With a stay at Phi Phi Natural Resort in Ko Phi Phi, you'll be 0.1 mi (0.1 km) from Laem Tong Beach and 1.5 mi (2.4 km) from Loh Bagao Beach. This beach resort is 1.5 mi (2.5 km) from Nui Beach and 1.7 mi (2.7 km) from Loh Dalam Bay.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this resort include complimentary wireless Internet access, gift shops/newsstands, and tour/ticket assistance.
Satisfy your appetite at Leamtong Restaurant, one of the resort's 3 restaurants. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services.
Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Experience further in our gigantic botanic garden on the vast land. A dive center, restaurants and tour services are available on-site. It is also super convenience to arrive at the resort by the ferry and speedboat with "Andaman Wave Master". You can find a direct boat from Phuket Rassada Pier or Krabi Klong Jilad Pier, or connect with their boat service if you are coming from other destinations.
GGuest User2023.05.12
We are a couple in our 40s from Scotland. This hotel deserves more than 3 stars. The staff are so helpful and we got an upgrade to a superior hut as it was my 40th birthday. This is a very peaceful secluded area of phi phi island and good to enjoy the slower life. The food was delicious. There are only a few bars and restaurants in walking distance and these all stop serving at 10pm. The air conditioning is also not the best in the room as with them being huts it’s like a sauna when you first walk in. Please pack plenty of mosquito repellent as I had so many bites when I stayed here. We came over in the ferry and left our luggage back in our Phuket hotel, I would highly recommend bringing a small bag only here as it’s all boat transport. Apart from the small negatives I would not hesitate in returning to this tranquil hotel. Take a boat trip round the rest of the island. Bring Bahts too as there is no atm in this part. Simply stunning location
With a stay at Phi Phi Holiday Resort in Ko Phi Phi, you'll be 5.7 mi (9.1 km) from Maya Bay and 5.7 mi (9.1 km) from Pileh Lagoon. This beach resort is 5.8 mi (9.3 km) from Long Beach and 7 mi (11.2 km) from Ko Phi Phi Viewpoint.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops.
Enjoy international cuisine at Tai Rom Prao, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include limo/town car service, a computer station, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Stay in one of 162 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
GGuest User2023.05.10
You can’t find a more spectacular location to stay. Our bungalow was number 505 and was on the beach front literally a stones throw to the water edge. The sand is white and water clear just as you see in the photos. Things to bear in mind. Cleanliness was not as good as expected. Under and around our bungalow there were things left behind by previous guests a lot of rubbish, slippers, towels which had been forgotten. The bathroom and shower was outdated and felt old and we didn’t dare use the outside shower as that whole area looked dirty and stained from the wildlife. I had to ask the cleaner one day for a cloth to clean the table outside on the balcony as it was stained from beverages used by guests before us. The breakfast area really was quite gross. I didn’t feel like i was eating in a clean atmosphere. Really basic things like the table cloth on the breakfast bar were stained and tatty. The bar being quite open to the outside had stains from the fauna which seemed to flow in and out at their leisure. Staff were attentive however you never saw anyone cleaning when they weren’t doing anything. Its a pity as it would make the atmosphere much more pleasant. We did encounter some problems with the verandah door not opening and it was resolved immediately. The hotel took full charge of collecting us from our previous hotel in phuket taking us to the ferry port and the boat trip to the island for 1500 baht per person also the trip from the resort by boat to the next hotel in Krabi also for 1700 baht per person. This service is a real benefit because otherwise you have to take several boats and taxis and avoid all the hassle! Also another thing which was fabulous and my highlight of my entire trip to Thailand was the private long boat tour to ko phi phi leh. Not for the visit to Maya beach (however it was included) but for the swimming in the lagoon and snorkeling experience. That was worth every baht! You pay for the boat up to 4 ppl and its 2080 baht for 4 hours. Highly recommended!
