Guest User
January 3, 2025
This hotel stands out amongst the rest. We stayed in the Heritage balcony room. Rooms - stunning, spacious, high ceilings, has everything you could need - soap, lotion, hair dryer, etc. Service - Excellent and warm service. Every single one of the staff members had the most professional attitude (from porters, housekeeping and even those behind the scenes in the reservations team). Very supportive from the start, and every interaction felt personal. Whenever you do something, the hotel staff will step in and offer to help - whether it's moving your baggage around or even collecting your food order. They took our requests seriously and did everything they could to help us out. This made our experience stress free and it felt like a home away from home. Food - complimentary drinks (including tea, coffee and chilled drinks) and snacks in the room - refilled every day. Very refreshing and lovely to have around when feeling lazy but peckish. Breakfast was at the Post; food was beautiful and once again, the servers were wonderful Overall - nothing to fault. Flawless service. Beautiful rooms. Worth the price. Such a personalised stay. We had an amazing, unforgettable time.