zhangfangshuo
November 22, 2024
As a senior Ctrip Platinum member, here is a real review of the hotel. First, I took four elderly people over 70 years old to travel. Booked in advance, and asked to arrange three adjacent rooms. The hotel satisfied it. Next, let's talk about check-in. This hotel requires guests to pay 1,000 baht as a deposit. (Now domestic hotels do not have this requirement). After getting the room card and opening the door, the pungent smell of mold and tobacco hit me in the dim light. The curtains can't be opened at all. The scene opposite is disgusting. The air conditioner in a room does not work under the high temperature of 35 degrees, and the odor in the room is serious. I want to ask the hotel to help change a room. The waiter at the front desk, without raising his eyelids, told me in unfluent English that the room is prohibited and there is no odor. The room was full that day. If we want to change the room, we can only exchange three rooms. Hearing the ridiculous answer, I asked her to call the duty manager. A sleepy old lady came and told me in unfluent English that there was no room. Then turned around and insulted the Chinese in English. I have zero tolerance for such behavior. I didn't want to argue with them, so I contacted Ctrip customer service immediately. The Ctrip staff in China were very helpful. They promised to change my room within an hour. This hotel has a good location. The breakfast is good. The security guard is also very friendly. If you don't stay in multiple rooms, don't consider the economic cost. I really don't recommend you to stay here. I'm not sure if there are fleas on the bed. Anyway, I was bitten all over during the three days I stayed here, and the sheets were covered with residue. It's not even as good as the domestic express hotels. The room fee is 400+ a night. I advise everyone to choose carefully.
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