Located in Paris (9th Arrondissement), Hotel de la cité Rougemont is within a 15-minute walk of Boulevard Haussmann and Les Halles. This hotel is 0.7 mi (1.1 km) from Galeries Lafayette and 0.8 mi (1.3 km) from Palais Garnier.
Buffet breakfasts are served on weekdays from 7:30 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Stay in one of 33 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.
JJSphnDG2024.01.29
Stay for an excellent hotel even you are in a tight budget. You can enjoy everything in this hotel like the location is in the city center, more amenities, lots of resto, shopping malls, few steps on the Metro and bus stations, can dine at a cheapest resto at the corners of the streets but not on the main boulevards - it is pricey.
Thanks to the staffs of the hotel, they are amazing, very friendly and no discrimination even if you are an asian people. Special thanks to Ma Florence, Eunice and the very beautiful girl at the reception (I forgot her name sounds like Ms Donnie. Also the young old man, always at the counter, very accommodating and smiling face as always.
I definitely recommended this if you have a limited budget. Unlimited breakfast buffet for only 9.50 Euro.
You would not avail the breakfast. The hotel has free coffee and water.
We are stayed at the ground floor but I suggest better to take a room on the higher level of the floors to see the beautiful corners when you outside of the window. This is up to 5th floors. I think. Thank you management of Hotel De La Cite Rougemont.
Location: You'll be centrally located in Paris with a stay at Hôtel Opera Lafayette, within a 15-minute walk of Galeries Lafayette and Palais Garnier. This hotel is 1.7 miles (2.8 km) from Champs-Élysées and 2.1 miles (3.3 km) from Sacré-Coeur Basilica. Amenities: Make use of convenient amenities such as complimentary Wi-Fi access, concierge services, and a vending machine. Dining: Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Hotel Features: Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. Guest Rooms: Make yourself at home in one of the guestrooms featuring refrigerators and minibars. Flat-screen TVs with satellite programming provide entertainment, while complimentary Wi-Fi access keeps you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as in-room safes and desks. Important information: Use the kettle only for heating water. For safety reasons, it is forbidden to use gas or electrical appliances in the room other than those provided by the establishment. In case of non-compliance with these provisions, the guest will be asked to leave the hotel without being able to claim any refund.
GGuest User2023.04.10
Decided to book a last minute trip to Paris & my partner had booked this hotel as part of a package. Upon searching the hotel, I was very skeptical how this hotel would be and had very low standards of arriving due to all the reviews I’d read. The room & hotel were clean and tidy, staff are lovely and nothing was a hassle for them, breakfast was brought out quickly and re-filled if finished! Only downfall being how tiny the bathroom is, quite a struggle getting round about everything in the bathroom as it’s all packed in so tightly & the mattress was a bit uncomfortable, but that bit wasn’t too much of a bother to me as the pillows made up for it! Two stars knocked off primarily for the size of bathroom and mattress but can’t grumble too much due to the price paid! Still very happy and satisfied with our stay.
With a stay at Hotel Paris La Fayette, you'll be centrally located in Paris, within a 5-minute drive of Palais Garnier and La Machine du Moulin Rouge. This hotel is 1.9 mi (3.1 km) from Champs-Élysées and 2.1 mi (3.4 km) from Notre-Dame.
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a vending machine.
Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff.
Stay in one of 60 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, housekeeping is provided daily, and you can request irons/ironing boards.
