Hotel Maja

Usually I do not write reviews as a professional and a vacation consultant as well, however, I want all guests to be aware that they should check their bills before departing the hotel. The guest service hands you your bill as your taxi is waiting for you outside, that you don't even have time to look at it till it is too late, then they give you every excuse possible (they need the bank information, it is August to wait till September, then they avoid answering your emails) all excuses to avoid repaying back via various exchange of emails with so many excuses, hence the negative review to forewarn others to be diligent. Other then the above, rooms are out dated and need renovations, the air conditioner was making noise, we advised the front desk, they took a day to fix it, thereafter management closes the a/c periodically throughout the day, so even if you are in the room you cannot turn it on and have to call front desk whereby more excuses come out (they are cleaning the system, there is something wrong with the system, the cleaning ladies open the windows to freshen the air in the room till you get the truth from a trustworthy employee that this is what they do daily from 10am-4pm to save electricity) There were ants in our room (cleaning lady said we were not the only ones to complain). Toilet paper, we had to ask, we are from Canada we do not use the bidet, we use toilet paper. My room was for 4 and had a bed that my son who is almost 6 feet had his legs hanging over as it was a kiddie bed. Asked for an extra key due to our teen kids, no, only 1 allowed, so we had to bother the guest service desk almost every day to give us a key to get in the room, then had to go back downstairs to reset the original key. Why do they do this? Would not make a difference if the extra key were in the slot as management controls the a/c anyways. Food, we took breakfast and lunch with umbrella/chairs on beach package. Breakfast was always the same with platters of food from the night before reheated. I stuck to croissants and toast, safest. Lunch was pretty good, a variety of food for everyone's taste buds, cannot complain. Beach chairs and umbrellas perfect, no complaints. Plus side is the hotel is across the street from the beach with a good 15-20 minute walk or bike to center town, bikes can be rented but brought back within I believe 2 hours. I strongly recommend, to have better after service for guests.