Sterling Park Kalimpong

I booked a Heritage Room on October 15, 2024, for a 3-night stay to celebrate my husband's birthday. Upon arrival, we were disheartened to be assigned a room categorized as a Privilege Suite, which was clearly inferior to the Heritage Room we had booked. Despite bringing this discrepancy to the attention of the hotel manager, they insisted that the reservation was for the Privilege Suite. This apparent error on the hotel's part left us with no choice but to accept the subpar accommodation. The following day, we were offered an alternative room that was slightly larger and had a view, but still fell short of the standards we had expected. On our final day, the hotel staff inexplicably offered to show us the actual Heritage Room we had booked. It was a surreal experience, as the room we saw perfectly matched the photos on our reservation page. This entire ordeal was incredibly frustrating and disappointing.

Hotel sterling park kalimpong made a lasting impact on my mind. Historically, this more than a century-old building once housed the royalty of dinajpur. After change of hands, the royal summer residence first became kalimpong park hotel and was subsequently redesigned as the sterling park hotel, kalimpong. Spending 3 days in the hotel during the bengali festive season was a joy forever. The unique heritage look and ambience of the privilege suite, the quiet and quaint structure, the amazing views of misty and cloud-ridden mountains on the horizon through the windows, subdued gloss and elegance of the furniture - all are signposts that will surely attract the city-pent, urban minds. The restaurant is certainly not one of the best, but of high quality and standard. One of the most striking features of sterling park kalimpong, to my mind, is the ever-polite and cordial behaviour of its staff, like bhumika and all the others. They serve with a smiling face and know what hospitality is. However, one thing that remains a bit of a mismatch in this review is the ever-disturbing sound of walking on the old wooden floor of the suite. The hotel management may look into this. Overall, this hotel will surely be my destination in the future outings to kalimpong. Prof. (dr) supratim dais kolkata - 700036

Extremely courteous and helpful staff. They take care of you like your own family and are extremely well behaved.

It was a pleasant stay. We like it very much. The location was very good. The property was well maintained. Staff are too good.

Very good hospitality, clean rooms and tasty food. The team right from the front desk to the kitchen staff are very customer friendly.

your cooperation is very good. your care of customers are outstanding. hassle free check in & check out. price or rate as per market . thanks 👍