Hotels Near Express Factory Outlet in Park City

I don't get excited staying at a HIX but they do the job. If that's all you're looking for, this will fit the bill. I liked the location, in the middle of a big shopping center with some interesting restaurant options, a supermarket, and a surprisingly nice nature preserve with trails for walking or running. As for the hotel itself, a decent woodsy design for the brand, but the room itself was on the small side. It was modern with the standard HIX design elements and a good bed and bedding- but I didn't really like the sink being in the main bedroom. I also hated the adjoining room, which was a bit of a problem in terms of hearing my neighbor. Also the HVAC system is old and there is no wall thermostat, only a plastic dial on the unit itself with no temperature setting so you have to keep adjusting it in the hopes of finding a comfortable temp. Must have been the original units from a long time ago but at least it was relatively quiet. Breakfast was the HIX standard: free and you get waht you pay for. Anyway, in terms of a reasonable place for a short stay it was okay and I give it a 4/5 mostly because I liked the location

I have mixed feeling about this resort. The expectation was high before my trip as it is one of the best resort under Hilton operations that is located next to a major ski resort. I am going to give my review based on the following aspects. Friendly staff: We were welcome by Caroline who was very sweet and friendly. We arrived early and she was able to check us in early. The gentleman who handled our luggage was also very helpful and made us feel welcomed. I think friendly staff is the core value of any good hotel. I give a 5 star to its staff. Small room and outdated furnishing: I stayed in a junior suite and the room is very compact. To be honest, a lot of airport hiltons has larger room than here. The closet has some marks on it and paint also fainted around the handles. The bathroom looks very dark and gives me no desire to take a bath there. Maybe I am just spoiled by other nice beach resorts that has amazing bath tubs. I feel a nice bath tub is must have for a ”resort” room. Facilities: The resort is smaller than I expected. The facilities is limited. They have an outdoor pool and Jacuzzi. A few outdoor seatings with fire pit. This would be enough for a Hilton or doubletree resort but for a Waldorf ?! Elite member treatment: Both my husband and I are Hilton Diamond members. We booked a basic room and was upgraded to a junior suite which is a one level upgrade. I appreciate the upgrade but was disappointed as many other elite members talked about being upgraded to a one bedroom suite. Since we are keen to get a full kitchen for our stay, I chatted with a sales and expressed our interest to get a paid upgrade to a one bedroom suite. The lady told me that I could be upgraded to a one bedroom suite by topping up 300 dollars per night. Wait a minute. I just checked the website and the price difference between the junior suite and one bed suite is a little over 200 dollars. Suddenly I felt bad. I thought about paying for the difference of of the room category but never thought about being asked to pay more than that. I thanked her for her offer and said no. She later came back to me with a 250 dollar offer because I am an elite member. Well, I had the feeling that she must have thought I am either rich or dumb to overpay for the difference of the room category. I am neither so I stopped talking to her. The upgrade experience is not very good for me. In contrast, I stayed in St regis in deer valley before my trip to park city. As a Marriott titanium member I was upgraded to their one bedroom suite. The room was spacious, the resort is larger and the room is cheaper. Now I tried both places. I will go with St Regis for my future stays.

Very kind and courteous staff. They did the catering for the 2 day business events, and it was amazing. Healthy options, desserts were not overpowered with sugar, but just enough to enjoy the dessert without feeling sick afterwards. Nice gym. Didn't use the pool. Water in bathroom was hot quickly with great water pressure. Bed and pillows comfortable. I loved the thermostat/heating/air conditioning. Parking was easy to understand. Always had warm cookies available (that was the only dessert that was on the more unhealthy end, but still not at sweet or unhealthy as the gross crumble cookies...yuck!). Food catered: breakfast burritos (amazing!), Salmon (incredible) with potatoes and mixed vegetables, cheesecake (I'm not a cheesecake fan, but theirs was really tasty and included fresh berries), pizza (more on the gourmet side and was really good), salad with dark green mix, soups (pretty tasty), etc. My spouse had a dairy allergy and they were accomodating, even making him a bowl of mixed fresh berries when everyone else ate the cheesecake.

I have been coming to this property for over 20 years and it has always been an excellent experience! The location of this property is ideal. The walk from the ski valet to the ski slopes is less than 1 minute. The property is kept very clean and they are constantly making improvements to the guest experience. The rooms are recently remodeled and are very nice. Monique at the front desk was very kind and helped answer any questions or concerns we had.

Even upon our arrival, the concierge was eager to recommend and book dinners for us, and Alma, Mike, Debbie and the entire front desk team were very friendly and helpful. When we arrived they suggested we go to a better room than we originally booked and it turned out to be fantastic. Steven and the other shuttle drivers were super nice and on time and took us around Park City safely and easily on a snowstorm day. The Chateaux hotel is very conveniently located and is a great hotel. We had a wonderful family holiday and we hope to come back to Chateaux soon.