With a stay at SAii Phi Phi Island Village in Ko Phi Phi, you'll be 1.2 mi (1.9 km) from Laem Tong Beach and 4.2 mi (6.7 km) from Maya Bay. This 5-star resort is 4.3 mi (6.9 km) from Long Beach and 5.5 mi (8.8 km) from Ko Phi Phi Viewpoint.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a waterslide, and an outdoor tennis court. This resort also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Api Restaurant & Bar, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a ferry terminal shuttle.
Make yourself at home in one of the 201 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
MMiriamK2024.05.13
Nice bungalows with all comforts, nice white beach to relax on with bar for food and drinks, they can organise boat trips and excursions for you at a decent price. Unfortunately I feel like all the famous beaches around which you are supposed to go see are packed with tourists and full of plastic, I think they should take care of the beaches where they send their clients to, our boat trip was nice but we cut it short at one point cause the beaches were too crowded or dirty. We personally picked up 2 full big plastic bags of rubbish while the boat crew set around smoking. Also the lunch boxes were not great. The Ruan Thai restaurant was very nice, book a day in advance though cause it fills up quickly. The spa also is great, very good massages and nice environment. Cute village nearby to walk to for drinks, dinner, cheaper massages and mini markets. All in all nice resort but not an unforgettable experience.
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When you stay at Phi Phi Island Cabana Hotel in Ko Phi Phi, you'll be on the beach, within a 15-minute walk of Tonsai Pier and Loh Dalam Bay. This beach hotel is 1.4 mi (2.3 km) from Maya Bay and 18.1 mi (29.2 km) from Maya Beach.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Thai cuisine at Maya Restaurant, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 3 meeting rooms available for events.
Make yourself at home in one of the 154 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
GGuest User2023.03.19
We were greeted warmly at the reception & got a beautiful pool facing Room with the backdrop of the Sea. The pier is barely 5mins walk and the Hotel had sent a cart with the man holding our placard. The Room was spacious for 3 Pax & was totally comfortable. The location of this Hotel is prime and the food joints & market streets are all walking distance. The breakfast spread is good enough to start your day with… Relax in the pool or just across the pier to take a private tour in the Long Tail Boats. This a must do if you are staying in this Island. You will be surprised to watch the fire shows, music & dance at the beach Parties. This Island has some lovely restaurants with delicious local cuisine and a wide spread platter for Sea Food lovers. Chill with the “Chang Beer” and interesting Cocktails. We stayed for 3 nights and had a memorable time….Our room commanded a picturesque view!! We will definitely be back here. Only improvement required to be done by the Hotel Management is to renovate the bathrooms & fittings as these are dated.
When you stay at Chaokoh Phi Phi Hotel & Resort in Ko Phi Phi, you'll be on the beach, within a 5-minute walk of Tonsai Pier and Ton Sai Bay. This beach hotel is 1.3 mi (2.1 km) from Maya Bay and 18.1 mi (29.2 km) from Maya Beach.
Don't miss out on recreational opportunities including an attached winery and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the beach bar. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Make yourself at home in one of the 83 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
GGuest User2023.04.08
The team were generally pretty good, there when you needed them but also out of your way when you were relaxing. We had the Deluxe suite Seaview and the room itself was great, clean and ready to go. Balcony view was nothing short of spectacular. The bathroom whilst useful had one of the worst patch jobs I have seen, not a tradie but I could have done a better patch of the bath. The other item on walking into the room was the sheer volume of rules which also backed up at the pool. Can only assume they have had some trouble with guests in the past but have noticed on Phi Phi everywhere likes lots of rules. The beach restaurant was immaculate and nothing like a meal on the sand with a view second to none. Short walk to all the activities on the island and have to recommend the massage on site.
When you a stay at Phi Phi Nice Beach Hotel Hip in Ko Phi Phi, you'll be on the beach, just steps from Ton Sai Bay and Ton Sai Beach. This beach hotel is 1.4 mi (2.3 km) from Maya Bay and 18.1 mi (29.2 km) from Maya Beach.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. Additional features at this hotel include complimentary wireless internet access,
Conveniences include phones, as well as safes and desks.
