Best Pet friendly Hotels in Belfast

I just spent two nights at ETAP Belfast and I can’t say anything bad about it! Though the rooms are small, it’s fair for the price! What is the best in this hotel is the staff! Always cheerful and keen to help, really professional! Especially Nathan, the receptionist that was working when I arrived! So polite and always making small talk which is very good and makes us feel comfortable. He is the cherry on top of the cake, if there’s any chance make sure he knows about it! He made my 3 day holiday worth it. Thank you Nathan 😍

Been staying in Hilton in Belfast for couple days, I really liked hotel, lovely staff, nice food , nice rooms, the only thing I really didn’t liked, how rooms is being cleaned during your stay, if you can even say they are clean because seems that staff only empty bins and change towels and that’s it, during 4 days nothing else was cleaned, dusts wasn’t cleaned, bathroom wasn’t washed even thought it was dirty , toothpaste in sink and hairs on the floor, shower glass dirty, bathroom dirty , staff that supposed to clean it but just left it like that, didn’t even hoovered bathroom floors. I never been in hotel with such a bad housekeeping. This is really a shame because everything else about hotel I really loved.

The room was lovely and perfect for what I needed and wanted. If there was anyone else I think it would be too small. The room was extremely clean, the staff were very friendly and gave me some amazing advice whilst I was staying there. Nothing seemed like it was too much for any member of staff I encountered. The location was central to where I wanted to be and there were maps at reception for when Google maps decided not to work. There was also free WiFi which was nice. The bed was also EXTREMELY comfortable. A couple of things which weren't ideal but also things they can't change easily. The breakfast I found awkward so I tended to not go and opted for a coffee which I would take back to my room. I found it quite intense with the layout of the breakfast but I know it's not for everyone. There also weren't a lot of power outlets in the room and the TV was a bit of a farse to get working. However, I would 100% stay again if I was back in that direction of the world.

Very quiet place, a little distance from the city by car, it's a bit like a family hotel. We were too lazy to move the boxes when we stayed on the 3rd floor, so we just put them in the car and took the toiletries upstairs. This was a bit inconvenient. It was also inconvenient to switch between hot and cold water.

I booked through *********** for one night as I was attending a football match. I picked this location as I was near the stadium and I had tried other parts of the City previously. I should have stuck with my previous hotel. The room was extremely hot even though it wasn’t in full sun. I was put in room 10 which is at the top of the building in what looks like a converted loft in the roof space. It was 2.30pm when I checked in. I had not been sent the previously notified email with the door entry code and room entry code. It is all done this way as it is supposed to be a self service booking in process. That failed. On arrival at the door having received no entry instruction I called the number on a sign outside. I got no reply. A man then arrived with his child asking was I booking in and he took me through the process. He directed me to room 10 which is on the fourth floor. No lift. At 3.30pm I reported my concerns about the stifling heat in the room to the staff though their whattsapp number. No response for a while and then they said they would send up housekeeping which was the same man who booked me in. I explained the heat was unbearable and concerned for how it would be at night. I also said that when I opened the window the traffic noise was unbearable. He said they were full and there was nothing he could do. Only suggested putting on a plug in fan. I reported back through whattsapp to say that I wasn’t happy and what else could be done. I had a broken telephone call via whattsapp with Niamh who was a bit sarcastic and unhelpful and didn’t offer any solution and basically said they are a city enter hotel so what did I expect. It was rush hour and traffic would die down (which it didn’t). I asked to escalate the complaint. I had a call from Christine Warren who was also unsympathetic, said it was unprecedented weather for Belfast but failed to recognise my concern and that it was cooler outside than in the room. She said all of their other rooms (75) in the city were booked but I could check out if I wanted and find another hotel. Difficult in the timeframe as it was now 5pm and I was off to the match. She also commented “what do you expect for the money you paid” (£85). I asked if she would offer a reduction but this was refused. I felt I had no alternative. When I returned to the room at 10.15pm having left the window open and the fan on, it was no different. I didn’t sleep all night. Aesthetically this location looks good but the lower rated scores here do tell a story of less than luxury and consistent poor staff and management attitude when you raise a concern. The rooms are tiny and definitely not luxury. Towels were thin, dust in the bedside locker and walls paper thin which was also reported. Breakfast was adequate but only cereals,coffee toast and some basic looking cheese and ham with a few stale croissants. A chain I will be avoiding in the future.

Great staff and nice room for the price, but it was very hot in our room and we didn’t get much sleep because of some guy next door using an angle grinder all morning. No AC so we couldn’t close the window so that was annoying.

The apartment is big enough. All things are ok. Free underground parking is provided and it’s very convenient to go to the apartment directly via the lift. The staff are helpful. The pan is scratched and they immediately provided the new one. Tesco superstore is just next to the door, very convenient for shopping food. Very good for family trip when you want to cook for yourself.

A three-day stay here fully made my trip memorable. The hotel and staff more than fulfilled my expectations. From the helpful, warm welcome to the wonderfully spacious room (I’ve never had this without paying a premium for a larger room in a chain hotel) to the open and friendly restaurant staff and cleaning staff… nothing was missing! The quiet room I requested was granted (can’t control the noise guests make unfortunately.) Walking around the area near the hotel has so much to offer without venturing much further. It reminded me of why I so like this part of the world.

#Praise#Satisfied with the cleanliness of the toilet, Wi-Fi; Belfast used to have free parking on the street. In fact, the environment inside is still good. I called in full English to find the door. In fact, there is no front desk for self-check-in. I will send you a check-in email.