GGuest User2022.05.26
I was robbed here and the employees facilitated it. One of the worst hotel experiences I’ve ever had. I was with a large tour group, and three hours before we were supposed to leave after a ten day long stay, a strange man forced entry (forced? was let in?) to 15 or so of my group’s rooms that we know of, possibly more, if not all. I was robbed. My laptop and iPad were stolen and so were my roommate’s headphones and portable charger, as well as a little bit of cash left on the desk. My suitcase had been rifled through and my belongings strewn about. The hotel desk worker actively made it as difficult as possible to report it. He would not call 112 for me, or translate for me since I do not speak French. He blamed our own tour group, he blamed me for not locking it even though I did, he said their locks could not be broken. Once I finally got ahold of the police, he still would not translate for me and actually lied to them about what happened, according to one of my friends who spoke some French. He would not let us see security footage of the man who broke into the rooms and told us that the manager “would review it in the morning”, conveniently after we would have already left the country. He watched over my shoulder as I was tracking my devices and made phone calls in a language that was not French any time he snuck an update from my phone. They still have not called me with any information, and I don’t believe they will. How else would a stranger have access to so many rooms of just our tour group right before we were supposed to leave if they had not been let in? I had locked my door and had the one and only key they gave my roommate and I with me when it happened. They even barged into rooms people were present inside of, and the employee did absolutely nothing about it. The manager never showed up. Before being robbed, I did not particularly like the hotel in the first place. The rooms themselves were tiny and our bathroom toilet seat had cigarette burn holes in them. All in all a very bad experience with terrible staff who organized for our rooms to be broken into and burgled. Disgusting. I know theft is commonplace in Europe but for it to be so blatantly obviously facilitated by the hotel was infuriating and I could do nothing as I watched them drive away with my devices. Do not stay here. They will arrange for your stuff to be stolen and try to blame it on you.
Very Good
81 review
4.2/5
Price from
Mex$1,684
per night
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Located in Paris (10th Arrondissement), Hotel Alane is within a 15-minute walk of Canal Saint-Martin and Place de la République. This hotel is 1.5 mi (2.4 km) from Palais Garnier and 1.8 mi (2.9 km) from Notre-Dame.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
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GGuest User2022.07.11
Staff always laughing, extremely friendly and available for any request. Excellent location views the nearby metro of Gare de l'Est. Comfortable room and unpleasant cleaning. Good breakfast. Recommended!
With a stay at Hotel Libertel Gare de l'Est Francais, you'll be centrally located in Paris, steps from Marche Saint Quentin and within a 10-minute walk of Le Manoir de Paris. This hotel is 0.6 mi (0.9 km) from Saint Vincent de Paul and 0.7 mi (1.2 km) from Porte Saint-Denis.
Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.
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GGuest User2022.10.08
We asked for a quiet room, and received a reply saying that our request would be taken into consideration. I am still getting copies of that message every few days a week later, it is clearly auto generated and not true. The air con was not working. They knew this as we checked in but did not tell us. After wasting time trying to fix it we spoke about it and asked to change rooms. We were facing a. Night of either it being hot and stuffy, or following their brilliant advice and leaving the windows open to the noise and police sirens of the street. It was not a good nights sleep, and tha is all I demand of a hotel. We will not be going back. Ok, but it could be better
A stay at Grand Hôtel du Havre places you in the heart of Paris, within a 15-minute walk of Palais Garnier and La Machine du Moulin Rouge. This hotel is 0.7 mi (1.1 km) from Place Vendôme and 0.9 mi (1.5 km) from Champs-Élysées.
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Paris? This hotel has 269 square feet (25 square meters) of space consisting of conference space and a meeting room.
Stay in one of 81 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
11966catherine20202020.09.16
I had a double room. It was very clean and calm, with a large bathroom. The rooms' decoration is certainly dated and basic but it is functional. The person at the reception the day I left was extremely helpful. The hotel is very conveniently located: about 100m from Gare Saint Lazare (and the metro) and very close to shops and large department stores in a very lively neighbourhood. I would happily stay there again. Great value for money.
Le Régent Montmartre by Hiphophostels is centrally located in Paris, a 4-minute walk from La Cigale Theater and 8 minutes by foot from Sacré-Cœur Basilica. This hostel is 0.8 mi (1.3 km) from La Machine du Moulin Rouge and 2.2 mi (3.5 km) from Champs-Élysées.
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Le Régent Montmartre by Hiphophostels. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Paris? This hostel has 409 square feet (38 square meters) of space consisting of a conference center and a meeting room.
Make yourself at home in one of the 56 guestrooms. Complimentary wireless Internet access is available to keep you connected. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
GGuest User2023.02.09
Absolutely perfect- beyond perfect! I cried when we left. We’ve been to Paris a few times and stayed in the area, and love it, but this was our first time with kids. We had ‘The Room’ that is used on the photos and it really really is like that. That view! The place had a great vibe, with staff and other guests being warm and welcoming. We loved the shared fridge and kitchen- perfect for our kids who will only eat cereal for breakfast! The location is perfect. Right next to a lovely play area for kids, Anvers metro station is outside and the Sunday street market that filled then boulevard was great! The room was lovely- very nicely decorated and the kids loved the bunbeds. Loved sitting on our little balcony and enjoying that view. I can’t even write how perfect our stay was. I’ve never seen Paris look so beautiful and we can’t wait to return.
