Guest User
April 30, 2024
Good afternoon. We stayed in this hotel for 7 days. The impressions were not very good. The condition of the hotel leaves much to be desired. The water does not drain in the shower; after washing it is all on the floor. The towels are shabby. Wi-Fi does not work in the hotel, although it is stated that it is available and free. The TV in the rooms does not show, everything is dim, it is impossible to watch. Breakfast is very meager and monotonous. And now the most important thing is the pool!!! It is in a deplorable state. The most dangerous is the children's area!!! Where children swim, safety should come first. Tiles are chipped off everywhere, there are sharp edges under the water. My son cut his foot while swimming in this pool. The hotel administration did not react to this. Boorish attitude of the manager towards visitors. He also accused us that it was my child’s own fault. Thanks to the girl Vlada at the reception, who did everything to help us. As a result, they required stitches and swimming was prohibited. Throughout the holiday, the child sat and watched others bathe. Two days later the situation repeats itself with another child. Result: a vein in the arm was damaged, the bleeding was barely stopped. Again the hospital, again stitches... No one closes the pool. They don't do anything.
Original TextTranslation provided by Google