When you stay at Bay View Resort and Premier Resort in Ko Phi Phi, you'll be near the bay, within a 15-minute walk of Tonsai Pier and Ton Sai Bay. This beach resort is 0.9 mi (1.4 km) from Maya Bay and 18.1 mi (29.2 km) from Maya Beach.
Take advantage of recreation opportunities such as a private beach or take in the view from a terrace and a garden. Additional features at this resort include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Enjoy seafood at Kinnaree, a beachfront restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the beach bar. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A cruise ship terminal shuttle is provided at no charge.
Make yourself at home in one of the 160 individually furnished guestrooms, featuring refrigerators and minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
GGuest User2023.02.27
We stayed here for 4 nights. The hotel staff were all amazing and very helpful. They collected us from the pier with our bags and carried them directly to the room, and the same leaving the island. The hotel is all individual tree top cabins. This can be a hike/long walk up a hill to the room depending on which one you stay in. The hotel is located on the beach with a private beach which is lovely. You can walk across the beach for 3 minutes to the main path around Phi Phi. 5 minute walk from the hotel to restaurants/shops. Taking 15 minutes to walk to the pier. Or you can get a tail boat taxi directly from the hotel beach to take you around the island or day trips. The hotel’s breakfast was 5/10. The average buffet style breakfast. The pool bar doesn’t exist when we were there and doesn’t look like it has been open in a long time. The rooms were cleaned everyday. I would not recommend the hotel for young children or people with reduced mobility.
When you a stay at Phi Phi Cliff Beach Resort in Ko Phi Phi, you'll be on the beach, just steps from Ton Sai Beach and Ton Sai Bay. This beach hotel is 0.1 mi (0.1 km) from Tonsai Pier and 1.5 mi (2.4 km) from Maya Bay.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance.
At Phi Phi Cliff Beach Resort, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is available for a surcharge.
Make yourself at home in one of the 54 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and minibars.
DDavid Mosher2024.01.05
We had a wonderful stay at this well maintained hotel. The pool was amazing and close to the beach. Staff were very friendly and it had a standard hotel breakfast. Booking of activities were possible form the front desk. The location was great for watching the sunrise. One downside was the day tours that drop hundreds of people right next to this hotel’s beach. We just moved to the amazing infinity pool for peace and quiet. Something to consider if you are looking for a quiet beach all day.
When you stay at Paradise Resort PHI PHI in Ko Phi Phi, you'll be on the beach, within a 5-minute walk of Maya Bay and Long Beach. This beach hotel is 1.3 mi (2.1 km) from Tonsai Pier and 0.1 mi (0.1 km) from Laem Tong Beach.
Pamper yourself with onsite massages or enjoy recreation amenities such as a private beach. This hotel also features complimentary wireless internet access, shopping on site, and tour/ticket assistance.
You can enjoy a meal at the restaurant serving the guests of Paradise Resort PHI PHI, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
Make yourself at home in one of the 30 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
RRoam034297045862023.11.28
Not happy with the experience at all. First, when we arrived on the main island, we were told to wait an hour until the long tail could take us. The guide told us he would watch our luggage, but when we came back, no one was watching it. We were then told that the tide was too low for our complementary long tail, so we needed to pay THB 200 to ride a public one. We got to the resort and checked in. The workers at the front desk were not friendly. We were brought to our bungalow in the far back corner. These bungalows are old and dark. If you book here, book the new bungalows. Luckily there is working hot water in the shower. The beds are like sleeping on a wooden box. Only 2 pillows on the bed, the shades are not blackout, and you cannot turn off the porch light at night. The picture windows are boarded up. The tv is old without Netflix, etc. the hair dryer doesn’t work properly. The breakfast is fairly good. The dinner selection is the usual Thai/American menu. Lots of drinks, smoothies, fruit choices too. The view is great. The private beach area is good. No beach towels or mats are provided. You have to bring your own or buy from them. We asked for 11:30 checkout and were told no. The grounds aren’t kept well. The weeds and grass are overgrown. Just down the way, the Paradise Pearl is beautiful, and we are envious of those. We definitely do not recommend staying here unless you are going for cheap price & cheap quality.
