Wulan Permatasari
January 9, 2024
DEAR MANAGEMENT PLEASE READ,
1. I checked in on January 6, you can check who the female front desk is on duty. Arrived at my table first who said "good afternoon" & your staff answered? "What do you want to do, sis?" I really shook my head. Can be trained again "good afternoon, can I help you?" Nice to hear & more professional.
2. I read the reviews but still hope to get a proper room. It turned out to be Zonk. The table, chairs were dusty, especially the headboard which was made of velvet, all dusty, the sheets, especially the pillowcases, were crumpled, dirty with lots of stains & hair (did you replace the sheets?), the toilet looked really good, just wipe it dry. Even the glass door looks like it's never been cleaned.
3. Along the hallway, the carpet has lots of big stains like water leaks/floods.
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