Hampton Inn Pell City

Hampton Inns are usually very good. Our room, however, wasn't. A previous guest had taken the shower head off of where it was attached and my husband couldn't get it back on. We didn't want to take a shower sitting down. Also, we couldn't get the fan to shut off. Some people like white noise to sleep, but that's not us, we like it quiet. We informed the front desk, but they said that they didn't currently have a maintenance crew and was unable to fix the situation. The breakfast, was great.

Don’t stay at the holiday inn stay here!! There pillow are 🔥. Right off the highway and super easy to get in and out of. We definitely would stay here again. This is for sure a five out of five. Staff was super helpful and friendly. Coffee was good too

Staff was awesome. You could not have asked for nicer people. The hotel sits next door to a Walmart/strip mall and interstate so it could get a little loud at night. The hotel rooms were a little dated but clean. I'd stay here again if in the area for business.

Nice hotel. In town visiting family. Although this facility is starting to show it's age. The facility is clean, the staff was pleasant and professional. Personally think it was a bit overpriced for the area. But there was some event going on in town and this was the only availability for us. Overall would stay again if I could not get a cheaper room elsewhere

When checking into the hotel in the late evening the gentleman at the desk was very kind. The customer service was good but the room was a hot mess. Mold in the shower and the room felt musty. My husband woke up feeling like crap and we just wanted to get out as soon as possible. Will never stay there again.

The hotel is convenient to I-20. The front desk clerk was very friendly, and check-in was quick. The room was clean and comfortable. The breakfast was typical complimentary hotel breakfast. My only complaint is the rooms appeared to have no soundproofing. Throughout the night we could hear trucks passing by. There was a gathering of adults and youth in the room next to us with a connecting door. This group talked very loudly, frequently bumped the wall, and slammed their door. Some of the children were in the hall, also talking loudly. I called the front desk. Shortly after, she called back saying she had asked them to lower the volume of their noise. They did quieten some, but it still required using ear plugs to sleep. The AC system helped mask their sounds, but was so loud, it frequently waked us when it came on. The problem is more with poor soundproofing than with loud residents. In the morning when one of them ran a hair dryer, it sounded as if it was in our room.

The carpet in 228 needs to be replaced and 221 as well this rooms are not up to code as they were disgusting and the odor was terrible. I wish I had taken photos for review. I will say the front desk was nice and refunded us and we went to hotel next door.

This was a waypoint on our trip from Little Rock to Orlando. We picked it for proximity to the speedway at Talladega as my husband wanted to do a track tour. It was fine for a one-night stay - bed was comfortable, water pressure in the shower adequate - but the breakfast wasn’t great. I know complimentary breakfasts are typically mediocre, but they didn’t even have much out when we stopped by in the middle of the serving time. Ended up grabbing breakfast elsewhere. Lots of other options in the area, so I’d probably not stay there again.

Staff, facilities, very nice. Checked in, no problems. Destiny, I think, was the front desk specialist who got us settled in. Extremely pleasant and helpful. Helped us order delivery. Room was very nice and comfy. Ice machine was out on the second floor. But not a big deal. The desk specialist the next morning was very nice. Young fraulein (I asked due to a slight hint of an accent), who I have unfortunately lost her name. But very nice staff arriving and leaving. We stayed here on account of having a less than stellar experience at another establishment on the initial portion of a round trip. We would stay her again. No question.