Guest User
October 19, 2024
The hotel was ok, but in my opinion it’s not a 5 star hotel. Our original room that we booked only had a juliet balcony which to be fair we should have noticed in the description, however photos on the Jet2 website were not clear enough. With rooms starting at over £200 per night (bed and breakfast) all rooms should have proper balconies. I have stayed all over Europe and have never seen a 5 star hotel with these balconies unless in the city. The hotel has almost no atmosphere, you could hear a pin drop at the side of the pool. This is also the first hotel I’ve been to which doesn’t offer any form of entertainment, even in the evenings. The breakfast buffet was very average (more like a 3 star hotel). All the eggs besides omelettes were pre cooked, and the fried eggs were not even remotely cooked on top. The hotel do an evening housekeeping check, but it’s at around 6pm when everyone’s getting ready to go out for the night. The cleaners knock and if you don’t answer straight away, they just let themselves in. There were a few times the cleaner had let themselves into the room as I’d just got out of the shower and was stood in my towel. Despite all of this, the pools were nice and the hotel has lovely sea views. All of the staff are very friendly and helpful. Overall we had a good holiday but wouldn’t rate this hotel 5 star and wouldn’t stay again, as I have been in many other hotels with better value for money.