Guest User
August 21, 2024
The access is very good and you can walk anywhere, so it was very good. I had the impression that most of the staff were kind.
I only had a light snack in the room on the second day of my stay, but a large number of ants appeared and even a cockroach ended up appearing.
The staff came to check it out immediately, but it is unclear whether they took any measures such as extermination work or preventative sprays after that. I asked to change rooms, but they refused because they were fully booked.
The next day, I was in the room just as the room cleaner was coming in, but they only changed the towels and made the bed, and that was it. I was told that they only vacuum once a week. I thought that would cause insects to appear. I don't think it's worth the price I paid.
I won't be coming back.
And because I had an early morning train, I asked for an early check-in, which was kindly accommodated.
However, I was told that they couldn't refund the deposit right away because it was early in the morning, but they would refund it by the end of the day.
They haven't returned it yet.
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