Located in Ko Phi Phi, Phi Phi The Beach Resort is a 1-minute drive from Long Beach and 9 minutes from Ton Sai Bay. This beach hotel is 1.2 mi (2 km) from Ko Phi Phi Viewpoint and 1.3 mi (2.1 km) from Tonsai Pier.
Pamper yourself with onsite massages or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and tour/ticket assistance.
Enjoy Thai cuisine at The Beach Restaurant, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 8 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A ferry terminal shuttle is provided at no charge.
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and free minibar items. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
JJustUsExploring2024.02.03
Phi Phi Island is an amazing place to visit and staying at this hotel will definitely make your trip even more memorable. The hotel's proximity to the pier is a big advantage as it allows for easy access by long tail boat. The hotel staff is extremely friendly and welcoming, and they even offer pick-up services from the pier which is a thoughtful gesture. The hotel's restaurant serves delicious food and the beach is just a few steps away, making it convenient to enjoy the beautiful scenery. The snorkeling experience is simply breathtaking and can be enjoyed at any time of the day. The night show is a great way to spend the evenings and is highly recommended. In addition, Maya Bay is only a short 20-25 minute ride from the hotel. On the flip side, the wifi in our room wasn't working properly, but the inclusion of Netflix on the TV kept our kids entertained. All in all, this hotel is definitely a great choice for anyone planning a trip to Phi Phi Island.
Excellent
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.2/5
Very Good
GGuest UserMy partner and myself spent a few nights on the island at one of the small cottages. Perfect for couples and those having a short stay on the island. They are located about a 10 minute walk from the main area of bars and restaurants, however, at night walking back, its always a peaceful, enjoyable trip from the views. The cottages provide the exact facilities required and were sweet and cosy. Central enough to all the action and has the most gorgeous views!
SshesekmatokThis hotel is a short walk from the pier. It is located close to the louder part of Koh Phi Phi, Dalum Beach. Extremely close to slinky's bar. Google maps will take u most of the way, but it misses the last left turn (pic enclosed). The nice girl that work the front desk is over worked, but nice. Got in earlier than the check in time and spent a couple of hours at the pool till my was ready. The rooms are assigned ahead of arrival, so you may get lucky, or not. Pool/Beach towels are available at the front desk. I've picked the cheapest room. It faces nothing much and no view. I advise u to pick the rooms that overlook the pool on the 2nd floor. The room is pretty small, but there's room for everything. Mini fridge, 2 free bottles of water, coffee tea, some amenities for the shower and some reasonably priced snacks. TV is there. Haven't used it, so don't know what's on. There's a balcony with 2 chairs and a small table. Hot water - check! The pool - my favorite spot. Great surroundings for sun bathing. There's a long happy hour for food and drinks. The island itself isn't as cheap as Thailand. Water will cost almost twice as much if it's not the filtered kind. The island is small, at least the part you don't need a boat to get to ☺️ The best way to know it, is to walk around. There's a small market with fruit and vegetables and local stands, bars, restaurants, everything is within a walking distance. There's a 1000 baht deposit at check in. WiFi doesn't work well in the room. Feel free to ask questions and enjoy 🏖️
Lluisa aguilera perezIt is very located, 10 minutes from the center of town but without noise. Next to the beach with an outdoor restaurant listening to the waves while you dine. Good quality-price.
The pool, although it seems small in photos, is not. And the villas are wonderful.
I highlight Bas's friendliness, disposition and disposition, you will find him at reception.
