Hotels Near Oak Lane Library in Philadelphia

I understand that the property had been renovated. The room looked okay, I found dried crusty blood stains on the bedsheets. The room walls are thin, needless to say everyone screaming at each other in the room next door (probably high on **** and alcohol) at 1 am in the morning is my nightly entertainment? Only 2 sets of towels and this new eco-friendly policy means you don't get any new towels unless you ask and then nobody shows up. The toilet paper holder in the bathroom was broken, I had to flush the toilet a couple of times for it to work. The shower is nice and spacious. The cleaning crew must have been understaffed, because there was mold in between the shower tiles. There is no functioning ventilation in the bathroom. The air conditioning, when and if it works, is super loud. Upon arrival it was set to 72, I tried changing it to 68, but it jumped back to 72. TV was working, unlike the remote, some keys were just dead. The room smelled musty. No microwave, the fridge was not cooling either. I thought maybe the ice machine on the 5th floor could cool my water down a little. Come to find out that the ice machine wasn't working and from the looks of it, it never has! Also, the ice machine room looks like World War 2 has left its mark. The ceiling is about to fall down and it's dirty. The hallway has nice carpet but again, the cleaning crew might not be fully staffed and dirty fries were left all over the hallway (5th floor). I see that the hotel has a non-smoking policy. This may apparently only apply to cigarettes. Floor 5 and 12 reek of ********* so badly, it creeps into the rooms and makes a good night sleep close to impossible. It's not a whiff you get from someone who has recently smoked walking by, it comes from the rooms. It is utterly disgusting and Hilton should be ashamed. The staff at the front desk is jaded and rude, I'd be too if I had to deal with what's coming through that hotel. Breakfast doesn't open until 7am which didn't work for us because we came for a business trip and had to leave the hotel by 7am. Also, breakfast is not included in the $700 for 2 nights. Instead you choose from 3 or 4 overpriced omelets from a menu. $40 for 2 mini omelets and a cup of coffee. It didn't taste too bad but that price is not justified. Also, the breakfast room is way too dark. I could barely see the food in front of me. Parking is an insult to be honest. Philly is not a safe city and for $700 for 2 nights I would have expected parking at the hotel or at least covered parking that is being monitored at no extra charge. Instead, you can drive 1500 yards down the road to an open parking lot that will cost you $13 a night ($15 if you use a valet). It is not monitored, no security and any random person can walk in there and wreak havoc. Shameful. Overall, not a Hilton experience, for the price I paid I would have expected service which I didn't get. Never again and I am hoping other Hilton properties aren't so shameful.

The location of the hotel is great, very close to the city hall and within walking distance to most attractions. It's close to the subway station and the city center of Philadelphia is beautiful and clean. It was raining heavily when we arrived at the hotel and we couldn't see the scenery outside the window. But the arranged room is quite nice and quiet. The bath water is also very large.

The hotel is exactly what you would expect - a Hampton Inn in the middle of a large city. Parts of the neighborhood around it are not that great but it is almost adjacent to the convention center and I always felt safe. The hotel staff/security are very visible at all times. What makes this an excellent rating for me is the staff. The staff at this hotel are TOP NOTCH! Every single employee was kind, caring, and engaging. A shout out to Kevin who helped me get receipts together for submitting for business expenses. They even mailed a sweater to me that I left behind. Just can't say enough about the wonderful customer service at this hotel.

首先，地理位置優越，處於市中心，在12街，費城市政廳附近，從機場乘坐火車🚆到JEFFERSON站下，走幾步路就到了，酒店對面就是一個百年老市場，各國美食都有，很熱鬧，酒店房間大（家庭房），鍋碗瓢盆/餐具/微波爐/吐司爐/咖啡機/冰箱/洗碗機等等一應俱全，但酒店包含自助早餐，所以這些炊具也沒用上。。。 中國城在9街，步行即可到達，餐飲比較地道。。。 但費城大多數商場19點即關門了，天黑前要回到酒店哦，儘量不要在外逗留！！

Facilities: The facilities are good, but some needs such as refrigerators and microwave ovens need to be called separately, but the hotel will respond in a timely manner. Hygiene: Hygiene is very good, clean and tidy! Environment: The geographical location is extremely superior, and it is very convenient to do everything. Ordering Chinese food takeaway is very close to Chinatown, and the food is always hot when it is delivered.

Excellent location. Very easy to walk anywhere. A bit of a small room but good for 1 or 2 people. Room is not sound proof at all, heard next door chit chatting late at night.

One of the bedsheets is very dirty, full of black stuff and hairs, obviously not cleaned or changed after the previous guest. Good thing is there are fridge and microwave in the room. Lobby is at second level.

The sound insulation was bad, can heard the water pipe, the people in the hallway, and the outside cars. If you are a quite sleeper, don't choice here. Overall the value of the cost is okay. The parking charge is not that reasonable.

The hotel decoration and environment are good. The room is very spacious and the bed is clean. In addition, the food provided in the restaurant is also very delicious. The overall stay experience is relatively good. recommend. 🌹

Facilities: Airport shuttle has a flight from the hotel to the airport in half an hour, very convenient, the driver is very warm. Hygienic: Some curtains are not very clean, the toilet will have a taste of decoration, but overall it is satisfactory. Service: There are effervescent films at the front desk, the best in the whole venue! Environment: The room is much larger than I thought, with a small refrigerator.