Has Pattaya

The location is very suitable for a family trip and is close to the pedestrian street, shopping mall and pier. The only exception is that the swimming pool is relatively small and the service staff was polite and explained clearly. Worth recommending

The hotel is not that clean. If compared to the price, the blanket has stains and the bed has dust. The worst thing is the service. Employees talk to customers like friends. Disrespectful. Please explain 3 things that the service staff are inappropriate as follows: 1. To park the car, the valet told me to park there so I backed up to the end. Speak without humility Use words like ordering a customer. When you're finished, inform the employee that Haven't checked in yet. And when it rains, do you have to walk around in the rain? Because the building is secretly far away The employee then informed that Drive to check-in right in front of the building. But he used inappropriate words. When he got out of the car and it was raining, he didn't bring an umbrella to help open it even though he was holding an umbrella and acted like he didn't care. 2. When checking in, ask the lobby staff where the bathroom is. The staff informed me that the bathroom is here. But I didn't know what it was like, so I asked what the employee said meant. The employee replied that Many people use it and don't know if it's clean or not. What is this answer? Is this the answer that should be given to the customer? The room price is not cheap. Is there no one to clean it? 3. The air conditioner is not cool. Call the lobby, no one answers. Have to call the hotel call center to call the lobby. When informed that the air conditioner is not cool The employee told me to have a technician come up and take a look. After a while, a male employee came up to look at the air conditioner. I was told that I couldn't do anything and had to wait for the technician tomorrow. So I will change the room for you. But when I came down to the lobby The same lobby employee who mentioned item 2 informed the male employee who went up to check on the air conditioner that Let's go look at the building with the customer. If the air conditioner is not cool, you will be able to change rooms. The male employee said back in dissatisfaction, "Why would you let me go? I won't be able to do anything anyway." This is very inappropriate. You shouldn't say things like this in front of customers. It's like shirking responsibility. In this part, I'm not very satisfied. It was not just one bad service employee, but 3 bad service employees. The hotel should improve the service more. Including cleanliness. With the price of this room size and amenities I don't think it's suitable. Cotton bud/toothbrush and toothpaste are not available. Towels were old and looked dirty. Should be improved more than this.

The hotel has a very bad attitude and communication is very difficult. I checked in at 5pm and waited for two hours before the room was cleaned. On the day of check-out, they kept calling two hours in advance and forced me to check out or I would have to pay half a day's room rate. The environment is also a bit bad, there are bugs and the room is damp. It is not recommended to stay.

還行挺好的沒啥問題

All in all, the experience was very bad. The balcony outside was like a cemetery, with roads on both sides and very noisy. The windows were not soundproofed and the air conditioner was buzzing both inside and outside. You must check out at 12 o'clock, and if you exceed that you have to pay a half-day fee. Don't fall for this. The waiter at the door was quite capable!

This is my regular hotel and I really like it. But coming back this time, the receptionist was not good at all, couldn't speak, felt very disappointed.