Hotels Near Cerro Ancon Reserve in Panama City

Excellent choice in Panama City, the rooms are perfect, neighbourhood is great with endless number of restaurants. Continental breakfast is amazing. We stayed here for 10 days, however 1 single issue did confuse & upset us: Here was the scenario explained to them: - 10 nights of stay - guest A&B stayed for the first 6 days. - guest A alone 7th day - guest A&C the last 3 nights. Told them upfront that 1 guest leaves & another will join later. They charged $27.5/day, admin fee to change a guest name!? This was after suggesting that we cancel with Trip.com & rebook again with the correct names. We told them it doesn’t make sense to do that & it was disappointing that they couldn’t offer any solution to a customer who just gave them 10 days of business & being a Riu Class member loyal to this chain.

El hotel cumple con todo lo que se busca: las habitaciones son espaciosas, el servicio funciona muy bien. El desayuno estilo buffet no es tan variado, pero cumple con todo lo necesario para comer bien. Las instalaciones son lindas y agradables, sobretodo el área de la piscina y del bar. El personal en general muy amable y dispuestos a ayudar con todo lo que sea necesario. Lo que si, solicitar habitaciones que no estén cerca del área del bar, pues el fin de semana se escucha bastante el ruido, aunque no llega a ser molesto. La piscina es muy linda. Lo que sí, al parecer guardan cerca los contenedores de basura, porque algunos días, con el calor, se sentía un olor fuerte. Todo lo demás, excelente

Good service, good location, good breakfast and very good sushi in the restaurant....the rooms need a bit of updating because they feel dark but the rest is very good, the service people are friendly.

I had a very mixed experience here. When I first got there I got moved to 4 different rooms because in each room something else was broken or falling apart. It almost became comical at a certain point. It seems like they just don't want to take the time to fix the issues in the rooms. The room was nice and spacious and the bed was very comfortable. It wasn't a terrible experience, and the price was good, but this would never be my first choice.

Liked · Nothing went well, the only positive aspect which was actually the reason why I picked this property, is that the room was very large and spacious but itself was not enough to compensate the overall disaster. Disliked · Everything!!! Staff -barely speaking english and not helpful at all. The hotel was the only hotel who refused by HSBC Premium Visa and they were not able to provide any alternative solution, not even a normal bank transfer. Facilities - there was a single furniture or appliance in my room which was in DECENT conditions. I firstly was assigned to room 906 but since BOTH the kitchen since and the toilet were broken, they moved us to 908. LUCKILY was in the same florr since no one from the staff came to help us into moving 12 luggages from one room to the other. Additionally, in the ”new room” the fridge was broken so we wasted some food when we discovered that everything was warm inside. Compensation? Discount? Aplogies? a coupon for a breakfast? ABSOLUTELY NOTHING FROM THE STAFF Cleanliness - all the walls, the windows, the curtains, the sheets, the floors and so one were dirty from dust, paint, different black/brown/white tracks. Sheets with dots, sofas with black stains, floor with paint, bed top covered in dust. Look at the state of the iron table or the coffe machine and tell me about cleanliness. Comfort - the bed were set as queen but were obviously full since we could barely fit in two. Value for money - the 800€ worst spent in my whole life, when I travel I specifically select only 4 stars hotel for a reason and this hotel was absolutely disgusting Bonus question - How was the view from your room? - street and lots of cigarettes under my window as you can see, despite the room was for nonn-smokers Bonus question - Kitchen facilities. First room cold water in the sink broken, I had to burn my hands to clean couple of cups. There was barely 2 forks and one mug despite the room was allocated for3-4 adults, in the first room we did not even have a coffe machine and in the second one the fridge was broken as said.

We stayed here for 5 nights to be able to acclimatise to the weather in Panama. We got a room with windows to the floor, which gives a nice touch for the view over the city. The room is ok, spacious, but worn out. Specially the bathroom is in need of a make-over. The beds were mixed, one had a good mattress the other a soft one with a dent in it. Wifi worked very well. Very friendly staff. My main reason for 3 starts is that this hotel advertises itself as adhering to Planet 21, (link to Accor Planet 21 site removed  ) meaning amongst others that they are reducing food waste. Well, have a look at the pictures here and you'll see that a small portion of jelly is in a plastic cup, the abricot jam is in plastic, the butter is in plastic, and the youghurt as well. The third picture shows you the waste after having had breakfast... I know I have a sweet tooth ;) So, not really planet 21...

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My stay was okay, good location close to amazing restaurants and the multi plaza mall. Breakfast and bar was okay with friendly staff. However the flaws were the room was freezing cold; tried to adjust but remained cold. Turned off the ac for the entire trip but was never hot. Room needs more amenities; offered only coffee we had to ask for tea, no bathrobes or slippers. Also house keeping cleaned rooms at 4 and later when guests are returning from a long day and need to enter. Not a bad hotel but needs to fix those issues.

We are very happy to have found this property, the rainforest right outside the city. We split our stay in Panama between Panama City and the rainforest and this hotel did not disappoint. Our balcony overlooked the forest and every morning we opened our door to hear the birds, frogs, and one morning, a howler monkey. We took advantage of the tours to see the sloths, butterflies, frogs and the other animals whose habitat is the golf and resort property. There are very nice trails you can explore on your own or sign up for a guided tour. We also took advantage of the shuttle to go to the Parque Metropolitan where we spent more time in the natural beauty of Panama. I highly recommend adding this stop to a trip around Panama City to see the natural side of the area. The hotel does need updating. As with a lot of places, the place probably suffered during the pandemic. However, every member of the staff we came in contact with went above and beyond to make us comfortable. They were very kind and accommodating, and very helpful since we do not speak Spanish and sometimes that was a challenge. I highly recommend this property and look forward to returning.

Excellent stay at The Crowne. This hotel exceeded our expectation. The room was very cosy and extremely clean. The buffet was delicious with a reazonable price. We could enjoy the swimming pool and it was relaxing. The souvenirs were very nice and affordable. The staff was professional, and we had an excellent and warm welcome. Everything was perfect! Nothing to worry about! I higly recommend The Crowne Hotel Airport. There is also a free shuttle to and from the hotel! I will for sure book the Corwne again. It was my second time there.