Top rated hotels in Phoenix

Homewood Suites by Hilton Phoenix Airport South
4.4/551 Reviews
South Mountain
I've always loved this hotel for its whirlpool suites with tvs above them. You cannot relax any better than that. The presidential is my favorite as it's a bit bigger has a bigger table fireplace and huge deck overlooking the pool. It wasn't available when I booked so I settled for one of the others which are also very nice. Then it became available so I got it for one night and called the hotel but even though it showed available online I was told it wasn't and couldn't upgrade. So I booked it online. Now I had 2 rooms when I only needed one and didn't want to change rooms. I figured I would talk to them when I got there. Elise was amazing and was able to keep me in that room without making me pay for the other room that was past cancelation time. She was awesome. My digital key was ready by 10a the next day but my son and I stopped at the desk to have our physical keys re keyed. The manager on duty I'm sorry I did not get his name but he was amazing as well. Even remembered our room number when we came back and bought drinks at the suite shop. The pool is nice and clean but did not have towels left when we went down at 7p but I called the front desk and they arrived in minutes. Everyone working there I encountered did a wonderful job above and beyond which keeps me coming back.
Homewood Suites Phoenix-Metro Center
3.9/5103 Reviews
North Mountain
Front desk pleasant and helpful. Room faced interstate. Very noisy. Room was hot, AC running but no cool air coming out. It was frozen up. Maintenance repaired but froze up again late that night we managed to get it running again but then quit again by morning. Room was 80F. On switch to turn on ice maker. New one installed but never worked. Refrigerator barely cool definitely not as cold as food should have been. Ceiling fan in BR shook & ticked like a clock constantly & kitchen faucet handle so loose it wouldn't stay at a constant flow & wouldn't shut off without a lot of maneuvering. Clock was missing but replaced.
Homewood Suites by Hilton Phoenix North-Happy Valley
4.5/558 Reviews
Deer Valley
Very good price, actually lived in the suite. It can be said that it is very cost-effective. There is a 24-hour Wal-Mart within five minutes walking distance to ross at 11pm. Parking is available around the door. The only regret is that the breakfast is a bit simple, milk yogurt bread, these simple meals that do not meet the Chinese people's eating habits.

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