They also have a supermarket with very reasonable prices. For me a 10
GGuest UserWe enjoyed our three-night stay at the hotel due to its commanding view of the area, isolation from the main town and arranging private long-tail boats tours. The hotel itself is located a short complimentary (check-in and checkout only) long-tail boat ride away from Ao Ton Sai Pier, which we had to wait a few minutes for after arriving by ferry. Once at the hotel, the staff greeted us and walked us up the several flights of stairs. Luggage is transported up to the hotel on a rail mounted cart. Our two bungalows (Bungalow West Seaview and Grand Seaview) had nice views of the Andaman Sea with lots of windows. The bungalows themselves were rather basic and would align with mid-range to slightly budget hotels. Our room was comfortable, including the bed, with all the features we needed and we enjoyed the bungalow feel with all its windows. I would have a preferred a nicer bathroom, due to the bungalows having a wet shower. The air conditioning was also a little noisy. Overall, I likely would pick the bungalow over a similarly appointed hotel with full bathroom. During our two full days, we hired a private long tail boat for 1,500-2,600 bhat/day (through the hotel). We enjoyed this option as we got to specify our schedule and got to Maya Bay before the tour groups. We also enjoyed snorkeling during our day tour. After the second day tour, I went snorkeling in front of the hotel by Shark Point. On our last morning, I asked the hotel about hiring a long-tail boat to take us to Shark Point and was quoted a 1,500 bhat, which felt really expensive considering it was a few hundred meters from the dock. I tried swimming out to Shark Point again, but the current/tide was too strong at times without flippers. You also need to be careful to avoid stepping on sea urchins. Overall, we would recommend the tours. The hotel itself is situated a 30 minute or so walk from the town center. However, we always took the long-tail boat, which cost 100 bhat/person before dusk and 150 bhat/person after. The hotel was fairly quick about getting long-tail boats to take us into town. However, hiring the long-tail boat by the pier to take us back to hotel was normally slow, as they seemed to wait for other people before departing. On one trip back (after a long wait) the boat left closer to the end of dusk and we got high-centered for a little while, due to the low tide. Typically, we would go into town in the late afternoon for groceries, arrange ferries, etc. and come back to have dinner at hotel next door. During Omicron, the town center was fairly busy near the water front, but away from main street many businesses were closed. I expect they all are open now. I preferred the quieter area surrounding the hotel and would likely choose to stay away from town center even if it meant dealing with expensive long-tail boat trips to town.
CCeline RThe room was clean and REALLY good considering how much I paid. The location was very ideal. The guest house is close to the main areas (beach parties as well as the bars) but far enough away that you don't hear the noise of the parties, if you want an early night. It's also very close to the view point start. The staff were very nice and spoke excellent english. They were very helpful when it came to making travel arrangements and suggesting fun stuff to do! Overall very happy, would stay there again. Cannot recommend enough.
GGuest UserA little corner of paradise by the sea, isolated from the hubbub of the party life of PhiPhi. Ideal for families, the accommodation on the hillside is simple but clean and functional, the restaurant offers a wide variety of dishes even if it is better to favor local cuisine, and above all, the beach overlooks a superb snorkeling area which can keep you in the water for hours. Also note the friendliness of the staff, who arrange your trips for you (reservation of boats, taxis, ... to the mainland).
DD’Gone InternationalHotel itself is really nice, location is great; right at the center and best part is, the noise doesn’t get to the room so if you decide to stay-in it won’t bother you despite being right in the middle of the action. The pool’s size is enough and the kind of “infinity pool” has a great view to the bay. Straight Access to the beach and bars and have lots of green and the villas rooms you feel you are in the jungle. I stayed at the superior room within PP Princess although is just next to PP Charlie… room was not big and no balcony but was enough for my 3 nights stay. My first impression at reception was really bad, they need to work on ‘Customer Service’ the woman at reception had a long face and an attitude, then she could not find my paid reservation and she was demanding me to pay again — she got really rude when I refused and I showed her it shown as paid. She rolled her eyes at me and left me there without saying a word to get her manager. Manager had a better attitude and she accepted it was hotel’s mistake and apologized. Once arrived to the port, staff from hotel help you with luggage (see photo). My favourite part of hotel was the pool!! Hotel offers some excursions although around the island there are lots of agencies that offer better pricing and more options, just stroll around to compare. I didn’t get the breakfast, only paid for the first morning and to be honest the quality and variety could improve — not bad but there other better options at a walking distance. They have another “secret pool” which entrance is by the beach and is on a higher level (see photo) some rooms have direct access to it — I found that area was a bit neglected and old hence I preferred the main pool.
