrivals of guests, in addition to the hotel as a spa is also very comfortable, can try, to the surrounding Pearl Park, zoo, Phu Quoc World is also very convenient and have a shuttle, here is also a good option for vacation.
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