Penalva de Alva Hotels with Airport pickup service

Aqua Village Health Resort & SPA absolutely poor exprience from a never-to-be-guest. Yesterday 14th May 2022, after driving for no less than 2 hours, my wife and I arrived at what looked to be a fine establishment. We entered the parking and having seen no signage indicating where to park, decided to stop next to the reception where we were greeted by a friendly concierge and were told how to complete check in. We had made our reservation roughly 3 weeks prior for my wife’s birthday and had very high expectations from what is advertised to be a 5* resort. On the way from the car to the reception, I had pointed out the 32C heat to the concierge - being from South Africa as well as being well traveled, I had experienced far higher temperatures elsewhere, but it was pretty hot. We were asked to provide our identity documents and while those were being processed we were taken through a map of the resort and had the facilities explained by another front desk attendant. This is where things took a turn for the worst, having been told that this SPA had no SPA for the weekend! It was almost like the way in which you would greet a stranger in passing. This was obviously less than ideal given our expectation and sheer excitement up to that point. No SPA we asked? The response being that these facilities were undergoing maintenance, that there was some issue and as a result the SPA would remain closed for the duration of the weekend. We were also told that we could use the pool, however this does not benefit from the thermal water which the area is well known for. At no loss for words, we asked how this matter would be resolved as right then, although we were less interested in staying the weekend, we were exhausted and in dire need of freshening up. I should mention as well that at no point up to this moment, were we offered even a glass of water. I am fortunate enough to have stayed at several 5* establishments prior to this and so had some expectation of the level of service, which was clearly amis. We were asked to wait while the front desk attendant contacts the manager. I’m not quite sure how long this took but it felt like an eternity. I would guess about 15-20 minutes later we were told that the resort will do nothing to rectify the situation. I should say that we had also pointed out the fact that since 2PM on the day [it was around 5PM at the time], the staff were well aware that the SPA was going to remain closed for another 2 days, and still for some reason did not think to contact us letting us know. There was no notice of maintenance on their website and in none of the correspondence received from the resort to date, was it mentioned that maintenance would be carried out to the SPA during our intended stay. Upon asking if we could speak to the manager, again we were asked to wait as this person was not on site at the time. In the meantime as if by magic ice cold water appeared and we had finally been offered something refreshing. As we

We stayed here because we heard that the spa was interesting. And it is -it's presented in a fun way with caves and pools and very good saunas, steam rooms and showers, though it has more of a fun holiday atmosphere than a truly restorative 'serious' Spa. We stayed at the hotel and the room was comfortable. Most if the staff were friendly, and the quality of the food was great, the buffet breakfast deserves a special mention because there is EVERYTHING on offer - really excellent. Tarnishing the experience a bit was the fact that we met one waiter who essentially flounced off because we said we couldn't speak Portuguese, and could be heard mockingly (and quite loudly) echoing us by saying 'we don't speak Portuguese' to his colleague. The colleague then dutifully came over and served us very politely and pleasantly in English, but we were left feeling a bit unwanted and out of place to be honest -its simply nit feasible to speak every language! So, a bit of a mixed bag but definitely worth a try if you're in the area.

With a stay at Quinta da Palmeira - Country House Retreat & Spa in Arganil, you'll be 4.4 mi (7.1 km) from Fraga da Pena Waterfall and 13.5 mi (21.7 km) from Olive Oil Museum. This spa hotel is 14.1 mi (22.6 km) from School of Technology and Management of Oliveira do Hospital and 14.1 mi (22.7 km) from Roman Ruins of Bobadela.Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access, ski storage, and wedding services.Enjoy international cuisine at Quinta da Palmeira, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 9:00 AM to 10:30 AM.Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Arganil? This hotel has 40 square feet (4 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 8 air-conditioned rooms featuring LED televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 84-cm Smart televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets.

When you stay at Aparthotel Quinta do Crestelo in Seia, you'll be in the mountains, within a 5-minute drive of Serra da Estrela Nature Park and Centro de Interpretaçaõ da Serra da Estrela. This family-friendly aparthotel is 0.9 mi (1.4 km) from Museu do Brinquedo and 1.2 mi (2 km) from Toy Museum.Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and an outdoor tennis court. Additional features at this aparthotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.Satisfy your appetite for lunch or dinner at S. Martinho, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.Featured amenities include a computer station, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 28 guestrooms, featuring kitchenettes with refrigerators and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as microwaves and blackout drapes/curtains.

Located in Oliveira do Hospital, Hotel Rural Quinta da Geia is on a river, within a 15-minute drive of Serra da Estrela Nature Park and Avô River Beach. This family-friendly hotel is 7.6 mi (12.2 km) from School of Technology and Management of Oliveira do Hospital and 8 mi (12.8 km) from Catedral das Beiras.Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and a sauna. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and wedding services.Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the swim-up bar. A complimentary buffet breakfast is served daily from 8:30 AM to 10:30 AM.Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 20 guestrooms featuring DVD players and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and complimentary newspapers.

The location of this hotel is very remote, more than 70 kilometers from the University of Coimbra, driving more than an hour. Don't decide if you don't have a car. The scenery on the road is still good. The hotel was converted from a monastery. In a very remote town, the hotel has a swimming pool and a vineyard. Breakfast is still OK. After the check-in, the front desk can help arrange dinner. The service staff took us on a tour of the hotel and there was a small church inside. The overall is good, it is far.

O hotel fica localizado num espaço sossegado perfeito para quem quer ter um momento relaxante e tranquilo. É pequeno mas foi isso que o tornou ainda mais acolhedor. O quarto era espaçoso e estava equipado com tudo o que era preciso, A/C, wi-fi, tv. O staff é atencioso e simpático. O restaurante do hotel também serviu óptima comida. De entrada comemos um folhado de queijo com rúcula, compota doce e frutos secos, de prato principal escolhemos 1 risotto de alheira e boletos e secretos de porco com legumes salteados e batatas fritas, de sobremesa foi apenas um leite creme pois já não conseguíamos comer mais. Ficamos muito satisfeitos de termos escolhido o restaurante do hotel para jantar. O pequeno-almoço foi servido no mesmo local do jantar. Tinha várias compotas caseiras para colocar no pão, croissants e afins. Tinha também frutas, queijos, fiambre, entre outros para usufruir. Tinha também disponível ovos mexidos com bacon feitos na hora. A zona de spa tinha cacifos para guardar os pertences. É necessário passar na recepção para marcar hora e levantar o robe. E para utilizar a piscina é obrigatório o uso de touca. O espaço para além de ter piscina aquecida tem também sauna e banho turno. Tem 2 chuveiros, um em cabine que até música dá para colocar. Voltaremos de certeza!

The gym needs attention. Spacious and comfortable rooms. A hearty breakfast with excellent Serra cheese.

Newly refurbished top notch hotel - such a surprise in a small town. Highly recommend to stay here - comfortable rooms , excellent beds and linen, great varied fresh breakfast , attentive staff. We stayed here while visiting our daughter who has land in the area. Google shows the hotel as 2 star - inaccurate - - it is a 4 star hotel with incredible affordable prices.

Stayed for 1 night in August 2024, the hotel is grand and very welcoming. The receptionists are very helpful, even suggested a great hotel in the next town over (Zé Pataco in Canas de Senhorim) and it served great food highly recommend it. The breakfast at the hotel was good, a selection of fresh breads, cereals, fresh fruit, pancakes and scrambled eggs to name a few. The only down fall I had were signage is a bit poor, location foelr the swimming pool, bars and other areas in the hotel was not existent. I would definitely stay again as everything else was great.