GGuest UserWe booked our trip a while ago and the reviews seemed great. The closer our trip got the reviews seemed to worsen. But we were unable to change/cancel due to the rate we booked. On arrival we were welcomed by staff and given a cold bottle of water and cold flannel and handed a big list of do’s and don’ts whilst at the hotel. Including leaving your hotel key with reception when leaving the hotel meaning your AC didn’t work whilst out and about. Coming back to an extremely hot uncomfortable room. The hotel is right next to the mosque on the island and the tannoy goes of several times a day to announce prayer including around 5:30am. Very loud. But this can’t be helped, we should have thought about this whilst booking the hotel. Walls are paper thin. We were fortunate enough to between two friends so it was only our noise we could hear but I imagine if this was a stranger it would become annoying, to the point we could hear each others conversations through the walls. We paid for the swim up bungalow villas which apparently are the best rooms available at this hotel. They were filthy (see attached photos) and need of a deep clean and some serious TLC! Also whilst showering there is a terrible foist smell from the drains. And the water pressure is low, again could be down to location. The beds were like sleeping the floor they were that hard, but apparently these are how beds are in Thailand. But the beds have been excellent on the mainland at other stays. Unable to sleep. Little interaction with hotel staff other than check in but whilst writing this review a staff member walked past our room, and spat on the ground! The pool also is in need of some TLC and a full regrout. Be careful where you’re walking as some bits are sharp and appears to be full of grit/sand on the floor. The island itself is stunning but the hotel is lacking for the cost. This is a mid-range budget hotel for the island so would expect a much higher standard. Wouldn’t return to this hotel.
HHMurrayThe service for this hotel was amazing. Our luggage was collected and taken to the hotel from the port and the manager/lady at reception was so kind, helpful and enthusiastic and made us feel really welcome. The hotel location is a little far despite being a small island and the hill is steep but it didn’t stop us from going out or enjoying phi phi. It made it feel more secluded if that’s what you are after and the view from the pool of the beach was amazing with a few nice quiet bars around, just not near the center. The room itself was quite disappointing, the smell was bad, there was a massive cockroach on its back in the bathroom and when the shower was on the light in the bathroom flickered.
GGuest UserFirstly the location, the hotel is directly on a beautiful ***** of beach with snorkelling opportunities literally metres into the water. The views of the islands etc are stunning and Ton Sai pier is a very short taxi boat (100B per person Vs the hotel 1,200B per trip) and is a vibrant and buzzing little pedestrian town. Unfortunately, the hotel doesn't live up to the environment. It has so much potential but just appears to be run down, neglected and uncared for. Everywhere you look there are endless maintenance jobs that need doing. Worth noting that there is nothing that directly impacts your stay but it just gives the impression of not caring. Broken fences, fascia boards hanging off, every wall or wooden structure needs repainting, what looks like a construction site on one side and a dumping ground on the other. Non-functioning fountains, overgrown gardens, and some villas that look condemned. There seems to be plenty of staff but they just seem to have no one managing them and they were continuously on their phones. I've seen reviews stating the staff were rude and my personal impression is that they are not but they don't speak English very well and this could be misconstrued as rude or not caring. There is a restaurant onsite and even though breakfast is included after day 2 we preferred to pay to eat at one of the neighbouring hotels. Goes without saying that we also ate every other meal at the other hotels. Interestingly even though breakfast is 7am to 10am they have a sign-up inferring that they really want you there between 8 and 9! Would I stay here again? Yes, but not in its current state, the rooms were generous sizes, tidy and everything worked and to its credit, the prices were reflective of the standard of the hotel.
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