Aparthotel Adagio Paris Montmartre

We were checked-in by a new employee (we found out later) and were NOT told where to find the pots and pans in the room, Not told that we can removed the cover from the extra bed, NOT told that there will be no cleaning service during our stay and NOT told that we can get 1 change of towels during. Answers to which we found out by chance. We immediately (upon reaching our room after check-in) reported to front desk that the drainage was very slow at the basin in the kitchen. But NO one attended to it during our 3-night stay. My niece found that the bath towel was dirty and wanted to make a change at the front desk only to be told that they are out of towels!! And the cleaning company will only send them the next day. Checked with front desk why the hair dryer auto stops after using for less than 5 mins but the guy who checked us in told us that he is unaware and that he is new (that was how we found out). The lift was extremely small, cannot fit 3 people with 3 luggage. The worst part was, when we were checking out, they had to do lift maintenance. But there was NO prominent notice anywhere to notify guests about it. My poor niece had to carry 2 luggage down 3 floors using the spiral stairs before someone came to assist with the last and biggest luggage. Overall, disappointed with our stay at this hotel under the Accor group.