Sleeplesslassie
September 9, 2024
Staff are helpful. Swimming pool is lovely. The location is excellent, just off the motorway but within easy reach of the lakes. The foyer is a pleasant place to sit. It all looks very swish and modern. However, there are some serious design flaws, not to mention some legal issues. There are NO disabled parking spaces! Our room was on two levels, constituting a trip hazard. The change in level is not clearly marked. I tripped on it carrying a full kettle and spilled the water on the duvet! Lucky I didn’t have a sprained ankle. Not suitable for children, the elderly, and just about anyone. The WHB was far too shallow, meaning water splashed everywhere. No grip on the floor of the shower. I think the comfort and convenience of guests was sacrificed for glamorous looks. And seriously, when you pay hundreds for your room, you expect not to be charges another £18 for the bottle of supposedly ‘artisan’ shampoo! Nor do you expect having paid £19 for breakfast to be asked to pay £5 extra for hash browns!