Check out these hotels exclusively for your travel

Top rated hotels in Pflugerville

Tru by Hilton Pflugerville
4.5/5100 Reviews
I went to this property in person to make the reservation and pay with a check. The young lady at the desk didn't know how to do it but couldn't get a hold of the manager. I applaud her for figuring out how to make it work and leave the check for the manager. The manager didn't follow up because when it was time to check in, there was no evidence of the pre-payment in the system and my VIP was asked to put his credit card down for the room. When he told me that happened, I called and was assured the payment was given to the manager and they were just waiting on her to apply it to the reservation and that it would be done before check out. It was never taken care of, in fact, the check sat in the hotel safe for the manager and she didn't ever bother to look for it there. Then, Dr. McInturf was treated hostiley when he was checking out, he called me and I spoke with the manager on his phone because she claimed she didn't have any way to contact me (my phone and email were left on the reservation) and that she wouldn't allow him to check out without charging his card. She also was very aggressive with me from the start, wouldn't let me speak much until I was aggressive back to her, saying I left a check which was left for her. I told her that I had spoken with Sarahi that morning, who knew of the situation and check, which was when she finally went to look in the safe and low and behold - a check was there. Without an apology or anything, she gave the phone back to Dr. McInturf, he told me that things seemed to be cleared up and we went along our day. About 15 minutes later, she called me directly (how, I don't know since she claimed to not have any way to contact me) to tell me that the local taxes for the room hadn't been covered in the check. I then told her that I had asked about it when I made the reservation, to which I was told the computer system didn't include that calculation so I wrote the check for what I was told was owed. I said I could stop by that same afternoon with another check for the difference, to which she sighed as though she didn't want to wait for it. It was $24 - not a dollar amount of major consequence compared to how much I had left a check for to begin with. When I asked her to apologize for the way she treated my VIP and I, she asked why she should! I gave her a long bullet pointed list, to which she cut me off and said she didn't think she should Here's the thing - any sense of customer service from a high end hotel chain

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Hotel Information for Traveller

Number of Hotels1
Number of Reviews5
Lowest PriceRs 38,787
Highest PriceRs 57,208
Average Price (Weekends)Rs 45,961
Average Price (Weekdays)Rs 45,075