A stay at Hotel Berne Opera places you in the heart of Paris, within a 5-minute drive of Palais Garnier and Galeries Lafayette. This hotel is 1.4 mi (2.2 km) from Champs-Élysées and 1.8 mi (2.9 km) from Sacré-Cœur Basilica.
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 34 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2023.06.03
I am extremely satisfied with my stay at the hotel during my 4 day visit to Paris. the friendly service, the cleanliness, the delicious food, the pleasant atmosphere (nice music, calmness and politeness from Sasha, Patrick, Isabelle and the women who take care of the cleanliness and the delicious breakfast). very convenient location, as well as proximity to a metro station. The staff was very helpful with all my questions about Paris. Regards, Eleonora Ivanova- Bulgaria.
With a stay at Libertel Canal Saint Martin, you'll be centrally located in Paris, steps from Canal Saint-Martin and within a 10-minute walk of Bassin de la Villette. This hotel is 0.5 mi (0.8 km) from Parc des Buttes Chaumont and 1.6 mi (2.6 km) from Grand Rex Cinema.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.
Stay in one of 69 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, as well as phones with free international calls.
AAnna B2019.11.10
The hotel is in a really nice position very close to the metro station of Jaurès that can get you basically everywhere. The place was clean and there is the chance to leave there your luggage if you come to early for check in or if you need to leave it after check out. That earns the 2 stars in my review. Unfortunately this was probably my worst experience in a hotel. Checking in I was told that we got an upgrade and, instead of our view on the city we got what is supposedly a better room facing an internal wall. I must say that I am not sure if that was really an upgrade because it didn't feel like it - and this makes me wonder what would have been a regular room. Rooms are poorly insulated and I could hear perfectly what was going on in the rooms next to our. The cleaning was good, but unfortunately the cleaning lady forgot to close our door and, when we came back to the hotel in the late afternoon, we found the door open. The only answer we got when we reported the issue was ”oh, that's not good” - indeed it isn't. Growing up in a similar business I have been taught to do what it take to make happy your guests and I found odd that I couldn't get a couple of spoons when I asked for them (”breakfast is closed now so we don't have spoons”). All in all, I wouldn't recommend this hotel. The price doesn't match the service.
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This hostel offers designated smoking areas.
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GGuest User2023.03.05
My husband and I stayed in a Superior Double Room for two days at the beginning of March. We had a wonderful view of the park and the Eiffel Tower. The room is beautiful to look at, but a little damaged in some parts (for example the shower). The biggest problem of the room was the ventilation system, as it smelled of the drain several times. The cleaner does her job, as she cleans the room daily, but the problem is exclusively ventilation. I might also point out that you can hear the chairs being moved in the bar in the room. I would also suggest that a different choice of breakfast be made every day, as it was the same breakfast twice. However, I would like to conclude by praising the staff, who were friendly at all times.
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141 review
4.5/5
Price from
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4.5/5
Excellent
GGuest UserLocation is actually a bit far from the city center and the nearest metro is line 14 which closes at around 10pm due to the renovation so plan your trip carefully or else you'd have to find a bus to drop you off near the hotel. The hotel is around a 2-3 mins walk to Bercy Village.
Quite clean and spacious for a room in Paris. I would recommend this hotel. Oh and by the way, some of a amenities are not provided in the room but if you ask the front desk staff, they would give it.
Just a little mishap with the front desk staff during our stay, we didn't have the daily 2 bottles of water after checking in and when we called down to the front desk, they were ”sure” that they put them in but there was nothing. :/ The photo of the fridge was the two drinks that we bought over from a Carrefour nearby.
They said they would come up to check and never did... But I had some other amenities to get from them so eventually they came up and checked the fridge. No apologies from the staff for the misunderstanding and he just went out of the room to get two bottles of water for us. Quite a strange service attitude from them.
AAvelineI thoroughly enjoyed my stay at Artus Hotel and I was lucky to chance upon this hotel during my search. There are so many options and recommendations out there. I'm glad I chose this hotel for my maiden trip to Paris.
