Belair Beach Hotel

The worst experience no air conditioning smell in the room for 2 weeks no one a definitely answers and they keep putting in there I believe this is not acceptable I’m an owner and a very high maintenance the system is over 60 years old since it open

First off, this is a time share hotel. This is something important to note. The hotel itself is in a fantastic location on Little Bay. You get a view of Saba in the distance from your balcony and the snorkeling off the beach along the wall by Divi is incredible. So the location is a true 5 star location. The people there were all very laid back and friendly. Housekeeping comes daily to change towels. The front desk folks are happy to answer any questions. The beach attendant will provide chairs and umbrellas for you (badly needed with as hot as it was in May). Parking lot security is friendly as you come and go. They even take care of the stray cats and dogs (only a few on the property). Service is also five stars. Gingerbread cafe is on the property and is factored in to this review. Where the rating goes downhill is the room itself. I read the “older, needs updates” reviews and thought it might just be tacky, dated decorations. However, the fact that the A/C didn’t work right the entire time we were there (and we still paid full price) is frustrating. The staff were apologetic and thanked us for understanding as they were doing their best to find someone to fix “the chiller”, but we had to crank the A/C to high just to get it down to 76. There’s other things that didn’t work. Hot water was hit or miss. Sometimes it worked great. Other times, you got nothing. Toilets ran all night (luckily couldn’t hear since the A/C had to be on full blast just to get to 76). Beds were not comfortable at all. The room has potential though if things just worked. It’s a two bedroom two bathroom condo with a decently stocked kitchen (fridge, coffee maker, toaster oven, microwave, range). It’s nice and convenient to stock up on groceries from Carrefour and have a few meals or snacks in the room. The room is kept very clean by the staff. The second bedroom is tiny but it’s just for sleeping so who cares…you are there for the beach. Plus the balcony overlooks the ocean. Fix the A/C and hot water, this is easily a 5 star stay. But a full week of blasting the A/C puts this at 3 stars only.

The view is beautiful. The location is perfect. The air conditioning did not work the entire week. One of the bathrooms smelled. The food in the restaurant was very good, but the service there was not managed well.

Long story short…we were credited for 2 nights and given a $50 GC to onsite restaurant. The beach is beautiful but the condo not so much. I usually don’t write reviews but had to in this case. We changed rooms 3x. 1st terrible musty smell and a/c didn’t work. Room 2 a/c didn’t work correctly, mold on bed skirt, black mold on dish rack. Room 3 a/c still didn’t work cycling every 15 minutes (making impossible to sleep) not going below 74 degrees. As far as decor, it has not been remodeled. Bathroom/kitchen basically the same as 15 years ago. Furniture is stained. Bedrooms very dark. The small bedroom has an oversized twin-size bed. We used it for our luggage. I guess good for small children but definitely not for 2 adults. One day housekeeping left the sliding door unlocked as we were in town. We were entitled to a continental breakfast which was limited and almost everyday they were out of something. But like I said the beach was beautiful!

This is a very nice resort. Nice staff, great on-site restaurant. Able to rent car from this location. Private beach with assigned chairs. Certainly, a family friendly resort. We enjoyed our stay. The on -site market is run by a very nice woman and they seem to have everything you need or forgot

As others note, the rooms are "dated" but you cannot beat the size, convenience, the staff and especially the view. If you're looking for a modern fancy resort, look elsewhere. Leave the beauty of Little Bay to those that appreciate the excellent staff, great food, and the best view on the island.