Guest User
August 5, 2023
I often come to Peschiera but this time I was very disappointed. As I normally stay at the Hotel Dori and this time it was full, I was rebooked at this hotel with my consent. It was awful, the guy at reception should change jobs, I have never encountered such rude and arrogant people. OK, it's no problem if the rooms weren't ready because there was a problem with the laundry, it can happen, but his answers to questions were very outrageous!! We asked if we could have something to drink because we had to wait and there were 8 of us, he made a face like "yes, if you have to" and as the chambermaids hadn't even started cleaning our rooms (we left at 2:10 p.m.), I thought we wouldn't be charged for the drinks!!!! Things can go wrong sometimes, but you can still be friendly! But I'd rather replace the gentleman!!!!
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