Shannon Studer
March 19, 2024
The location was perfect. BUT, at check in, I noticed the person seemed to be extremely young- as if he was a kid. Then after FINALLY finding our room, my son used the toilet and it clogged with very minimal paper. It flooded the entire bathroom. I called for a plunger, towels and cleaning products in which after waiting 45 minutes for finally decided to go to the nearest DG and purchase my own stuff. When I called down to the desk to ask them what the hold up was, I was told “nobody has been there yet?” So I said not to worry and I’ll get the situation handled myself. The room was DISGUSTING. Black mold everywhere. There was a wig in one of the drawers to the dresser. Pulling the sheets back there was all different types of “hair bunnies”. The hot tub did not work. The pool and spa both were dirty, and had black mold. I was on the first floor- was given no direction on how to locate the room- when darkness hit, there was very limited lighting and had an extremely eerie feeling. Would not recommend, especially if staying with children. If you ask me, the whole place really needs to be shut down.