First, the location. I can walk to the major landmarks like River Seine, Louvre, 'Dorsay museum, Notre Dame, etc. It is located close to St Germaine, so there are many charming streets to roam about and many options for food and supplies. I feel safe wandering around on my own as a solo female traveller.
Second, the place is tastefully decorated. I like my room which has windows that overlook the streets as well as the decor. The bed is so comfortable that I slept very well during the three nights I was there. The housekeeping staff also kept the room clean and I like that the hotel embraces environmental practices. The only thing is that the yellow lights in the room can be a bit dim, but the white light used in the bathroom is bright.
Third, the staff. I was greeted by a lady when I checked in and she is so understanding, patient and nice with me. I would like to commend her for her great personality and attitude, but I missed getting her name. The other staff I met are equally friendly and nice (two young ladies, one named Li/Yang; and another gentleman). Even if they don't know something, they will look up the information for me. They will also provide me with recommendations. I also must compliment the driver who picked me up from the airport and drove me to the airport (hotel transfers). He is very polite and considerate and he makes me feel at ease when i was travelling in his car. Even the gentleman who helped me with my luggage wore a big smile on his face. Thank you to everyone I've met during my stay and which made my experience a pleasant one.
I learned only on my last day that they have another sister hotel a few steps away. One of the staff recognized me and invited me to take a look inside. Again, the place is tastefully done. If I have a chance to be back in Paris, I will check out both Artus Hotel as well as this hotel. I would also like to take this opportunity to make a request to the guests who are going to stay in the hotel - let's make an effort to treat the room as if it is our own. That way, the hotel will stay in a good condition for a longer time and future guests will get to enjoy the stay as much as I did. Thank you :)
GGuest UserI first stayed at this Hotel in 2014 and was very impressed with the entire experience, so I valued this hotel and always wanted to return… 8 years later and I was extremely disappointed.
I booked a superior villa room, and we was given room 6. This room is located on the ground floor directly behind the reception reception desk on the ground floor. The receptionist (skinny white male, 40+ years old) who checked us in on 15/12/22 at 11:30pm was very rude, awkward and sarcastic during the check in process.
When we got to our room, we felt it lacked privacy being on the ground floor with only a wall between us and the main reception area, the Toilet was also in a separate room with no sink, meaning anyone who uses that toilet would need to open the door with their dirty hands and walk all the way to the bathroom to wash hands. There were also mascara stains on one of the pillows.
We requested if we could change to another room on a higher floor but to the same level for what we had paid for (superior villa room). The receptionist said this was fine, and changed us over to another room on the 5th floor. We were really happy and grateful until we got to the room, only to find this room was actually a downgrade to a ‘classic villa room’ which felt much smaller and wasn’t very nice. This also wasn’t explained to us prior to him changing our rooms over.
We returned to reception and asked why we had been out in a downgraded room, his response was he didn’t realise and this was a mistake in his behalf. I asked him if there were any other rooms to the same value as what I had paid for the superior room available on another floor. I was told out of the entire hotel there was only two rooms left, the one behind reception, or the classic room on the 5th floor which would be a downgrade. We reluctantly opted to stay with the original room behind reception. The receptionist was very smug and seemed to find this funny.
After settling in and falling asleep… 6:30am a motorbike wakes us up, as our room is located beside the main entrance and reception we hear every car or motorbike dropping off, or picking up guests, and every person checking in or out. 7:15am the bins are collected, again very loud and as our room is right next to this area we hear it all.
It really seems standards have significantly dropped since we last stayed. Service seems to be poor and cleanliness of the hotel not as good as before, an overall terrible experience and if it wasn’t so late when we checked in I would’ve booked another hotel because the receptionist was so rude.
On a side note, I must also say there was another receptionist who was working the night shift the following day (16/12/22) around 10pm and he was very friendly, helpful and a nice person. If I could give him 5 stars I would, but unfortunately the experience with the initial receptionist meant our experience was already tainted by this point. I doubt we will ever return unfortunately, and cannot recommend, unless your guaranteed a decent room on a higher floor.
GGuest UserA Stunning Aesthetic Marred by Disappointing Service
My recent stay at Hôtel Dame des Arts allowed me to immerse myself in the splendor of the awe-inspiring interior design crafted by Raphel Navot and indulge in the allure of the popular rooftop bar, which undoubtedly left a positive and lasting impression.
The interior design of the hotel was a masterpiece in itself, with Raphel Navot's talent evident in every detail. The ambiance exuded elegance and sophistication, creating an atmosphere that truly enhanced the overall guest experience. Additionally, the rooftop bar provided breathtaking views of Paris, making it an ideal spot for relaxation and enjoyment.
Regrettably, the overall experience was overshadowed by a combination of disappointments, notably the service at the ground floor cafe. The male employee with a beard exhibited a dismissive and inattentive demeanor during my interactions with him. His lack of attentiveness made me feel overlooked, leaving me hesitant to further explore the cafe's offerings. While I typically do not demand exceptional service, this level of inattentiveness fell short even of my usual expectations.
This attitude displayed by this specific employee overshadowed the positive hospitality offered by all other employees at the hotel, leaving a bittersweet impression of the overall service.
Furthermore, my stay was marred by a billing issue, resulting in double charging for my fully prepaid reservation. Such an oversight was embarrassing.
On a positive note, I must commend the other hotel staff, particularly those at the reception and rooftop bar areas, for their accommodating nature, contributing to a more pleasant overall experience.
In conclusion, Hôtel Dame des Arts undoubtedly showcased a dedication to exceptional design and ambiance. However, the combination of one inattentive employee and the billing concerns left me with a mixed impression. I firmly believe that fostering a culture of attentive and respectful service, along with diligent billing practices, is essential to delivering an exceptional guest experience. By addressing these issues, Hôtel Dame des Arts can elevate its reputation and ensure that every guest is treated with the care and professionalism they rightfully deserve. A seamless harmony of remarkable aesthetics and attentive service will undoubtedly make for an even more remarkable stay at this captivating hotel.
DDenne GohLocation was good but the nearest Metro now is under upgrading so the next nearest Metro is about 15 mins walk away. Room was small but clean. Problem is the only way to get drinking water is to go all the way to ground floor with your own bottle. I can understand the need to cut down on plastic bottles for Planet Earth. But at least have a water dispenser on every floor. Water is essential for life. But have just one water point on the ground floor goes to show that simple guests needs are not prioritize.
GGuest UserThe front desk staffs were helpful but the manager didn’t fulfil our request.
I spent high amount money for just one night with Eiffel Tower view and come earlier than other customers, when we go to the room we found a mosquito on the bed, so we asked for changing room in higher floor but be rejected.
And people who came later were arranged to higher floor.
I just felt being discriminated!
However, the view and location is good but service and attitude needed to be improved!!
AAnonymous UserAccessibility and Location: We were mindful that Montmarte is a hilly, cobbled location; therefore, on arrival and departure taxi or Uber would be the most convenient way with large luggages.
It's brilliantly located within walking distances of fabulous bars, restaurants, and main sights of Montmarte.
About 450-550 meters within Metro stops of Lamarck and Chateau Rouge.
Cleanliness: The room we were in had a bit of a body odour smell on arrival, which was disappointing. Thankfully the windows can be opened so that solved the issue.
Comfort: Beds and pillows were comfortable.
Service: Good breakfast service. The staff were welcoming and attentive. Good coin laundry service.
BBettyThe hotel is a bit old around the corridors and walkways! its working on renovating but once inside the room it is nice and clean so wasnt too fussy on it! Great location, safe and easy accessible to tourist sights and shopping. Front desk was also very helpful so overall would recommend it just the hotel needs to work on finishing its renovation so it looks newer!
GGuest UserHad a really good stay there! I went with one friend and we met amazing people! The bar is cheap and nice!! A perfect way to meet new friends from around and from the hostle. I recommend. Our windows was broken and they fixed it! It’s not Wow but it’s still cute! The bathroom is really basic.
GGuest UserThe hotel had poor standard, the decor was worn and old, but nice price and clean. It was closed to subway, and not to far for walking to attraktions. Some of the staff spoke French rather than English, so communication was difficult. Ordered continental breakfast when booking the hotel, but wanted gluten-free. Tried to get in contact with the hotel several times via email and explain, but they newer answered. When we arrived they couldn’t help us, so had to go to the grocery store and buy my own breakfast, without compensation.
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There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.